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French Italian Customer Support Jobs (NOW HIRING)

SecurityMetrics

Customer Support - French

Orem, UT · On-site

$14.75 - $19/hr

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative ...

SecurityMetrics

Customer Support - French

Orem, UT · On-site

$19 - $400/hr

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative ...

speakit

French Customer Support

$17.50 - $22.25/hr

We are looking for fluent French speakers to join our Customer Support Team and provide world-class assistance to customers of an industry-leading automotive brand! Responsibilities: * Provide ...

SecurityMetrics

Customer Support - French

Orem, UT · On-site

$19/hr

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative ...

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French Italian Customer Support information

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$12

$19

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How much do french italian customer support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for french italian customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What does a French Italian Customer Support representative do?

A French Italian Customer Support representative assists customers by addressing their inquiries, resolving issues, and providing product or service information in both French and Italian. They communicate via phone, email, or chat to ensure customer satisfaction and help troubleshoot problems. Their role often involves translating information, handling complaints, and escalating complex issues to the appropriate departments while maintaining clear communication in both languages.

How does a French Italian Customer Support representative typically collaborate with other departments to resolve customer issues?

French Italian Customer Support representatives often work closely with departments such as Technical Support, Sales, and Product Management to resolve customer inquiries effectively. Collaboration may involve escalating complex technical issues, clarifying product details, or coordinating service changes. Regular communication, both in-person and via digital tools, ensures that customer concerns are addressed promptly and accurately. This cross-functional teamwork is essential for providing a seamless customer experience in both French and Italian languages.

What are the key skills and qualifications needed to thrive as a French Italian Customer Support representative, and why are they important?

To thrive as a French Italian Customer Support representative, you need fluency in both French and Italian, strong problem-solving abilities, and experience in customer service roles. Familiarity with CRM systems, help desk software, and ticketing platforms is typically required. Excellent interpersonal skills, patience, and cultural sensitivity help you effectively address diverse customer needs and build rapport. These competencies ensure efficient issue resolution, high customer satisfaction, and positive brand representation across multilingual markets.

What is the difference between French Italian Customer Support vs French Italian Technical Support?

AspectFrench Italian Customer SupportFrench Italian Technical Support
Required CredentialsCustomer service certifications, language proficiencyTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, help desks, client-facing rolesIT departments, technical help desks, remote support
Employer & IndustryCustomer service departments across various industriesIT, software, hardware companies

French Italian Customer Support focuses on assisting clients with general inquiries, product information, and service issues, emphasizing communication skills. French Italian Technical Support involves resolving technical problems, troubleshooting, and providing specialized technical assistance. While both roles require language proficiency and customer interaction, technical support demands technical knowledge and certifications. Understanding these differences helps job seekers target the right roles based on their skills and interests.

What are popular job titles related to French Italian Customer Support jobs?

For French Italian Customer Support jobs, the most frequently searched job titles are:

Infographic showing various French Italian Customer Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

US Based Experienced French<>Italian Interpreters

Laredo, TX • Remote

Future Group
Translation Services • 1 - 5K employees
Learn more about Future Groupexternal

Full-time, Part-time

Re-posted 4 days ago

Job description

We are hiring French< >Italian OPI/VRI Interpreters




If you are passionate about different languages and interpretation, we need you!


We are looking for professional remote interpreters who want to join an international company and be a great help to the community.

An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-Italian and Italian speakers during the calls. They carry out exclusive service in different fields and industries and assure transparency during the conversation.

Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise.

 

After you familiarize yourself with the following description of the position, you can click "Apply now" and send us your resume and certificate in PDF or Word files. 

 

Location: United States 


Must Have Requirements :

 * Security Clearance ( if not available we will help you obtain it )
* Citizenship or Green Card  


Your responsibilities:


  • Answer calls in a professional manner, acting according to the Interpreter's code of conduct.
  • Be always prepared to take notes during a call.
  • Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
  • Rendering all messages accurately and completely, without adding, omitting, or substituting.
  • Provide the highest level of customer service during interpreting
  • Facilitate communication between Limited Italian Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice
  • Go into internal professional training.
  • Be eager to get new professional certifications.
  • Communicate and report to your team leader.
  • Comply with dress code requirements for video remote interpreting.


Your background and experience:


  • Fluent in source language (Italian) and Native in target language "French".
  • 1+ years of over the telephone interpretation experience in a well-known interpretation company.
  • Good knowledge of medical terminology.
  • Awareness in legal terminology is a plus.
  • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
  • High school diploma in your native language.
  • High emotional intelligence and tolerance to different cultures.
  • High level of communication, listening, note-taking, and memory retention skills.


Technical requirements:


As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively. 


  • Internet
  •  ✓ Dedicated high-speed, private, and secured internet connection
  • ✓ Minimum download speed 10 Mbps (megabits per second)
  • ✓ Minimum upload speed 3 Mbps (megabits per second)
  • ✓ Wired Internet, Ethernet Port (Wi-Fi is not allowed)
  • Systems
  • ✓ Minimum Windows 10 operating system
  • ✓ Computers with dual core, 2 GHZ processor, like an Intel Core i3 or superior
  • ✓ 8 GB RAM memory minimum
  • Equipment
  • ✓ Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
  • ✓ External monitors and connectors (if applicable).
  • ✓ Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
  • ✓ Power adapter plugged in and not operating on battery.
  • ✓ Chromebook is not allowed.
  • ❖ Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.

What we offer you:


  • Fully remote position with a clear schedule.
  • Full-time or part-time position (business and weekend hours).
  • Immediate availability to start working after onboarding.
  • Internal Certified training.
  • Monthly fee payments.
  • Contract type of employment.


If you choose to work with Future Group Translation and Localization Services you will get into a friendly team, that supports each other, actively communicates, has its own corporate culture, and achieves the goals together!


About us:


Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses

across the globe.

We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and

cost-effective way.

With a high-tech translation memory software technology, ISO certification and access to translators for any language

and business application, Future Group has earned a reputable image all across the language services market.


Send us your resume. If your expertise complies with the requirements listed above, our Talent Acquisition Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions. 


We will be happy to welcome you to our team!


Apply