ZipRecruiter

Log In

2

French Help Desk Remote Jobs (NOW HIRING)

Futran Tech Solutions Pvt. Ltd.

Epic Help Desk Support

$21 - $28.75/hr

EPIC Help Desk Remote Open to working an 8 am- 8pm CT shift Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing ...

Welltower, Inc.

Support, Yardi Help Desk - REMOTE (US)

$17.50 - $22.25/hr

The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company's overall ...

Terrestris LLC

Remote Help Desk Specialist

We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS) Criminal Investigation (CI). I've never heard of Terrestris. What do you do? At Terrestris, we ...

TriOptus LLC

Help Desk Support - Sr - (Remote)

$20.50 - $27.75/hr

Help Desk Support - Sr Location: Richmond, VA (Remote) Duration: 6 months Job Type: Contract Provide application support through remote access tools to resolve internal end user issues Monitor and ...

duvari group

Help Desk Analyst

Saint Louis, MO · Remote

$20 - $27.25/hr

While the role is primarily remote, occasional travel to local clinics may be required to support ... p desk experience and 3+ years in customer service or technical support * Strong knowledge of ...

ITC Federal, Inc.

Help Desk Supervisor

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... Remote CLEARANCE: Public Trust - Candidates do not need to be cleared at the time of application ...

In-Telecom

Voice L2 Technician

Kennesaw, GA · Hybrid

$55K - $65K/yr

Work remote help desk tickets, including: * Voice tickets (IP Office, ITC Cloud, hosted platforms) * Tier 1-2 desktop support * General client issues as assigned * Document all work and resolve ...

TEEMA

IT Help Desk

Orlando, FL · Remote

Remote IT Help Desk / Service Desk Specialists -- Federal Support Our client is hiring IT Help Desk and Service Desk Specialists to support a federal technology service desk environment in Orlando ...

InstantServe LLC

Help Desk Analyst

$21 - $28.75/hr

Remote - Must be local to Colorado Duration: 04/01/2026 - 08/31/2026 Schedule: Monday-Friday | 8:00 AM - 5:00 PM MST Job Summary The Help Desk Analyst will provide Tier I and Tier II technical ...

Futran Tech Solutions Pvt. Ltd.

Help Desk - EPIC

$21 - $28.75/hr

Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support ...

Mammoth Tech

Help Desk Technician

$20.50 - $27.75/hr

REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate ...

Cannon Search

Help Desk Specialist

Boston, MA · On-site +1

Participating in a 24/7 on-call rotation What They're Looking For: * 3+ years of Help Desk ... remote) * Excellent benefits, including 401(k) match and profit sharing * Stable, collegial ...

SAIC

Help Desk Agent I

VA · Remote

$40K/yr

ORA_REMOTE Description  SAIC has several openings for a Fully Remote , Help Desk Agent I ... supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 ...

ACI Infotech

Help Desk Technician

$20.50 - $27.75/hr

Remote Scope of work: * Answering phone calls, working tickets, and responding to chats related to the UPN Project * Document issues using the CA ticket system * Identify and report trends related to ...

next page

Showing results 1-20

People also search for

All JobsFrench Help Desk Remote Jobs

French Help Desk Remote information

See salary details

$12

$23

$33

How much do french help desk remote jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for french help desk remote in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a French Help Desk Remote, and why are they important?

To thrive as a French Help Desk Remote, you need fluency in French and English, strong problem-solving abilities, and experience in customer service or IT support. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote troubleshooting tools, and basic IT certifications (such as CompTIA A+) are often required. Exceptional communication, patience, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient resolution of customer issues, high client satisfaction, and smooth remote support operations.

What is the difference between French Help Desk Remote vs French Customer Support Specialist?

AspectFrench Help Desk RemoteFrench Customer Support Specialist
Required CredentialsBasic IT certifications, customer service experienceCustomer service skills, possibly technical certifications
Work EnvironmentRemote, tech support settingRemote or on-site, customer service environment
Industry UsageIT and tech companiesRetail, telecom, service industries
Search & Comparison IntentTechnical support, troubleshootingCustomer interaction, service quality

French Help Desk Remote and French Customer Support Specialist roles both involve assisting customers remotely, but the former emphasizes technical troubleshooting and IT support, while the latter focuses on customer service and communication skills. The roles often overlap in skills and work environment, but differ in primary responsibilities and industry focus.

What is a French Help Desk Remote job?

A French Help Desk Remote job involves providing technical or customer support to clients or users who speak French, all while working from a remote location such as home. Employees in this role communicate via phone, email, or chat to assist with troubleshooting, answer questions, or resolve issues related to products or services. The position typically requires fluency in both French and English, strong communication skills, and some technical proficiency. This role enables companies to offer around-the-clock support to French-speaking customers without needing a physical office presence.

What are some common challenges faced by French Help Desk Remote specialists, and how can they be addressed?

French Help Desk Remote specialists often manage a high volume of inquiries from users with varying technical abilities, which can be challenging when communicating complex solutions in French. Working remotely may also require strong self-discipline and effective time management to stay organized and responsive. To address these challenges, it's helpful to utilize clear communication techniques, leverage knowledge bases or FAQs, and actively participate in team meetings for support and knowledge sharing. Building a routine and staying connected with colleagues ensures smoother collaboration and continuous learning.

Tier 2 Help Desk, REMOTE

Hire Evolution Consulting

Ashburn, VA • Remote

$61K - $64K/yr

Full-time

Posted 15 days ago

Job description

Remote Tier 2 Help Desk Specialist

We’re currently hiring an experienced Tier 2 Help Desk Specialist to join a fast-paced enterprise support environment supporting a large national organization. This is a fully remote opportunity for someone who enjoys solving technical issues, working independently, and supporting users in a high-volume environment.

Candidates must be comfortable working a rotating schedule in a 24/7 operation and able to travel to either Ashburn, VA or Orlando, FL to pick up company equipment if needed.

What You’ll Be Doing

  • Provide advanced remote support for end users experiencing hardware, software, login, connectivity, and access-related issues

  • Troubleshoot Microsoft environments, including Outlook, Office applications, Windows systems, and Active Directory

  • Support remote access tools, VPN connectivity, authentication issues, and mobile device management platforms

  • Assist users with workstation setup, software installs, peripheral support, and system access requests

  • Escalate more complex technical issues to engineering or specialized support teams when needed

  • Document support activity and maintain accurate ticket updates within the ticketing system

  • Deliver excellent customer service while managing multiple priorities in a fast-moving support environment

What We’re Looking For

  • At least 2 years of Help Desk or Technical Support experience in a Tier 2 environment

  • Strong troubleshooting skills across Microsoft technologies and remote support tools

  • Experience supporting VPN connectivity, mobile devices, and enterprise user environments

  • Ability to work independently and remain organized in a high-volume setting

  • Strong communication and customer service skills

  • Comfortable working rotating shifts, including evenings, weekends, and holidays

  • U.S. Citizenship required

  • Must be able to successfully pass a background investigation

Preferred Experience

  • Experience with ServiceNow or similar ticketing platforms

  • Familiarity with AirWatch/Workspace ONE, Zscaler, or GlobalProtect

  • Certifications such as CompTIA A+, Network+, Security+, or ITIL are a plus

  • Previous experience supporting government or enterprise-level environments is highly preferred

Additional Information

  • Fully remote position

  • Equipment pickup required in Ashburn, VA or Orlando, FL

  • Rotating 24/7 support schedule

  • Stable long-term opportunity with a collaborative support team