Freight Operations Manager Jobs in Hayward, CA (NOW HIRING)

Job Overview:
This role is aligned to the Coffee Operating Unit.
The Manager, International Transportation is responsible for leading the global movement of raw materials and finished goods for the Coffee Operating Unit. This role oversees the execution, optimization, and strategic direction of international transportation operations across ocean, air, cross-border, drayage, and parcel networks while ensuring compliance with global trade regulations and company policies.
Working cross-functionally with Procurement, Planning, Manufacturing, Customer Service, Finance, Quality, Regulatory, and external logistics providers, this position develops transportation strategies that improve service, reduce cost, increase visibility, and strengthen supply chain resiliency.
The Manager, International Transportation serves as the primary owner of international freight operations, customs compliance, freight forwarding partnerships, transportation analytics, and continuous improvement initiatives supporting the global supply chain. As a member of the team you will be responsible for our inbound and outbound logistics strategy overseeing shipments from Asia, Europe, Central/South America and Africa to North America.
International Transportation Operations
• Lead end-to-end international transportation operations supporting global imports and exports.
• Manage ocean, air, truck, rail, parcel, and cross-border transportation activities.
• Coordinate inbound raw materials, packaging components, and outbound finished goods across global markets.
• Ensure transportation capacity aligns with production schedules and customer demand.
• Monitor shipment execution and proactively resolve transportation disruptions, customs delays, and service failures.
• Develop contingency plans for carrier disruptions, port congestion, and geopolitical risks.
Carrier & Freight Forwarder Management
Carrier & Freight Forwarder Management
• Develop strategic partnerships with freight forwarders, ocean carriers, airlines, drayage providers, transportation partners, and customs brokers.
• Collaborate with the Customs & Trade Compliance team on customs broker performance, service levels, and escalation management.
• Lead carrier performance reviews through scorecards measuring cost, service, transit performance, compliance, and claims.
• Support transportation sourcing initiatives, carrier negotiations, and freight procurement activities.
• Identify opportunities to improve transportation service while reducing overall logistics costs.
Customs & Trade Compliance Partnership
• Partner closely with the Customs & Trade Compliance team to ensure transportation operations support compliance with U.S. and international trade regulations governing imports and exports.
• Collaborate with Customs & Trade Compliance and customs brokers to support timely and accurate customs declarations and clearance activities.
• Ensure transportation teams, carriers, and freight forwarders provide accurate and timely documentation required for import and export movement.
• Escalate transportation-related compliance risks and support corrective action plans and continuous improvement initiatives
Financial Management
• Own the international transportation budget and support monthly forecasting activities.
• Analyze freight spend across ocean, air, customs brokerage, drayage, duties, storage, detention, demurrage, and other accessorial charges.
• Identify transportation cost reduction opportunities through network optimization, carrier management, and process improvements.
• Support monthly financial reviews with transportation reporting and performance analysis.
Transportation Systems & Visibility
• Serve as subject matter expert for international transportation systems and shipment visibility platforms.
• Partner with IT to improve ERP, transportation management systems, and reporting capabilities.
• Ensure accurate transportation data, shipment status visibility, and system integrity.
• Drive automation and standardization of international transportation processes.
Continuous Improvement
• Develop and maintain standard operating procedures supporting international logistics operations.
• Lead continuous improvement initiatives focused on transportation efficiency, service, compliance, and cost optimization.
• Perform root cause analysis on transportation issues and implement corrective actions.
• Standardize processes across the Coffee Operating Unit to improve consistency and operational excellence.
Cross Functional Leadership
• Partner with Procurement, Supply Planning, Manufacturing Operations, Customer Service, Finance, Regulatory Affairs, Quality Assurance, International Suppliers, Freight Forwarders, Customs Brokers, and Transportation Providers to ensure seamless movement of products.
Reporting & Analytics
• Develop and maintain KPIs for On-Time Delivery, Transportation Spend vs Budget, Freight Cost, Carrier Performance, Customs Compliance, ISF/AES Compliance, Port Dwell Time, Container Utilization, Demurrage & Detention, Claims Performance, and Inventory Flow Reliability.
• Partner with Customs & Trade Compliance to support reporting and monitoring of customs compliance, import/export performance, and ISF/AES execution metrics.
• Provide executive transportation reporting and shipment visibility.
Leadership Responsibilities
• Build a culture of trust, accountability, and continuous improvement.
• Coach and develop transportation team members.
• Drive clear goals and performance expectations.
• Foster collaboration across internal and external partners.
• Maintain a safe, compliant, customer-focused work environment.
Total Rewards:

• Salary Range: $130,000 - $160,000
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Work Modality: Ideally this person will work a hybrid schedule if located near one of our main offices located in Emeryville, CA or Burlington, MA. Team open to fully remote for the right skillset and circumstance if not located near one of our offices.
• Travel: Roughly 10%
• Schedule: Monday - Friday with potential for overtime as needed

Where Applicable:

• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility
• Benefits eligible Day 1!

Requirements:
Qualifications:

• Bachelor's Degree in Supply Chain, Logistics, Business, Transportation, or related field.
• 7+ years of international transportation, logistics, or supply chain experience.
• Experience managing global import and export operations.
• Strong understanding of ocean, air, drayage, parcel, and cross-border transportation.
• Working knowledge of customs regulations, Incoterms, HTS, FDA, CBP, ISF, and AES.
• Experience partnering with Customs & Trade Compliance organizations, customs brokers, freight forwarders, and regulatory stakeholders.
• Strong financial, analytical, and project management skills.
• Service and customer-focused approach, monitor customer expectations and adapt as needed
• Ability to prioritize and plan work in an organized manner while exhibiting efficient time management against key deadlines
• Experience with ERP and transportation management systems.
• Preferred:
  • CPG/Food & Beverage experience;
  • SAP, Power BI;
  • APICS, CSCMP, Lean Six Sigma, or PMP certifications.
  • HUGE plus if experience with coffee logistics.

Company Overview:
Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott's®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single-serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.
We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us?
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.