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Freight Forwarder Assistant Jobs in Arizona (NOW HIRING)

ICAT Logistics, Inc

Key Account Manager I

Tolleson, AZ · On-site

$68K - $80K/yr

Recommend and implement process improvements to drive profitability and efficiency * Assist in ... or freight forwarding operations and account management, Or equivalent education and experience ...

ICAT LOGISTICS INC

Dispatcher III

Apache Junction, AZ · On-site

$61K - $72K/yr

... in freight forwarding, LTL/TL, or air/ocean operations * Proven ability to manage multiple ... AI may be used to identify patterns, highlight relevant skills, and experience, and assist in ...

rinchem

Inventory and Shipping Specialist

Chandler, AZ · On-site

$17.50 - $22.25/hr

... freight forwarding, logistics technology, and data analytics to bring the highest performance and ... assist you. OUR COMMITMENT TO YOU Our aim is to foster a culture where every member of Rinchem ...

Expeditors

Transportation Planner

Scottsdale, AZ

$66K - $79K/yr

Our services include the consolidation and forwarding of air or ocean freight,customs brokerage ... Main focus on administration and branch support, but will also assist in monitoring all carriers ...

Expeditors

Transportation Planner

Scottsdale, AZ · On-site

$66K - $79K/yr

Our services include the consolidation and forwarding of air or ocean freight,customs brokerage ... Main focus on administration and branch support, but will also assist in monitoring all carriers ...

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Freight Forwarder Assistant information

What is a freight forwarder assistant?

Freight Forwarder Assistants are support professionals who help coordinate the transportation and shipment of goods on behalf of clients. They assist freight forwarders with tasks such as preparing shipping documents, tracking shipments, communicating with carriers and customs, and ensuring that goods are delivered efficiently and compliantly. Their role is vital in maintaining smooth logistics operations and supporting the timely movement of cargo across domestic and international borders.

What are the key skills and qualifications needed to thrive as a freight forwarder assistant?

To thrive as a Freight Forwarder Assistant, you need strong organizational skills, attention to detail, and a basic understanding of logistics or international trade, often supported by a high school diploma or relevant coursework. Familiarity with logistics software, shipping documentation systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help you coordinate effectively with clients, carriers, and customs officials. These skills ensure accurate shipment processing, smooth coordination, and compliance with regulations in the fast-paced logistics industry.

What are the main challenges a freight forwarder assistant might face in coordinating international shipments?

Freight Forwarder Assistants often encounter challenges such as managing tight shipping deadlines, handling complex documentation for customs clearance, and communicating across different time zones with global partners. Attention to detail is crucial, as missing or incorrect paperwork can delay shipments. Additionally, the role requires adaptability to frequent changes in regulations and client requirements, making organizational and problem-solving skills essential for success.

What is the difference between Freight Forwarder Assistant vs Freight Coordinator?

AspectFreight Forwarder AssistantFreight Coordinator
CredentialsHigh school diploma, basic logistics knowledgeHigh school diploma or equivalent, some logistics certifications
Work EnvironmentOffice and warehouse settings, supporting freight operationsOffice-based, coordinating shipments and client communication
Employer & Industry UsageLogistics companies, freight forwarding firmsSupply chain companies, freight forwarding agencies
Search & Comparison IntentUnderstanding entry-level roles in freight forwardingLearning about roles involving shipment coordination

The Freight Forwarder Assistant typically supports freight operations with basic tasks, while the Freight Coordinator manages shipment planning and client communication. Both roles are essential in logistics, but the Assistant is more entry-level, focusing on operational support, whereas the Coordinator handles more complex coordination tasks.

How much money do freight forwarder assistants make?

Freight forwarder assistants typically earn between $30,000 and $45,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. The role often requires knowledge of shipping procedures and logistics software.

Is a freight forwarder assistant a good career?

A freight forwarder assistant plays a key role in logistics by supporting shipping and customs processes, often requiring organizational skills and knowledge of transportation regulations. The position can offer opportunities for career growth in the logistics industry and may involve working with freight management software and coordinating with various stakeholders. Job stability and advancement depend on experience, certifications, and industry demand.

What does a freight forwarder assistant do?

A freight forwarder assistant supports logistics operations by preparing shipping documentation, coordinating with carriers, and tracking shipments to ensure timely delivery. They often communicate with clients and vendors, use transportation management systems, and help ensure compliance with customs regulations. Attention to detail and organizational skills are essential in this role.

What are the most commonly searched types of Freight Forwarder jobs in Arizona?

The most popular types of Freight Forwarder jobs in Arizona are:

What are popular job titles related to Freight Forwarder Assistant jobs in Arizona?

For Freight Forwarder Assistant jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Freight Forwarder Assistant jobs in Arizona look for?

The top searched job categories for Freight Forwarder Assistant jobs in Arizona are:

What cities in Arizona are hiring for Freight Forwarder Assistant jobs?

Cities in Arizona with the most Freight Forwarder Assistant job openings:

Freight Forwarder Assistant jobs near you
Infographic showing various Freight Forwarder Assistant job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Key Account Manager I

ICAT Logistics, Inc

Tolleson, AZ • On-site

$68K - $80K/yr

Full-time

Posted 11 days ago

Key responsibilities

  • Oversee client inquiries via phone, email or other means and respond or delegate as needed.

  • Track key account news and identify engagement and growth opportunities.

  • Collaborate with the operations team to deliver transportation and warehouse solutions to clients.

Job description

Job Type
Full-time
Description
To facilitate the interaction between operations and sales to ensure client needs are met 100% of the time. To provide client services and sales support for identified accounts or specific salesperson, as assigned. Create and support the development of new business opportunities from those same clients. Exceed our customers' expectations at all times.
Essential Duties and Responsibilities
Sales & Client Support
  • Oversee client inquiries via phone, email or other means. Tracking acknowledgement and response quality to key clients Exception handling and internal escalations as needed
  • Responding to or delegating non-sales client inquiries (outside of general tracking, quotes).
  • Identifying resource efficiencies (i.e., client email groups/distribution groups and compiling relevant marketing assets for BD efforts)
  • Track key account news (i.e., alerts) to identify engagement and/or growth opportunities
  • Working across departments to generate metrics and reports for key accounts as needed
  • Identifying potential opportunities and work with the sales team
  • Provide support to sales team as needed

Pricing & Operations Support
  • Collaborate with the Operation team to deliver transportation and or warehouse solutions to our clients
  • Assist in preparing RFPs, RFQs, RFIs, and client presentations
  • Prepare and follow up on quotes for key clients to secure the opportunity
  • Conduct project-based tasks such as research and data assembly through interdepartmental collaboration
  • Support the development of SOPs for key clients
  • Recommend and implement process improvements to drive profitability and efficiency
  • Assist in shipment origination or warehouse fulfillment, as needed
  • Continually look to implement better processes, procedures and/or automation
  • Other emergent duties and projects that may be requested in support of ICAT's fast-paced environment

Requirements
Qualifications & Skill Requirements
  • Bachelor's degree required or equivalent experience
  • 2+ years' experience in logistics and/or freight forwarding operations and account management, Or equivalent education and experience
  • 1+ years of freight quoting, pricing
  • Customer service experience
  • Advanced skills with Microsoft Office products (excel, word, outlook, ppt)

Key Competencies
  • Ability to plan and effectively set priorities for implementation
  • Proven analytic and problem-solving skills in a time-sensitive, logistics environment
  • Excels at meeting deadlines and demonstrates superior time management skills
  • Natural ability to multi-task in a fast-paced work setting with a strong attention to detail
  • Superior communication skills and an ability to motivate people with an emphasis on listening skills
  • Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization
  • Demonstrates ability to work in a client-centric setting
  • Ability to be flexible as priorities shift
  • Consistent in follow-up and follow-through
  • Highly motivated team player with an outgoing and positive work attitude
  • Credible with a high level of personal integrity
  • Adaptive to ICAT's core values

Physical Demands and Work Environment:
  • Most work is performed indoors in an office setting (or warehouse setting)
  • Flexible approach to work, due to clients' needs and project support requirements
  • Regularly use hands to type, handle, or feel
  • Required to use close, distance, color, and peripheral vision, depth perception and can focus
  • Must have clear, easy to understand oral communication ability
  • Ability to push, pull, lift, carry, or maneuver weights up to 20 pounds (update as required)
  • Ability to sit for prolonged periods. May occasionally need to stoop, climb, or squat

Supervisory Responsibilities: No
Travel: Some travel may be required (by air and car) to support multi-site national operations
Location: Hybrid out of our Tolleson, AZ office
Salary Range: $68,510 - $80,600
Salary Description
$68,510 - $80,600
Notice of AI Use in Job Application Review
As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

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