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Freelance Service Recovery Specialist Jobs (NOW HIRING)

Talentoma

$4.9K - $5.4K/mo

Remote Service Recovery Specialist 𝐌𝐨𝐧𝐭𝐡𝐥𝐲 𝐏𝐚𝐲 : $4,900 - $5,400 USD per month 𝐒𝐮𝐦𝐦𝐚𝐫𝐲: The Remote Service Recovery Specialist assists customers ...

CATHOLIC CHARITIES MAINE

Recovery Specialist

Auburn, ME · On-site

$17/hr

Recovery Specialists are paraprofessional staff members who work closely with residential clients ... This is a great opportunity for those with degrees in social behavioral sciences, human services ...

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How much do freelance service recovery specialist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for freelance service recovery specialist in the United States is $28.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $34.62 per hour, depending on experience, location, and employer.

What is the difference between Freelance Service Recovery Specialist vs Customer Support Agent?

AspectFreelance Service Recovery SpecialistCustomer Support Agent
CredentialsRelevant experience, certifications in customer service or conflict resolutionTypically high school diploma or equivalent, customer service training
Work EnvironmentRemote, freelance basis, flexible hoursOffice or call center, often full-time or part-time
Employer & IndustryVarious companies, often e-commerce, hospitality, or service sectorsCustomer service departments across industries
Search & Comparison IntentFocus on resolving service issues, recovering customer satisfactionHandling customer inquiries, providing support

The Freelance Service Recovery Specialist primarily focuses on resolving customer complaints and recovering service satisfaction on a freelance basis, often in specialized industries. Customer Support Agents handle general customer inquiries and support tasks within a company's in-house team. While both roles require strong communication skills, the specialist role emphasizes conflict resolution and recovery strategies, often with more flexible, remote work arrangements.

What cities are hiring for Freelance Service Recovery Specialist jobs?

Cities with the most Freelance Service Recovery Specialist job openings:

What are the most commonly searched types of Service Recovery Specialist jobs?

The most popular types of Service Recovery Specialist jobs are:

What states have the most Freelance Service Recovery Specialist jobs?

States with the most job openings for Freelance Service Recovery Specialist jobs include:

Freelance Service Recovery Specialist jobs near you
Infographic showing various Freelance Service Recovery Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $59,972 per year, or $28.8 per hour.

Remote Service Recovery Specialist

Talentoma

On-site

$4.9K - $5.4K/mo

Other

Posted 4 days ago

Job description

𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞 : Remote Service Recovery Specialist

𝐌𝐨𝐧𝐭𝐡𝐥𝐲 𝐏𝐚𝐲 : $4,900 - $5,400 USD per month


𝐒𝐮𝐦𝐦𝐚𝐫𝐲:


The Remote Service Recovery Specialist assists customers with routine service concerns and helps coordinate appropriate follow-up when expectations or service needs have not been met. This entry-level, full-time remote position is ideal for candidates who are calm, empathetic, and solutions-focused.


𝐉𝐨𝐛 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 :


• Respond to routine service concerns professionally.

• Listen carefully to understand customer experiences.

• Gather relevant information about service issues.

• Provide appropriate next steps using established procedures.

• Document service concerns and actions taken.

• Track open recovery requests.

• Follow up with customers regarding pending actions.

• Coordinate service concerns with internal teams.

• Maintain accurate customer records.

• Update CRM and internal systems.

• Escalate matters outside established procedures.


𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:


• Entry-level candidates are encouraged to apply.

• Strong verbal and written communication.

• Excellent active listening skills.

• Calm and professional communication style.

• Good problem-solving abilities.

• Strong attention to detail.

• Comfortable using CRM and digital systems.

• Strong organization and follow-up skills.

• Ability to handle routine concerns professionally.

• Reliable full-time remote availability.


𝐏𝐞𝐫𝐤𝐬 & 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬:


• Fully remote work-from-home position.

• Full-time professional opportunity.

• Entry-level service recovery role.

• Opportunity to develop problem-solving and communication skills.

• Digital collaboration environment.

• U.S.-based position supporting U.S. time zones.

Apply