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Freelance Remote Empathetic Listener Jobs in Silver Spring, MD

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · Remote

$18 - $21/hr

Remote PRIMARY DUTIES: * Respond to people reaching out for crisis support through our crisis ... active listening, and establishing rapport by being accepting, empathetic, objective, non ...

Deckers

Lead Social Creative - HOKA

Washington, DC · On-site +1

Remote - West Coast preferred Interested applicants must reside in one of the following approved ... Collaborate with internal teams, agencies, freelancers, and production partners to execute high ...

All JobsEmpathetic Listener JobsFreelance Remote Empathetic Listener JobsFreelance Remote Empathetic Listener Jobs in Silver Spring, MD

Freelance Remote Empathetic Listener information

See Silver Spring, MD salary details

$30

$64

$73

How much do freelance remote empathetic listener jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for freelance remote empathetic listener in Silver Spring, MD is $64.65, according to ZipRecruiter salary data. Most workers in this role earn between $62.36 and $70.58 per hour, depending on experience, location, and employer.

What is a freelance remote empathetic listener?

A Freelance Remote Empathetic Listener is a professional who offers emotional support and active listening services to clients via phone, chat, or video call, typically working independently and from any location. Their main role is to provide a safe, non-judgmental space for individuals to share their thoughts and feelings, while demonstrating empathy and understanding. Unlike therapists, empathetic listeners do not diagnose or provide medical advice but focus on supporting well-being through compassionate conversation. This service is often sought by people who need someone to talk to but may not require or desire formal counseling.

What are the key skills and qualifications needed to thrive as a freelance remote empathetic listener?

A Freelance Remote Empathetic Listener should possess strong communication skills, active listening abilities, and often a background in psychology, counseling, or mental health training. Familiarity with secure video conferencing platforms, chat applications, and sometimes certifications in active listening or peer support are typically valuable. Emotional intelligence, patience, and non-judgmental attitudes help individuals excel in creating a safe and supportive environment for clients. These skills are vital for building trust, ensuring confidentiality, and effectively supporting people in need of someone to talk to.

How do freelance remote empathetic listeners typically manage boundaries and self-care when supporting clients virtually?

Freelance Remote Empathetic Listeners often encounter emotionally charged conversations, making it essential to establish clear boundaries and prioritize self-care. Successful listeners set scheduled availability, take regular breaks between sessions, and use debriefing techniques to process difficult interactions. Many also participate in peer supervision or seek professional support to maintain their own well-being. Creating a comfortable, private workspace and following best practices for confidentiality and digital communication further helps listeners maintain a healthy work-life balance.

What is the difference between Freelance Remote Empathetic Listener vs Customer Support Specialist?

AspectFreelance Remote Empathetic ListenerCustomer Support Specialist
CredentialsNo formal certifications typically requiredOften requires customer service or communication certifications
Work EnvironmentRemote, flexible, project-basedRemote or on-site, company-specific
Industry UsageFreelance, mental health, coaching, support rolesCorporate, tech, retail, service industries
Search & Comparison IntentFocus on emotional support, listening skillsFocus on problem-solving, product knowledge

While both roles involve communication skills, Freelance Remote Empathetic Listeners focus on providing emotional support and active listening, often in a freelance capacity. Customer Support Specialists handle technical or product-related inquiries within organizations. The main difference lies in the nature of support—emotional versus technical—and the work environment, with the listener role being more flexible and freelance-oriented.

Can I get paid to be a freelance remote empathetic listener?

Yes, freelance remote empathetic listeners can earn income by providing emotional support or active listening services through online platforms or private arrangements. Payment varies based on experience, client demand, and the platform used, often involving hourly rates or session-based fees. Strong communication skills and confidentiality are essential for success in this role.

What are popular job titles related to Freelance Remote Empathetic Listener jobs in Silver Spring, MD?

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The top searched job categories for Freelance Remote Empathetic Listener jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Freelance Remote Empathetic Listener jobs?

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Freelance Remote Empathetic Listener jobs near you
Infographic showing various Freelance Remote Empathetic Listener job openings in Silver Spring, MD as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $134,473 per year, or $64.7 per hour.

Pharmacy Onboarding Enrollment Coordinator

Mosaic Pharmacy

Sterling, VA • Remote

$26 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Description

Onboarding Enrollment Coordinator

Fully Remote US Remote Patient Enrollment Team


Company Overview

Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people's health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans.


RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients' most medically complex and vulnerable members. Using data, advanced analytics, specialized software, and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives.


How You'll Make a Difference

In this role, you will be the first voice new patients hear at Mosaic, guiding them through onboarding by conducting telephone and video consultations, gathering medication history, reconciling prescriptions, and preparing them for a smooth start with our pharmacy.


Your work directly supports medically complex and vulnerable seniors across the country, giving them a trusted, empathetic guide from their very first interaction and helping make their medication regimens safer, simpler, and more affordable.


What You'll Do

  • Serve as the first point of contact for new patients by phone and video, guiding them through onboarding.
  • Conduct comprehensive medication history interviews and reconcile prescriptions.
  • Educate patients on Mosaic's pharmacy services and benefits.
  • Synchronize medication regimens and schedule the initial medication shipment.
  • Contact previous pharmacies to coordinate prescription transfers.
  • Collaborate with prescribers to obtain new prescriptions.
  • Address patient questions about insurance, costs, and coverage, and support claims processing and third-party billing issues.
  • Enter prescription details accurately into the pharmacy system for precise, timely medication fulfillment.
  • Document patient information thoroughly and accurately in the pharmacy management system.

What We're Looking For

Required

  • Active Virginia Pharmacy Technician license in good standing.
  • 3 or more years of experience in a healthcare or pharmacy setting with direct patient interaction, such as home health, hospital, primary or specialty care, or pharmacy.
  • Exceptional communication skills, including empathetic listening and clear verbal and written expression.
  • High attention to detail and strong organizational skills.
  • Adaptability in a fast-paced, evolving environment.
  • Proficiency with pharmacy software and general computer applications.
  • Availability to work a full-time 8.5-hour shift, Monday through Friday, scheduled between 9:00 a.m. and 6:00 p.m. Eastern, with the exact shift confirmed at hire and occasional overtime based on patient needs.
  • Must be authorized to work in the U.S. without company-sponsored visa sponsorship.


Preferred

  • 1 to 2 years of call center experience.
  • Experience collecting medication histories.


Conditions of Employment

All offers of employment are contingent upon the successful completion of a comprehensive background check and pre-employment drug screening.


Compensation

The expected pay range for this position is $26.00 to $28.00 per hour. Actual compensation within the range is determined by factors including experience, skills, and internal equity.


Benefits

RxAnte and Mosaic Pharmacy Service offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Highlights include:

  • Medical, dental, and vision coverage with prescription benefits, with Company paying 100% of the employee-only premium
  • A Health Savings Account with company contributions
  • A 401(k) retirement plan with an employer match
  • Company-paid life, long-term disability, and accidental death and dismemberment insurance, with voluntary short-term disability available
  • An Employee Assistance Program and a benefits Customer Advocate service
  • Paid time off and paid company holidays
  • Company-provided equipment
  • Support for professional development and training

Equal Employment Opportunity

RxAnte, and subsidiary Mosaic Pharmacy Service, are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.


Recruitment Fraud Notice

All legitimate RxAnte and Mosaic Pharmacy Service job opportunities are posted on our official careers page, and our recruiters will only contact you from official company email addresses. We will never ask candidates for payment, banking information, or personal financial details at any stage of the recruitment process. Offers of employment are always issued through our formal HR process, never via messaging apps.


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