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Freelance Remote Empathetic Listener Jobs in Wisconsin

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Freelance Remote Empathetic Listener information

What is a freelance remote empathetic listener?

A Freelance Remote Empathetic Listener is a professional who offers emotional support and active listening services to clients via phone, chat, or video call, typically working independently and from any location. Their main role is to provide a safe, non-judgmental space for individuals to share their thoughts and feelings, while demonstrating empathy and understanding. Unlike therapists, empathetic listeners do not diagnose or provide medical advice but focus on supporting well-being through compassionate conversation. This service is often sought by people who need someone to talk to but may not require or desire formal counseling.

What are the key skills and qualifications needed to thrive as a freelance remote empathetic listener?

A Freelance Remote Empathetic Listener should possess strong communication skills, active listening abilities, and often a background in psychology, counseling, or mental health training. Familiarity with secure video conferencing platforms, chat applications, and sometimes certifications in active listening or peer support are typically valuable. Emotional intelligence, patience, and non-judgmental attitudes help individuals excel in creating a safe and supportive environment for clients. These skills are vital for building trust, ensuring confidentiality, and effectively supporting people in need of someone to talk to.

How do freelance remote empathetic listeners typically manage boundaries and self-care when supporting clients virtually?

Freelance Remote Empathetic Listeners often encounter emotionally charged conversations, making it essential to establish clear boundaries and prioritize self-care. Successful listeners set scheduled availability, take regular breaks between sessions, and use debriefing techniques to process difficult interactions. Many also participate in peer supervision or seek professional support to maintain their own well-being. Creating a comfortable, private workspace and following best practices for confidentiality and digital communication further helps listeners maintain a healthy work-life balance.

What is the difference between Freelance Remote Empathetic Listener vs Customer Support Specialist?

AspectFreelance Remote Empathetic ListenerCustomer Support Specialist
CredentialsNo formal certifications typically requiredOften requires customer service or communication certifications
Work EnvironmentRemote, flexible, project-basedRemote or on-site, company-specific
Industry UsageFreelance, mental health, coaching, support rolesCorporate, tech, retail, service industries
Search & Comparison IntentFocus on emotional support, listening skillsFocus on problem-solving, product knowledge

While both roles involve communication skills, Freelance Remote Empathetic Listeners focus on providing emotional support and active listening, often in a freelance capacity. Customer Support Specialists handle technical or product-related inquiries within organizations. The main difference lies in the nature of support—emotional versus technical—and the work environment, with the listener role being more flexible and freelance-oriented.

Can I get paid to be a freelance remote empathetic listener?

Yes, freelance remote empathetic listeners can earn income by providing emotional support or active listening services through online platforms or private arrangements. Payment varies based on experience, client demand, and the platform used, often involving hourly rates or session-based fees. Strong communication skills and confidentiality are essential for success in this role.

What are the most commonly searched types of Remote Empathetic Listener jobs in Wisconsin?

The most popular types of Remote Empathetic Listener jobs in Wisconsin are:

What are popular job titles related to Freelance Remote Empathetic Listener jobs in Wisconsin?

For Freelance Remote Empathetic Listener jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Empathetic Listener jobs in Wisconsin look for?

The top searched job categories for Freelance Remote Empathetic Listener jobs in Wisconsin are:

What cities in Wisconsin are hiring for Freelance Remote Empathetic Listener jobs?

Cities in Wisconsin with the most Freelance Remote Empathetic Listener job openings:

Freelance Remote Empathetic Listener jobs near you
Infographic showing various Freelance Remote Empathetic Listener job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Service Representative

Five Star Solutions

Sheboygan, WI • On-site, Remote

$14/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Five Star Solutions is looking for compassionate, patient, and dependable Customer Service Representatives to join our team.
We service a diverse customer base, making this role ideal for someone who genuinely enjoys helping others and understands the importance of patience, empathy, and clear communication.
Some calls may involve sensitive situations, including insurance claims related to cancer or the loss of a loved one. The ability to remain calm, listen carefully, provide reassurance, and treat every customer with dignity is essential.
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Responsibilities
  • Provide compassionate, professional customer service to policyholders
  • Assist customers with questions regarding life, cancer, and other insurance policies
  • Help initiate and navigate sensitive claims when needed
  • Listen carefully and demonstrate empathy during emotional conversations
  • Communicate clearly and at a comfortable pace for customers
  • Provide accurate information while maintaining a calm and reassuring demeanor
  • Document customer interactions accurately and follow established procedures
  • Protect customer information and maintain confidentiality
  • Deliver a positive customer experience on every call

Qualifications
The ideal candidate is:
  • Patient and compassionate
  • Calm and professional, even during emotional conversations
  • A strong, attentive listener
  • Comfortable speaking clearly and at a slower, conversational pace
  • Empathetic and genuinely interested in helping others
  • Comfortable handling sensitive or emotional situations
  • Reliable, dependable, and committed to a consistent schedule
  • Professional and respectful when working with customers of all ages
  • Previous customer service, call center, healthcare, insurance, or senior-customer experience is a plus

$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between - 9:00am-6:00pm (CST) ; Work Days - M-F
Paid Training - typically 2 weeks in length from 7:00am-4:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
This isn't just a typical customer service position. The customers you assist may be navigating some of the most difficult moments of their lives. Your patience, compassion, and ability to listen can make a meaningful difference.
If you are someone who believes every customer deserves to be treated with respect, kindness, patience, and genuine care, we'd love to hear from you.
Join Five Star Solutions and help us deliver the kind of customer experience you would want for your own family.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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