ZipRecruiter

Log In

2

Freelance Remote Customer Support Representative Jobs in Nebraska

Liveops

Remote Customer Service Representative

Omaha, NE · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Virtual Vantage Inc

Customer Service 1.0

Omaha, NE · Remote

$12 - $15/hr

Are you ready to ditch the commute and get paid to help people -- all from the comfort of home? We're hiring Remote Customer Service Representatives to support a variety of well-known client accounts.

TEKsystems

Sales Support Representative

Lincoln, NE · Remote

$18/hr

Description 100% remote opportunity - candidates must be open to driving to Lincoln to pick up and ... Deliver excellent customer experience through daily interactions with internal and external ...

Hudl

Support Representative, Tier 1

Lincoln, NE · On-site +1

Customer service experience. The way we speak and interact with customers matters. A previous role ... meeting-free) days, remote work options and more) so you can enjoy your personal life too.

ForgeFit

Remote Customer Service Specialist

Omaha, NE · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Lincoln, NE · On-site +1

$14.75 - $19.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

DataAnnotation

Customer Support Specialist

Lincoln, NE · Remote

$20/hr

Overview We are looking for a Customer Support Specialist to join our team to train AI models. You ... Benefits This is a full-time or part-time REMOTE position You'll be able to choose which projects ...

Hudl

Support Representative, Tier 1

Lincoln, NE · On-site +1

$40K/yr

Customer service experience. The way we speak and interact with customers matters. A previous role ... meeting-free) days, remote work options and more) so you can enjoy your personal life too.

next page

Showing results 1-20

People also search for

All JobsFreelance Remote Customer Support Representative JobsFreelance Remote Customer Support Representative Jobs in Nebraska

Freelance Remote Customer Support Representative information

What are the key skills and qualifications needed to thrive as a Freelance Remote Customer Support Representative, and why are they important?

To thrive as a Freelance Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with help desk software, live chat platforms, and CRM systems like Zendesk or Salesforce is typically required. Empathy, patience, and self-motivation are important soft skills that help build rapport with customers and manage tasks independently. These skills ensure efficient issue resolution, customer satisfaction, and effective remote collaboration.

What are some common challenges faced by Freelance Remote Customer Support Representatives, and how can they be addressed?

Freelance Remote Customer Support Representatives often encounter challenges such as managing time across different client schedules, maintaining clear communication in a virtual environment, and dealing with varying customer personalities. To address these, it's important to establish a dedicated workspace, use effective time management tools, and stay organized with client-specific guidelines. Regular check-ins with clients, proactive communication, and ongoing skills development can help ensure a smooth workflow and provide excellent customer service.

What does a Freelance Remote Customer Support Representative do?

A Freelance Remote Customer Support Representative assists customers with their inquiries, issues, or concerns regarding a company's products or services, all from a remote location. They typically communicate with customers via email, chat, or phone, providing troubleshooting support, answering questions, and ensuring customer satisfaction. As freelancers, they work independently, often handling multiple clients or projects, and may set their own schedules. Their primary goal is to ensure a positive customer experience and resolve problems efficiently.

What is the difference between Freelance Remote Customer Support Representative vs Customer Service Agent?

AspectFreelance Remote Customer Support RepresentativeCustomer Service Agent
Work EnvironmentRemote, freelance, flexible hoursTypically in-office or call center, fixed shifts
CredentialsBasic customer service skills, sometimes certificationsSimilar credentials, often company-specific training
Employer & Industry UsageFreelance platforms, diverse industriesCustomer service departments, retail, telecom
Search & Comparison IntentFlexible, remote work opportunitiesTraditional customer support roles

Freelance Remote Customer Support Representatives work independently, often on flexible schedules, serving multiple clients across industries. Customer Service Agents usually work for a specific company, often in a fixed location or call center. Both roles require customer service skills, but the freelance role offers more flexibility and variety.

What are the most commonly searched types of Remote Customer Support Representative jobs in Nebraska? The most popular types of Remote Customer Support Representative jobs in Nebraska are:
Freelance Remote Customer Support Representative jobs near you

Remote Client Support Representative - Travel

Cross Borders with Alex

Lincoln, NE • Remote

$14.25 - $19/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

Key Responsibilities Support clients remotely via email, phone, and messaging platforms Respond to travel-related inquiries in a timely, professional manner Assist with itinerary changes, cancellations, updates, and special requests Provide clear information on destinations, travel requirements, and agency processes Monitor upcoming trips and proactively communicate with clients as needed Resolve issues efficiently while maintaining a high level of customer satisfaction Ideal Candidate Strong written and verbal communication skills Customer service experience (travel, hospitality, or support roles preferred) Highly organized, dependable, and detail-oriented Comfortable working independently in a fully remote role Able to learn new systems, booking platforms, and digital tools quickly Passionate about travel and delivering excellent client support What We Offer Fully remote position Flexible scheduling options Comprehensive training and ongoing support Growth opportunities within a travel-focused company Access to travel-related perks and industry discounts Supportive and collaborative remote team environment #J-18808-Ljbffr

Apply