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Freelance Remote Chat Operator Jobs in Georgia (NOW HIRING)

PrizePicks

Game Operations Analyst - Pre Match

Atlanta, GA · On-site +1

$55K - $65K/yr

Help set up standard operating procedures around PrizePicks game operations tasks * Ability to ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

TriNet

Associate Leave of Absence Analyst

Dunwoody, GA · On-site +1

$24.81 - $37.21/hr

... focus on operating and growing their core businesses. Our full-service HR solutions include ... chat, email or case, regarding benefits enrollment processes, regulatory and compliance, and ...

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Freelance Remote Chat Operator information

What is a freelance remote chat operator?

Freelance remote chat operators are professionals who provide customer support, answer questions, or assist users through online chat platforms, working from home or any remote location. They often handle inquiries, resolve issues, or help with sales for various businesses, websites, or apps. These roles typically require good communication skills, fast typing, and the ability to multitask. Freelance chat operators usually work on a contract or gig basis, giving them flexibility in choosing their projects and schedules.

What are the key skills and qualifications needed to thrive as a freelance remote chat operator?

To thrive as a Freelance Remote Chat Operator, you need excellent written communication skills, fast and accurate typing, and basic computer literacy, often with a high school diploma or equivalent. Familiarity with chat platforms, CRM systems, and messaging tools like Zendesk or LiveChat is commonly required. Exceptional customer service orientation, attention to detail, and the ability to multitask efficiently are standout soft skills. These skills enable operators to deliver prompt, accurate, and helpful responses, ensuring positive customer experiences and client satisfaction.

How do freelance remote chat operators typically manage multiple conversations simultaneously, and what tools are commonly used to stay organized?

Freelance Remote Chat Operators often handle several chats at once, requiring strong multitasking abilities and attention to detail. To manage this, operators frequently use specialized chat platforms that support multiple windows or tabs, message templates, and notification systems to track active conversations. Time management and prioritization are key, as operators must promptly address customer queries while maintaining quality and accuracy. Many chat operators also rely on internal knowledge bases and communication tools to quickly find information or escalate issues as needed.

What is the difference between Freelance Remote Chat Operator vs Freelance Customer Service Representative?

AspectFreelance Remote Chat OperatorFreelance Customer Service Representative
CredentialsBasic communication skills, typing proficiencyCustomer service experience, communication skills
Work EnvironmentRemote, online chat platformsRemote, phone and chat support
Industry UsageOnline services, e-commerce, tech supportRetail, telecom, banking
Search & ComparisonOften compared for remote customer support rolesBroader customer service roles, including phone support

Freelance Remote Chat Operators primarily handle online chat support for various companies, focusing on written communication. Freelance Customer Service Representatives may handle chat, phone, or email support, often requiring broader customer service skills. Both roles are remote and involve assisting customers, but chat operators specialize in text-based interactions, while customer service reps may have more diverse communication channels.

How do I become a freelance remote chat operator?

To become a freelance remote chat operator, you typically need strong communication skills, basic computer literacy, and reliable internet access. Many roles require prior customer service experience and the ability to handle multiple chats simultaneously; some employers may also prefer familiarity with chat software or platforms. You can find opportunities on freelance job boards and should be prepared to complete a skills assessment or training if offered.

What are popular job titles related to Freelance Remote Chat Operator jobs in Georgia?

For Freelance Remote Chat Operator jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Chat Operator jobs in Georgia look for?

The top searched job categories for Freelance Remote Chat Operator jobs in Georgia are:

What cities in Georgia are hiring for Freelance Remote Chat Operator jobs?

Cities in Georgia with the most Freelance Remote Chat Operator job openings:

Freelance Remote Chat Operator jobs near you
Infographic showing various Freelance Remote Chat Operator job openings in Georgia as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Nights. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution.

Game Operations Analyst - Pre Match

PrizePicks

Atlanta, GA • On-site, Remote

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 550 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together?
PrizePicks is looking for a detail oriented, statistically-minded individual who excels in a fast-paced environment to build precise sports projections on a day-to-day basis along with trading projections when necessary.
What you'll do:
  • Post and maintain accurate pre-game and in-game player projections for all supported markets and leagues covered by PrizePicks.
  • Monitor player projections throughout the day and track any key information needed for projections
  • Manage risk and monitor projections accordingly utilizing modeling and quantitative analysis
  • Understand PrizePicks members' play patterns and adjust internal processes accordingly
  • Work with sport owners to implement strategies, best practices, and processes around key markets
  • Support and execute on product initiatives
  • Help set up standard operating procedures around PrizePicks game operations tasks
  • Ability to apply and adapt game operations skills for other sports that you could be responsible for.

What you have:
  • Excellent attention to detail, verbal and written communication skills
  • Excellent time management, reliability, and ability to meet highly important deadlines
  • Extensive DFS and Prediction Market knowledge along with experience in the sports gaming, player prop and daily fantasy sports industries
  • Extensive understanding of college/major sports league players, teams, players, matchups and understanding of how said information impacts projections
  • Ability to analyze several streams of information concurrently and make thoughtful decisions in a highly timely-sensitive environment
  • Ability to learn and execute new product initiatives
  • Availability to work on nights & weekends (coinciding with sports schedule)
  • Highly proficient with Google Workspace
  • Ability to learn new or updated software

Education and Experience:
  • Bachelor's degree in related field (statistics, computer science, engineering, analytics, finance, accounting) preferred but not required
  • One to three years of experience working in or playing Daily Fantasy Sports or Sports Gaming preferred but not required
Where you'll live:
  • While we prefer candidates based in Atlanta, we are open to qualified applicants from anywhere in the U.S. and are willing to consider remote candidates. #LI-Remote
Working at PrizePicks:
The typical salary range for this position is $55,000 to $65,000. At PrizePicks, we consider your role, level, and where you'll be working when determining our salary ranges. The compensation info you see on our job postings gives you an idea of the starting pay range for the position. Your actual pay within that range will depend on your specific work location, as well as your skills, experience, and education. Your recruiter will be happy to chat more about the specific pay range for your location and how we arrived at it during the hiring process.
This application period will remain open for 30 days. We're committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting.
Date Posted: 8/5/26
Benefits you'll receive:
In addition to your great compensation package, full-time employees will be eligible for the following perks:
  • Company-subsidized medical, dental, & vision plans
  • 401(k) plan with company match
  • Annual bonus
  • Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
  • Generous paid leave programs, including 16-week paid parental leave and disability benefits
  • Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
  • Company-wide in-person events and team outings
  • Lifestyle enhancement program
  • Company equipment provided (Windows & Mac options)
  • Annual performance reviews with opportunities for growth and career development

You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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