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Freelance Msp Network Engineer Jobs in Oregon (NOW HIRING)

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Level 2 IT Support Technician - Healthcare MSP

Medford, OR · On-site

$60K - $70K/yr

Resolve escalated Level 1 tickets involving hardware, software, networking, and cloud platforms ... Escalate complex issues to Level 3 technicians or engineers when appropriate * Contribute to ...

AditiStaffing

IT Technical Engineer

Beaverton, OR · On-site

We are committed to and passionate about our Clients, MSP Partners and Consultants, consistently ... Deep Knowledge of TCP/IP networking, SMTP, HTTP, load-balancers and high availability architecture ...

New Charter Technologies LLC

L2 Cloud Engineer

OR · On-site +1

$90K - $100K/yr

... networking fundamentals, and supporting security controls under established standards. You must ... Ideal candidates will have experience in MSP-style environments, exposure to automation practices ...

US Bank

End Point Systems Engineer

Gresham, OR · Remote

Troubleshoots, resolves, and recommends improvement for systems, network, and security problems at ... Partner with product, engineering, and MSP teams to evolve the DEX roadmap and maturity

US Bank

End Point Systems Engineer

Gresham, OR · Remote

Troubleshoots, resolves, and recommends improvement for systems, network, and security problems at ... Partner with product, engineering, and MSP teams to evolve the DEX roadmap and maturity

ATIA Ltd

Social Media Engineer

Portland, OR

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and ... Demonstrable social networking experience and social analytics tools knowledge * Knowledge of ...

NetBrain

Strategic Account Executive Northeast

OR · On-site +1

$300K - $330K/yr

... ie network ops, infosec) The Strategic Account Executive will help GSI/MSP and Fortune 500 ... Leverage an extended team of business development representatives and Sales Engineers to maximize ...

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Freelance Msp Network Engineer information

What is a freelance MSP network engineer?

A Freelance MSP (Managed Service Provider) Network Engineer is an independent professional who designs, implements, and manages network solutions for clients, typically on a contract or project basis. They often work with multiple clients, providing services such as network setup, troubleshooting, security, and ongoing support. Unlike in-house engineers, freelance MSP Network Engineers work remotely or on-site as needed and are not tied to a single employer. Their expertise helps businesses maintain efficient and secure IT networks without the need for full-time staff.

What are the key skills and qualifications needed to thrive as a freelance MSP network engineer?

To thrive as a Freelance MSP Network Engineer, you need deep knowledge of networking fundamentals, experience with firewalls, routers, and switches, and typically certifications such as CompTIA Network+, Cisco CCNA, or similar. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and various network security platforms is also essential. Strong problem-solving abilities, customer service skills, and effective communication set top professionals apart in this role. These skills ensure reliable network performance, rapid issue resolution, and satisfied clients in a competitive managed services environment.

What are some common challenges faced by freelance MSP network engineers when supporting multiple clients remotely?

Freelance MSP Network Engineers often juggle several clients simultaneously, each with unique network infrastructures and requirements. A common challenge is efficiently managing and prioritizing support tickets, especially when urgent issues arise at the same time. Additionally, staying up-to-date with each client's documentation and ensuring secure remote access to their systems are critical tasks that require strong organizational and communication skills. Effective collaboration with in-house IT teams or other third-party vendors is also essential to resolve complex issues swiftly and maintain client satisfaction.

What is the difference between Freelance Msp Network Engineer vs Managed Service Provider Network Engineer?

AspectFreelance Msp Network EngineerManaged Service Provider Network Engineer
CredentialsCertifications like Cisco CCNA, CompTIA Network+Similar certifications, often with additional vendor-specific ones
Work EnvironmentIndependent, project-based, remote or on-siteEmployed by MSP, working on multiple client networks
Employer & IndustrySelf-employed or contracted, serving various clientsPart of MSP teams, serving multiple clients under one organization

While both roles require networking certifications and involve managing client networks, a Freelance Msp Network Engineer works independently on a project basis, whereas a Managed Service Provider Network Engineer is employed by an MSP to support multiple clients within a structured team environment.

What are the most commonly searched types of Msp Network Engineer jobs in Oregon?

The most popular types of Msp Network Engineer jobs in Oregon are:

What are popular job titles related to Freelance Msp Network Engineer jobs in Oregon?

For Freelance Msp Network Engineer jobs in Oregon, the most frequently searched job titles are:

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The top searched job categories for Freelance Msp Network Engineer jobs in Oregon are:

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Cities in Oregon with the most Freelance Msp Network Engineer job openings:

Freelance Msp Network Engineer jobs near you

On-Site MSP Escalations Engineer

Pacific Office Automation

Beaverton, OR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

216th of 366 rated logistics

Job description

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX & HI With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are seeking a MSP Escalations Engineer for our office in Phoenix, AZ.

The Tier III Help Desk Technician is the last line of technical support for server and network escalations for our clients. As a Tier III staff member, you are the final point of escalation for the help desk. You will be interacting with clients and third-party vendors to resolve highly technical issues involving all aspects of our client's IT environment. You should be able to demonstrate exceptional critical thinking, systems analysis, and breadth of technology capabilities along with excellent customer service skills.

Essential Job Duties

  • Work within the enterprise ticketing system
  • Manage personal workflow to ensure efficient operations
  • Conscientious documentation of all activities
  • Troubleshoot advanced software, hardware, and network issues.
  • Setup new user and email accounts that did not succeed
  • Troubleshoot advanced printer and Software issues on Client PCs
  • Troubleshoot advanced networking issues
  • Troubleshoot Server down issues
  • Troubleshoot Hardware/server alerts from Infrastructure
  • Document Resolution steps for closed tickets and notes for escalations
  • Document new issues for Tier 2 in IT glue
  • Monitor Backup systems and work with a backup team to restore customer data as needed
  • Escalate to Tier four as needed, continue to track and follow up on the issue until resolved
  • Work issues to resolution
  • Mentor Tier 1 & 2
  • Aid in training Tier 1 & 2
  • Provide technical support over the phone or Web to end-users
  • Use remote support software to take control of end-users computers to troubleshoot, diagnose and resolve issues
  • Work with TAM/Sales as needed to resolve issues
  • Provide root cause analysis as needed

Qualifications

  • 5+ years of MSP experience and 7+ years of IT experience
  • Associates or Bachelors degree
  • MCSE (or MCITP)
  • CISP/CCNA/CCNP
  • Network+ or A+ Certifications.
  • Knowledge and hands-on experience providing technical support to users using Windows 7, Windows 8, and other mainstream Microsoft applications

Benefits

  • Advancement and growth into leadership roles
  • Team-player environment
  • Medical/Dental/Vision/Life insurance plans
  • Matched 401k
  • PTO, Vacation, Sick Leave
  • FSA Program

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.

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