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Freelance Insurance Customer Service Representative Remote Jobs in Utah

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Freelance Insurance Customer Service Representative Remote information

What is the difference between Freelance Insurance Customer Service Representative Remote vs Insurance Claims Specialist?

AspectFreelance Insurance Customer Service Representative RemoteInsurance Claims Specialist
CredentialsBasic insurance knowledge, customer service skillsInsurance licensing, claims processing certifications
Work EnvironmentRemote, flexible hours, freelance basisTypically office or remote, full-time or part-time
Employer & Industry UsageInsurance companies, brokers, third-party servicesInsurance carriers, claims departments
Search & Comparison IntentJob flexibility, remote customer service rolesClaims processing, insurance claims handling

Freelance Insurance Customer Service Representatives remote primarily handle customer inquiries and support on a flexible, freelance basis, focusing on communication skills. Insurance Claims Specialists, on the other hand, process and evaluate insurance claims, often requiring specific licensing and certifications. While both roles work within the insurance industry, their responsibilities, credentials, and work environments differ significantly.

What are the most commonly searched types of Insurance Customer Service Representative Remote jobs in Utah?

The most popular types of Insurance Customer Service Representative Remote jobs in Utah are:

What cities in Utah are hiring for Freelance Insurance Customer Service Representative Remote jobs?

Cities in Utah with the most Freelance Insurance Customer Service Representative Remote job openings:

Freelance Insurance Customer Service Representative Remote jobs near you

Customer Service Representative (Remote)

Draper, UT • On-site, Remote

Village Capital & Investment
Finance and Insurance • 51 - 200 employees
Learn more about Village Capital & Investmentexternal

$16/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

Position: Customer Service Representative
Location: Remote
Job Type: Full-Time
Company: Village Capital & Investment LLC
About Us
Village Capital & Investment LLC is a nationwide mortgage lender specializing in FHA, VA, and USDA loans. We are dedicated to providing a quick, efficient, and high-quality mortgage loan process to our customers and partners. Headquartered in Henderson, NV, we work with loan originators, brokers, and correspondents to offer competitive rates and exceptional service.
Job Summary
Village Capital & Investment LLC is seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring each interaction reflects our commitment to outstanding service. This position is based in Henderson, NV with remote opportunities for candidates residing in North Carolina, South Carolina, Alabama, or Georgia.
Responsibilities
  • Receive inbound calls from current and potential clients
  • Make outbound calls to follow up on issue resolution
  • Assist customers with basic mortgage needs and aim for one-call resolution
  • Build rapport and engage in meaningful conversations to support the client's mortgage needs
  • Partner with internal and external departments to resolve customer issues
  • Maintain confidentiality and uphold company standards

Benefits
  • Competitive starting wage
  • Medical, Dental, and Vision insurance
  • 401(k)
  • 1 week of paid training
  • Daytime schedule: 8:00 AM - 5:00 PM, Monday-Friday
  • Full-time consistent schedules
  • Overtime opportunities available

Requirements
  • High school diploma or equivalent (Preferred)
  • 1 year of computer skills (Preferred)
  • 1 year of customer service experience (Preferred)
  • Excellent phone etiquette
  • Ability to remain composed during stressful situations
  • Strong work ethic and attention to detail
  • Proficiency in Excel, Word, Gmail, Google tools, etc.
  • Teachable, personable, outgoing, and dependable
  • Strong organizational skills
  • Exceptional verbal and written communication skills
  • Commitment to confidentiality
  • Always seeking to improve

Shifts Available
  • 8-hour shift
  • Day shift
  • Morning shift

In Summary:
If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!

Apply