ZipRecruiter

Log In

2

Freelance Insurance Customer Service Representative Remote Jobs in Florida

next page

Showing results 1-20

All JobsInsurance Customer Service Representative JobsFreelance Insurance Customer Service Representative Remote JobsFreelance Insurance Customer Service Representative Remote Jobs in Florida

Freelance Insurance Customer Service Representative Remote information

What is the difference between Freelance Insurance Customer Service Representative Remote vs Insurance Claims Specialist?

AspectFreelance Insurance Customer Service Representative RemoteInsurance Claims Specialist
CredentialsBasic insurance knowledge, customer service skillsInsurance licensing, claims processing certifications
Work EnvironmentRemote, flexible hours, freelance basisTypically office or remote, full-time or part-time
Employer & Industry UsageInsurance companies, brokers, third-party servicesInsurance carriers, claims departments
Search & Comparison IntentJob flexibility, remote customer service rolesClaims processing, insurance claims handling

Freelance Insurance Customer Service Representatives remote primarily handle customer inquiries and support on a flexible, freelance basis, focusing on communication skills. Insurance Claims Specialists, on the other hand, process and evaluate insurance claims, often requiring specific licensing and certifications. While both roles work within the insurance industry, their responsibilities, credentials, and work environments differ significantly.

What cities in Florida are hiring for Freelance Insurance Customer Service Representative Remote jobs?

Cities in Florida with the most Freelance Insurance Customer Service Representative Remote job openings:

Freelance Insurance Customer Service Representative Remote jobs near you

Travel Customer Service Representative (Remote)

Mich Inc

Miami, FL • Remote

$15.25 - $20.75/hr

Full-time

Posted 5 days ago

Job description

About the Role

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Prestige Travel Agency by Mich is an equal opportunity employer committed to diversity and inclusion.

Apply