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As we continue to grow our platform and expand our customer base, we're looking for an experienced Director of Governance, Risk & Compliance (GRC) to lead our enterprise Information Security Governance, Risk, Compliance, and Privacy programs. This leader will partner across Security, Engineering, Legal, Product, Sales, Customer Success, and Operations to ensure MX maintains industry-leading security and privacy standards while enabling the business to move quickly and responsibly.

Reporting directly to the VP & Chief Information Security Officer (CISO), you will lead the Compliance team and own the strategy, execution, and continuous improvement of MX's security governance, privacy, and regulatory compliance programs.

 What You'll DoLead Governance, Risk & Compliance

• Develop and execute MX's enterprise Governance, Risk & Compliance (GRC) strategy.
• Build, mature, and continuously improve security, privacy, and risk management programs that align with business objectives and regulatory requirements.
• Develop, maintain, and operationalize enterprise-wide security policies, standards, controls, and governance processes.
• Establish scalable compliance frameworks that support continued company growth while reducing organizational risk.

Own Privacy & Regulatory Compliance

• Lead the company's global privacy program across multiple jurisdictions.
• Ensure compliance with applicable privacy regulations, including GDPR, CCPA, HIPAA, PIPEDA, UK Data Protection Act, and other emerging regulations.
• Partner with Legal, Engineering, Product, and business stakeholders to perform Privacy Impact Assessments (PIAs) and advise on privacy requirements throughout the product lifecycle.
• Develop governance frameworks for responsible data collection, storage, processing, retention, and sharing.
• Oversee data mapping initiatives, vendor privacy reviews, and data governance practices.

Manage Audits & Customer Assurance

• Own all internal and external security, privacy, and compliance audits.
• Lead certification efforts including SOC 2, ISO 27001, PCI DSS, and other applicable frameworks.
• Serve as the executive owner for customer security and privacy questionnaires.
• Partner with Sales and Customer Success to support enterprise customer due diligence and security reviews.

Drive Risk Management

• Continuously assess organizational security, compliance, and privacy risks.
• Monitor effectiveness of security controls and recommend improvements where necessary.
• Build reporting and metrics that provide executive leadership visibility into organizational risk posture.
• Develop mitigation strategies and partner across engineering and operations to reduce risk.

Lead & Develop the Team

• Lead, mentor, and grow a high-performing Compliance and Privacy team.
• Foster a culture of accountability, operational excellence, and continuous improvement.
• Develop scalable processes that improve efficiency while maintaining regulatory compliance.

Build Cross-Functional Partnerships

• Partner closely with Security, Engineering, Legal, Product, Sales, Support, and Operations to embed security and privacy into business processes.
• Influence stakeholders across the organization to balance business objectives with regulatory obligations.
• Lead company-wide privacy and compliance awareness initiatives and employee training programs.

Basic Qualifications

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Business, Legal Studies, or a related field.
• 10+ years of experience leading Information Security Governance, Risk, Compliance, Privacy, or Security Operations programs.
• Deep expertise with compliance frameworks
• Experience implementing Governance, Risk & Compliance (GRC) platforms and common control frameworks.

Preferred Qualifications

• Professional certifications such as: CIPP, CIPM, CIPT, CISM, CISA
• Experience working within fintech or highly regulated industries.
• Knowledge of Business Continuity Planning and Disaster Recovery.
• Experience supporting multinational organizations with global regulatory requirements.
• Familiarity with Web Application Firewalls (WAFs), Content Delivery Networks (CDNs), and modern cloud infrastructure.