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Freelance Call Center Data Entry Jobs in Minnesota

Call Center Representative Maple Grove, MN (100% Onsite) $20-$21/hr Temp-to-Hire About the Role We ... Accurate typing and data entry skills * High School Diploma or GED required * Excellent verbal and ...

Whether you've worked in a call center, retail store, restaurant, hospitality, or another customer ... Basic computer skills with accurate data entry and typing abilities * High School Diploma or GED ...

New

Data Entry Operator

Saint Paul, MN · On-site

$17.75 - $19.75/hr

Data Entry Operator Labcorp is a global leader in laboratory services, providing the insights and ... Call client with test results when necessary * Order supplies for the department when need * Other ...

New

Utilize call center software and technology to track and analyze customer interactions, identify trends, and make data-driven decisions to improve processes and customer satisfaction. * Prepare and ...

Utilize call center software and technology to track and analyze customer interactions, identify trends, and make data-driven decisions to improve processes and customer satisfaction. * Prepare and ...

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Freelance Call Center Data Entry information

What is the difference between Freelance Call Center Data Entry vs Customer Service Representative?

AspectFreelance Call Center Data EntryCustomer Service Representative
CredentialsBasic computer skills, data entry experienceCustomer service skills, communication skills
Work EnvironmentRemote, home-based or freelance settingsOffice or remote, depending on employer
Industry UsageData management, administrative supportClient interaction, support roles
Search & Comparison IntentData entry tasks, freelance data jobsCustomer support roles, client communication

Freelance Call Center Data Entry focuses on inputting and managing data remotely, often on a freelance basis, requiring basic technical skills. Customer Service Representatives handle client interactions, providing support and resolving issues, typically in a more interactive role. Both roles are common in call center environments but differ in responsibilities and skill sets.

What are the most commonly searched types of Call Center Data Entry jobs in Minnesota?

The most popular types of Call Center Data Entry jobs in Minnesota are:

Call Center Manager, Residential Home Services

Standard Heating and Air Conditioning

Minneapolis, MN • On-site

$65K - $75K/yr

Full-time

Retirement

Re-posted 18 days ago


Job description

Job Type
Full-time
Description
We are seeking an experienced, on-site manager to lead the daily activities of the Call Center team of a well-established, locally owned and community rooted, residential service company. The Call Center Manager is responsible to plan, direct, coach and measure the customer service and logistics team, and to build, and maintain lifetime customer loyalty while achieving booked/answered call goals and improving service quality.
The ideal candidate should have demonstrated ability to coach and inspire a team, previous phone system management experience, quick adaptability, and a positive and consistent leadership presence. The right candidate will possess strong communication skills, the drive to achieve personal and team goals, and they will support customers and the team by demonstrating a hands-on approach to support their team with inbound and outbound calls/texts/emails/etc. The Call Center Manager will recruit team members, use data and metrics to coach performance issues, analyze call center data to improve processes and efficiency, and work with vendors to monitor technology/system/company needs.
We offer outstanding compensation and benefits, tuition reimbursement and ongoing training, 401(K) with amazing company match, the opportunity for career growth, and much more!
Requirements
  • High personal integrity and desire to serve others.
  • 3+ years of customer service/customer relationship or call center experience.
  • 2+ years management or supervisory experience.
  • Strong verbal and written communication, organization, PM skills, ability to meet deadlines and work as part of a team.
  • Experience with MS Office Suite and data accuracy are essential; Database/CRM management experience preferred.
  • Passionate about solving problems, providing excellent service and serving others.
  • Exceptional organization, time management, attention to detail, and follow-through.
  • Initiative-taking personality that blends well with a fast paced, goal driven environment.
  • A dependable, patient, and diplomatic personality who understands how to diffuse conflict and convey empathy.

Standard Heating has been serving the Twin Cities community since 1930 and is a proud recipient of the Angi Super Service Award every year since 2000. We hire people who are enthusiastic, energized by engaging with customers, and are always striving to learn and grow. If that sounds like you, we'd love for you to apply today!
We are in the North Loop neighborhood of Minneapolis with free, on-site parking. Send in your resume today!
Salary Description
Range starts at $65.000-$75,000