Services banking products with high-risk activity to maximize approval of legitimate transactions ... Assists Fraud Strategy partners with development of new tactics by facilitating controlled tests ...
Services banking products with high-risk activity to maximize approval of legitimate transactions ... Assists Fraud Strategy partners with development of new tactics by facilitating controlled tests ...
Director, Data and Analytics Engineer
Jersey City, NJ · Hybrid
$140K - $165K/yr
Partner with the Data Science team to develop fraud risk models. Use statistical methods to analyze data and generate useful business reports. Communicate trends, findings, proposals and solutions to ...
Director, Data and Analytics Engineer
Jersey City, NJ · Hybrid
$140K - $165K/yr
Partner with the Data Science team to develop fraud risk models. Use statistical methods to analyze data and generate useful business reports. Communicate trends, findings, proposals and solutions to ...
Wealth Management Fraud & Claims - Sr. Fraud Analyst
Newark, NJ · On-site
$24.04 - $31.25/hr
Services banking products with high-risk activity to maximize approval of legitimate transactions ... Assists Fraud Strategy partners with development of new tactics by facilitating controlled tests ...
Wealth Management Fraud & Claims - Sr. Fraud Analyst
Newark, NJ · On-site
$24.04 - $31.25/hr
Services banking products with high-risk activity to maximize approval of legitimate transactions ... Assists Fraud Strategy partners with development of new tactics by facilitating controlled tests ...
Director, Data and Analytics Engineer
Jersey City, NJ · On-site
$140K - $165K/yr
Partner with the Data Science team to develop fraud risk models. Use statistical methods to analyze data and generate useful business reports. Communicate trends, findings, proposals and solutions to ...
Director, Data and Analytics Engineer
Jersey City, NJ · On-site
$140K - $165K/yr
Partner with the Data Science team to develop fraud risk models. Use statistical methods to analyze data and generate useful business reports. Communicate trends, findings, proposals and solutions to ...
Wealth Management Fraud & Claims - Sr. Fraud Analyst
$24.04 - $31.25/hr
Services banking products with high-risk activity to maximize approval of legitimate transactions ... Assists Fraud Strategy partners with development of new tactics by facilitating controlled tests ...
Wealth Management Fraud & Claims - Sr. Fraud Analyst
$24.04 - $31.25/hr
Services banking products with high-risk activity to maximize approval of legitimate transactions ... Assists Fraud Strategy partners with development of new tactics by facilitating controlled tests ...
Risk & Compliance Senior Director Consulting Practice
Newark, NJ · On-site
$216.40 - $480.90/hr
Good understanding of financial crimes, fraud, risk and resilience * Understanding of AI and the application of AI in risk and compliance * Credit experience in one of the areas below:
Risk & Compliance Senior Director Consulting Practice
Newark, NJ · On-site
$216.40 - $480.90/hr
Good understanding of financial crimes, fraud, risk and resilience * Understanding of AI and the application of AI in risk and compliance * Credit experience in one of the areas below:
Fraud Prevention and Detection: * Lead the development and implementation of advanced fraud and ... Communicate risk-related information clearly and effectively to both technical and non-technical ...
Fraud Prevention and Detection: * Lead the development and implementation of advanced fraud and ... Communicate risk-related information clearly and effectively to both technical and non-technical ...
Fraud Investigation and Operations Lead, Audible Fraud Defense, Business Risk Content
Newark, NJ · On-site
BASIC QUALIFICATIONS - Bachelor's degree or equivalent - 5+ years of experience in a risk management, fraud investigation, fraud operations, risk operations or similar role. - Experience writing ...
Fraud Investigation and Operations Lead, Audible Fraud Defense, Business Risk Content
Newark, NJ · On-site
BASIC QUALIFICATIONS - Bachelor's degree or equivalent - 5+ years of experience in a risk management, fraud investigation, fraud operations, risk operations or similar role. - Experience writing ...
You will partner closely with Product Management, Architecture, Cybersecurity, Fraud, Risk, Infrastructure, Digital, and Engineering teams to modernize Citizens' customer identity ecosystem.
You will partner closely with Product Management, Architecture, Cybersecurity, Fraud, Risk, Infrastructure, Digital, and Engineering teams to modernize Citizens' customer identity ecosystem.
Sr CIAM Security Manager
Iselin, NJ · On-site
You will partner closely with Product Management, Architecture, Cybersecurity, Fraud, Risk, Infrastructure, Digital, and Engineering teams to modernize Citizens' customer identity ecosystem.
Sr CIAM Security Manager
Iselin, NJ · On-site
You will partner closely with Product Management, Architecture, Cybersecurity, Fraud, Risk, Infrastructure, Digital, and Engineering teams to modernize Citizens' customer identity ecosystem.
Audit The Audit Manager I - Issue Validation (Insider Risk/Internal Fraud) is responsible for executing Regulatory Issue Validations specifically related to Internal Risk/Internal Fraud. This ...
Audit The Audit Manager I - Issue Validation (Insider Risk/Internal Fraud) is responsible for executing Regulatory Issue Validations specifically related to Internal Risk/Internal Fraud. This ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Product Manager - CIAM
Iselin, NJ · On-site
$142K - $185K/yr
Embed risk-based decisioning and AI-driven identity intelligence into authentication flows to dynamically balance security and customer friction * Partner across Security, Fraud, Digital, and ...
Platform Manager - CIAM
Iselin, NJ · On-site
Experience integrating fraud, risk, security, analytics, and customer experience signals into identity and authentication journeys * Strong executive communication and stakeholder management skills ...
Platform Manager - CIAM
Iselin, NJ · On-site
Experience integrating fraud, risk, security, analytics, and customer experience signals into identity and authentication journeys * Strong executive communication and stakeholder management skills ...
Fraud Risk information
See New Jersey salary details
$19.58 is the 25th percentile. Wages below this are outliers.
$14.64 - $20.14
28% of jobs
The median wage is $23.43 / hr.
$20.14 - $25.65
37% of jobs
$25.65 - $31.15
6% of jobs
$34.59 is the 75th percentile. Wages above this are outliers.
$31.15 - $36.65
6% of jobs
$36.65 - $42.15
12% of jobs
$42.15 - $47.66
0% of jobs
$47.66 - $53.16
0% of jobs
$53.16 - $58.66
8% of jobs
$58.66 - $64.16
0% of jobs
$64.16 - $69.66
0% of jobs
$69.66 - $75.17
2% of jobs
$14
$30
$75
How much do fraud risk jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Fraud Risk Analyst, and why are they important?
What is the difference between Fraud Risk vs Fraud Analyst?
| Aspect | Fraud Risk | Fraud Analyst |
|---|---|---|
| Required Credentials | Risk management certifications, knowledge of fraud prevention | Certifications like CFE, CPA, or fraud examination credentials |
| Work Environment | Risk assessment teams, compliance departments | Investigations, data analysis, reporting |
| Employer & Industry Usage | Financial institutions, insurance, retail | Banking, finance, insurance, retail |
Fraud Risk focuses on identifying and managing potential vulnerabilities to fraud within an organization, emphasizing risk assessment and mitigation strategies. Fraud Analysts, on the other hand, investigate specific fraud cases, analyze data, and detect fraudulent activities. While both roles require knowledge of fraud prevention, Fraud Risk professionals develop strategies to prevent fraud, whereas Fraud Analysts handle the detection and investigation of actual incidents.
What is fraud risk and what does a fraud risk analyst do?
What are some common challenges faced by professionals in Fraud Risk roles, and how can they be addressed?
Full-time
PTO
Re-posted 10 days ago
Bank Of America rating
8.2
Based on 520 frontline employees who took The Breakroom Quiz
44th of 149 rated banks
Job description
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
This job is responsible for handling complex and escalated customer situations regarding possible fraudulent account activity. Key responsibilities include receiving inbound calls and takes appropriate action requiring accuracy on complex transactions. Job expectations include performing functions related to research and resolution of fraudulent activity, service support, and delivering practical, innovative solutions to clients while focusing on retention and re-establishing client confidence.
Wealth Management Fraud & Claims associates will handle inbound calls from clients, branch offices, banking centers, and various internal associates. They will also be responsible for the claim initiation and status updates of various fraud and billing disputes, on our clients' bank accounts. Associates will handle a wide variety of claim types including but not limited to: credit card, debit card, ATM, check fraud, ACH, and online wire transfers for wealth banking products.
Responsibilities:
- Services banking products with high-risk activity to maximize approval of legitimate transactions, minimize client impact at the point of sale, identify fraudulent activity and restrict account activity
- Assists Fraud Strategy partners with development of new tactics by facilitating controlled tests and simulations within the production environment
- Tests existing customer facing capabilities (credit, debit, transactions, deposit activity, and online activities) for unknown vulnerabilities resulting in potential fraudulent exploitation and unplanned loss
- Participates in triage related to Executive Escalations & Incident Response fraud activities
- Reviews and investigates reports of suspected fraudulent activity with accurate recording of data captured during client interactions
- Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulation
- Assist clients and internal partners with banking claim and suspicious alert inquiries, initiation and updates
Required Qualifications:
- 1+ years of fraud servicing or call center experience.
- Has strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information
- Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience.
- Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives
- Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
- Commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
- Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
- Communicates effectively and confidently with all clients to make their financial lives better
- Ability to engage with clients while navigating multiple screens - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
- Comfortable receiving ongoing performance feedback and coaching
- Ability to learn and adapt to new information and technology platforms
- Minimum of an intermediate level of proficiency with computers and current technology
Desired Qualifications:
- Experience in a call center or a financial/banking center
- Fraud Detection and Prevention
- Credit Risk
Skills:
- Customer and Client Focus
- Data Collection and Entry
- Due Diligence
- Issue Management
- Oral Communications
- Active Listening
- Adaptability
- Attention to Detail
- Policies, Procedures & Guidelines
- Written Communications
- Business Acumen
- Collaboration
- Critical Thinking
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NJ - Pennington - 1400 American Blvd - Princeton Place At Hopewell Bldg. 4 (NJ2140)
Pay and benefits information
Pay range
$24.04 - $31.25 hourly pay, offers to be determined based on experience, education and skill set.
Predictable pay
This role is compensated with a base salary and is not incentive eligible.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
What Bank Of America employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Bank Of America
Sourced by ZipRecruiter
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
1998