Fraud Risk Manager Jobs in Santa Clara, CA (NOW HIRING)

Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We\'re committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.

✨ Let’s give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company 

We are looking for a talented, enthusiastic and dedicated person to join BILL’s Fraud Risk Strategy team. The incumbent will be responsible for leading key projects associated with fraud detection, risk analysis and loss mitigation at Bill.com. This position requires a person who has experience with performing analytics, refining risk strategies, and developing predictive algorithms preferably in the risk domain.

We’d love to chat if you have:

• Minimum 3+ years of experience in end to end fraud risk control strategy experience within relevant industry experience in eCommerce, or online payments, leveraging data science/analytics to solve complex business problems. 
• Achieved ambitious business goals through design, creation, and execution of control strategies through direct work (complex analytical rule development, maintenance, etc) and in collaboration with Product Managers, Engineers, and Business Stakeholders. 
• Developed, maintained, and refined risk strategy frameworks for a domain to keep model strategy up to date with high performance with the goal of delivering on KPIs. Built and deployed data driven and automated monitoring rules to detect and quickly respond to evolving risk trends. Partnered with product/engineering on product/customer touchpoints for risk signal capture and treatments from strategies. 
• Utilized advanced analytics techniques to significantly contribute to the refinement of end to end control strategies, including experience in building complex SQL/Python scripts with minimal guidance to solve ambiguous problems. Expertise with interpreting results and using data findings to influence decision making. 
• Developed flexible performance dashboards and monitoring that drill to the right level of granularity to fit the audience, business needs; covering the breadth of control strategy . Hands on experience wrangling complex data in tools (ie. Tableau) with the focus to perform monitoring, diagnostic analytics, and share actionable stories with data.
• Applied advanced knowledge of data, metrics, profiles/typologies and key indicators in the financial fraud risk domain. Demonstrated ability to find and recommend additional enhancements within data features, data enrichment, score recalibration for existing strategies and processes. Identify and execute new model/rules/product opportunities in order to optimize processes aligning with the business goals. 
• Experience in project leadership, partnering and collaborating with cross functional teams including modeling, product/engineering, operations to effectively design strategies across the lifecycle at multiple touchpoints. Establishing business requirements, shared KPIs, guiding execution, and performing validation/maintenance. Experience influencing cross functional team approaches. Mentorship and support of junior team members to achieve goals.
• Experience applying AI to accelerate data science work by designing prompts, rigorously evaluating outputs, and integrating LLMs through APIs into notebooks and automated pipelines.
• Experience in experimental design, fraud typologies that involve onboarding fraud/abuse, and data/control governance, including proposal development, user acceptance definition, pre/post implementation validation, and approval workflows to ensure high quality deployments.

Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

The estimated salary  range for this role is noted below for our San Jose based role.  Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary  ranges noted below roles in the specific  geographic zones

What’s in it for you? 

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. 

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts 
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off 
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.