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Fraud Risk Management Jobs in Boston, MA (NOW HIRING)

Citizens

Product Manager - CIAM

Westwood, MA

$142K - $185K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in product management, platform delivery, or identity/authentication/fraud domains * Proven ... Experience delivering risk-based or adaptive authentication and integrating fraud/risk signals into ...

Citizens

Product Manager - CIAM

Westwood, MA

$142K - $185K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in product management, platform delivery, or identity/authentication/fraud domains * Proven ... Experience delivering risk-based or adaptive authentication and integrating fraud/risk signals into ...

Citizens

Product Manager - CIAM

Westwood, MA

$142K - $185K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in product management, platform delivery, or identity/authentication/fraud domains * Proven ... Experience delivering risk-based or adaptive authentication and integrating fraud/risk signals into ...

Citizens

Product Manager - CIAM

Westwood, MA

$142K - $185K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in product management, platform delivery, or identity/authentication/fraud domains * Proven ... Experience delivering risk-based or adaptive authentication and integrating fraud/risk signals into ...

Citizens

Product Manager - CIAM

Westwood, MA

$142K - $185K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in product management, platform delivery, or identity/authentication/fraud domains * Proven ... Experience delivering risk-based or adaptive authentication and integrating fraud/risk signals into ...

Citizens

Product Manager - CIAM

Westwood, MA

$142K - $185K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in product management, platform delivery, or identity/authentication/fraud domains * Proven ... Experience delivering risk-based or adaptive authentication and integrating fraud/risk signals into ...

Citizens

Product Manager - CIAM

Westwood, MA

$142K - $185K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in product management, platform delivery, or identity/authentication/fraud domains * Proven ... Experience delivering risk-based or adaptive authentication and integrating fraud/risk signals into ...

Citizens

Product Manager - CIAM

Westwood, MA · On-site

$142K - $185K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in product management, platform delivery, or identity/authentication/fraud domains * Proven ... Experience delivering risk-based or adaptive authentication and integrating fraud/risk signals into ...

Needham Bank

Fraud Operations Team Lead

Medford, MA · On-site

... and enterprise risk frameworks to proactively identify emerging fraud threats while balancing ... Lead and develop a team of fraud analysts, providing coaching, performance management, and ongoing ...

Needham Bank

Fraud Operations Team Lead

Medford, MA · On-site

$69K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managing fraud or risk teams. * Hands-on experience with fraud detection systems and AI/ML-driven analytics tools. * Strong understanding of banking products and fraud typologies (card fraud, account ...

Needham Bank

Fraud Operations Team Lead

Medford, MA · On-site

$69K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managing fraud or risk teams. * Hands-on experience with fraud detection systems and AI/ML-driven analytics tools. * Strong understanding of banking products and fraud typologies (card fraud, account ...

Needham Bank

Fraud Operations Team Lead

Medford, MA

$69K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managing fraud or risk teams. * Hands-on experience with fraud detection systems and AI/ML-driven analytics tools. * Strong understanding of banking products and fraud typologies (card fraud, account ...

Needham Bank

Fraud Operations Team Lead

Medford, MA

$69K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managing fraud or risk teams. * Hands-on experience with fraud detection systems and AI/ML-driven analytics tools. * Strong understanding of banking products and fraud typologies (card fraud, account ...

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Showing results 41-60

All JobsFraud Risk Management JobsFraud Risk Management Jobs in Boston, MA

Fraud Risk Management information

See Boston, MA salary details

$56K

$121.2K

$184.7K

How much do fraud risk management jobs pay per year?

As of Aug 16, 2026, the average yearly pay for fraud risk management in Boston, MA is $121,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,800.00 and $140,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced in fraud risk management roles and how are they addressed?

Professionals in Fraud Risk Management often face challenges such as staying ahead of constantly evolving fraud tactics, analyzing large volumes of transactional data, and ensuring compliance with regulatory standards. To address these challenges, teams typically employ advanced analytic tools, collaborate cross-functionally with IT and compliance departments, and engage in continuous training to stay updated on emerging threats. The work environment is dynamic and may involve both independent analysis and team-based investigations, fostering a culture of vigilance and proactive risk mitigation. This dynamic landscape offers professionals the opportunity to develop specialized expertise and grow into senior risk or leadership roles over time.

What does a fraud risk management do?

A fraud risk management professional identifies, assesses, and implements strategies to detect and prevent fraudulent activities within an organization. They analyze data, develop controls, and monitor transactions to reduce financial losses and ensure compliance with regulations. Strong analytical skills and knowledge of fraud detection tools are essential in this role.

Is working in fraud risk management a good career?

Working in fraud risk management is a viable career option with demand across industries such as banking, finance, and e-commerce. It involves analyzing data, using tools like fraud detection software, and often requires certifications like Certified Fraud Examiner (CFE). The role offers opportunities for advancement and specialization in a growing field.

What are the key skills and qualifications needed for fraud risk management?

To thrive in Fraud Risk Management, you need strong analytical skills, attention to detail, and a solid understanding of financial systems, often supported by degrees in finance, accounting, or related fields. Familiarity with fraud detection software, data analysis tools like SQL or SAS, and industry certifications such as CFE (Certified Fraud Examiner) are highly valued. Excellent communication, problem-solving abilities, and ethical integrity are critical soft skills for collaborating with teams and handling sensitive investigations. These skills and qualities are essential to effectively identify, investigate, and mitigate fraud risks, protecting organizational assets and maintaining compliance.

What is fraud risk management?

A Fraud Risk Management job involves identifying, assessing, and mitigating risks related to fraudulent activities within an organization. Professionals in this role develop and implement policies, controls, and monitoring systems to prevent fraud and financial crimes. They work closely with compliance, legal, and operational teams to investigate suspicious activities and ensure regulatory compliance. The goal is to minimize financial losses and protect the organization's reputation.

What are the most commonly searched types of Fraud Risk Management jobs in Boston, MA?

The most popular types of Fraud Risk Management jobs in Boston, MA are:

What are popular job titles related to Fraud Risk Management jobs in Boston, MA?

For Fraud Risk Management jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Fraud Risk Management jobs in Boston, MA look for?

The top searched job categories for Fraud Risk Management jobs in Boston, MA are:

Fraud Risk Management jobs near you
Infographic showing various Fraud Risk Management job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $121,195 per year, or $58.3 per hour.

Operations Representative

Mass Bay Credit Union

South Boston, MA • On-site

$25.42 - $31.06/hr

Full-time

Re-posted 17 days ago

Job description

About Us
Celebrating over 85 years in business, Mass Bay Credit Union has over $300M in assets, continues to grow, and is proud to be 19,000 members strong! We've recently expanded our field of membership which allows us to serve members in a much broader group of communities. In addition, as a member of the shared branching network, we provide our members with nation-wide service at thousands of credit union locations throughout the country.
Interested in bringing your financial skills to a growth credit union where your input is valued? Then we would very much like to chat with you! Send us your resume in complete confidence.
Mass Bay Credit Union is proud to be an Equal Opportunity Employer.
JOB TITLE : Operations Representative
REPORTS TO : Operations Supervisor
STATUS : Full time, Nonexempt
Job Purpose:
Responsibilities includes all aspects of deposit operations jobs which include the set-up and release of Wires, Post Incoming Wires, All Debit Card Related Functions, ACH Exception & Returns, Share Draft related functions, file maintenance review, Verafin alerts, Research and Resolve Account Issues and Adjustments. The Operation Specialists work together as a team to process, complete the daily functions, that includes making decisions.
Primary Duties & Responsibilities:
  • Review incoming and outgoing wire queues to ensure requests are properly authenticated, processed timely and accurately in accordance with established controls, while monitoring and mitigating for fraud and risk.
  • Review and make pay or return decisions for electronic payments processed through ACH for timely and accurate handling of exception and returns, stop payment, dispute processing and file submission, while monitoring and mitigating fraud and risk.
  • Review card queues including fraud notifications, travels notifications, card adjustments and card maintenance, ensuring timely processing while mitigating fraud and risk.
  • Ensure fraud and disputes are processed timely and in accordance with applicable regulations.
  • Mail letters and notifications for all disputes within the established regulatory period.
  • Provide additional follow-up as needed to support each dispute case.
  • Upon completion of the case, notify the cardholder of the final fraud resolution and reverse any provisional credit if needed.
  • Maintain proper records for audits and answering inquiries from both customers and staff.
  • Escalates large dollar or suspicious amount disputes to the supervisor.
  • Process the overdraft letters, review the overdraft accounts that need to be charged off, mail letters to excessive users and quarterly to all users.
  • Review overdraft privilege report for discrepancies.
  • Process shares draft exception and returns including all deposit adjustments and return deposited checks.
  • Large dollar drafts reviewed to mitigating fraud risk, if needed verified with the member. Review stops payments report.
  • Monitor, review and approve the Remote Deposit Capture and ATM queues, while mitigating fraud risk. Upload file to core.
  • Review file maintenance for name and address changes, cards, EFT changes, online banking and core charges. Process all research requests.
  • Review, monitor levies and process in a timely manner according to applicable laws.
  • Approving members for remote deposit capture, review online activity, permissions, monitor various reports to mitigate risk.
  • Maintain users for bill pay.
  • Process various adjustments from the Accounting Department, branches or other areas
  • Answer member inquiries via the phone or through emails.
  • Assist in executing additional department tasks as needed.

Other Duties & Responsibilities:
  • Ensure compliance across all payment channels for payment related regulations including but not limited to Regulation E, OFAC, NACHA and Mastercard/visa rules and agreements.
  • Demonstrate working knowledge of BSA/AML/OFAC policies and procedures and implement as necessary in daily activities.
  • Support the continuous improvement of Credit Union operations and business objectives.
  • Support goals, objectives, and work of the Operations Department and Credit Union as a whole

Qualifications:
  • High School Diploma or equivalent required. Associate degree preferred.
  • Minimum of three (3) years of financial services experience, preferably in back-office operations.
  • Prior experience with Fraud Management preferred.
  • Excellent internal service skills with ability to work independently and/or collectively with all credit union departments.
  • Clear/concise verbal and written communication skills and strong listening skills.
  • Displays initiative and dependability.
  • Attention to detail.
  • Excellent organizational skills with ability to work in a fast-paced environment.
  • Good working knowledge of personal computers required with proficiency in MS Office, Word, Excel, and Outlook preferred.

Working Conditions:
  • Fully Onsite
  • Office environment

Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use sufficient hand, arm and finger dexterity or feel objects, tools, or controls. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

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