Monitor merchant and transaction activity in real-time and over time to detect patterns, anomalies, and potential fraud.
Analyze large sets of data to identify risk trends, including chargebacks, returns, and unusual volume spikes.
Create and refine rules, alerts, and reports in risk monitoring tools to flag suspicious behaviors.
Investigate alerts, escalations, and potential fraud cases, documenting findings and making recommendations for next steps.
Collaborate with underwriting, compliance, and operations teams to ensure alignment in risk controls and merchant reviews.
Provide data-driven insights to support decision-making and improve risk strategies.
Help improve internal tools and processes for risk detection and mitigation.