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Fraud Escalation Jobs (NOW HIRING)

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Associate Fraud Analyst

Lewisville, TX Β· On-site

$17 - $18/hr

Use conflict-management and de-escalation techniques to resolve customer concerns. * Thoroughly document fraud investigations, research, actions, and findings. * Execute appropriate countermeasures ...

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Associate Fraud Analyst

Lewisville, TX Β· On-site

$17 - $18/hr

Use conflict-management and de-escalation techniques to resolve customer concerns. * Thoroughly document fraud investigations, research, actions, and findings. * Execute appropriate countermeasures ...

Serve as level 2 escalation for fraud cases, acting as fraud investigator and incident owner, where needed. * Validate possible security incident and alerts for suspicious activities or transactions ...

Serve as level 2 escalation for fraud cases, acting as fraud investigator and incident owner, where needed. * Validate possible security incident and alerts for suspicious activities or transactions ...

Fraud Analyst

Brooklyn, NY Β· Remote

$70K - $105K/yr

Suspicious activity escalation and reporting; maintain audit-ready case records. * OFAC screening review at onboarding and continuously. * Track fraud trends and propose rule-tuning to reduce false ...

Additionally, the Fraud Analyst will ensure that all cases of suspicious or potentially fraudulent activity are evaluated, documented, and escalated in accordance with the standard operating ...

You will manage the end-to-end fraud response process, including incident intake, investigation support, stakeholder communications, escalation management, root cause analysis, and remediation ...

Additionally, the Fraud Analyst will ensure that all cases of suspicious or potentially fraudulent activity are evaluated, documented, and escalated in accordance with the standard operating ...

Fraud Analyst

Manassas, VA Β· On-site

$70K - $79K/yr

Communication & Escalation: Serve as a primary point of contact for fraud-related matters. Provide guidance to branch staff and internal partners, and assist the Director of BSA and Fraud with ...

Additionally, the Fraud Analyst will ensure that all cases of suspicious or potentially fraudulent activity are evaluated, documented, and escalated in accordance with the standard operating ...

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Fraud Escalation information

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How much do fraud escalation jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for fraud escalation in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

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Infographic showing various Fraud Escalation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.

Associate Fraud Analyst

Lewisville, TX β€’ On-site

A-Line Staffing Solutions
Recruiting and Staffing ServicesΒ β€’Β 201 - 500 employees

$17 - $18/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

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Job description

Fraud Support Analyst

Location: Lewisville, TX
Work Schedule: Hybrid – 3 days onsite / 2 days remote
Pay Rate: $17–$18/hour on W-2
Contract Duration: 1+ year with potential extensions
Openings: Multiple

Position Overview

We are seeking Fraud Support Analysts to support fraud detection, investigation, and loss-prevention activities within a high-volume banking environment.

This role combines bank fraud research, transaction review, risk identification, detailed documentation, and customer support. Analysts will handle a minimum of approximately 25 inbound and/or outbound calls per day while reviewing potentially fraudulent activity involving deposit accounts.

The ideal candidate will have experience in retail banking, bank fraud, financial services, or a customer service/call center environment and possess strong communication and de-escalation skills.

Key Responsibilities

  • Review new and existing deposit accounts to identify potentially fraudulent activity.
  • Research suspicious transactions, incidents, and fraud allegations using multiple systems, reports, and investigative tools.
  • Review new accounts, negative-balance accounts, ACH reports, fraud notifications, and suspicious activity on existing accounts.
  • Handle a minimum of approximately 25 inbound and/or outbound calls per day.
  • Communicate directly with customers impacted by potential fraud.
  • Provide professional customer service while handling sensitive or potentially difficult conversations.
  • Use conflict-management and de-escalation techniques to resolve customer concerns.
  • Thoroughly document fraud investigations, research, actions, and findings.
  • Execute appropriate countermeasures and mitigation strategies designed to prevent losses to customers and the organization.
  • Coordinate with Fraud Operations, Risk, Compliance, Legal, and other internal departments.
  • Interact with external organizations or local, state, and federal authorities when necessary.
  • Maintain compliance with established banking policies, security requirements, and fraud-prevention procedures.
  • Assist with reporting and documentation required to demonstrate adherence to policies and procedures.
  • Manage multiple investigations and customer interactions while maintaining accuracy and attention to detail.

Qualifications

  • 1+ year of retail branch banking experience preferred, with bank fraud experience highly desirable.
  • 1+ year of customer service or call center experience preferred.
  • Knowledge of fraudulent banking transactions strongly preferred.
  • Strong written and verbal communication skills.
  • Strong conflict-management and customer de-escalation skills.
  • Ability to handle confidential and sensitive information with discretion.
  • Strong organizational, prioritization, and multitasking skills.
  • Ability to work effectively in a high-volume call center environment.
  • Basic computer proficiency, including Microsoft Office.
  • Strong attention to detail and ability to thoroughly document investigative findings.

Preferred Systems Experience

Experience with any of the following is beneficial:

  • LexisNexis / skip tracing
  • Salesforce
  • WebCSR
  • FraudNet
  • Compass
  • Microsoft Office

Schedule

This is a hybrid position requiring three days per week onsite and two days remote. Available schedules include weekday and weekend coverage.


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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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