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Fraud Dispute Intake Jobs in Washington (NOW HIRING)

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Fraud Dispute Intake information

What are the key skills and qualifications needed to thrive as a fraud dispute intake specialist, and why are they important?

To thrive as a Fraud Dispute Intake specialist, you need strong analytical skills, attention to detail, and familiarity with financial regulations, often supported by a background in finance or customer service. Proficiency with case management systems, fraud detection software, and secure communication platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this position. These skills and qualities are essential for accurately processing disputes, preventing financial loss, and ensuring regulatory compliance.

What is a fraud dispute intake specialist?

A Fraud Dispute Intake specialist is a professional responsible for handling initial reports of suspected fraudulent transactions on customer accounts, usually in the banking or financial services sector. They gather relevant information from customers, assess the nature of the dispute, and ensure all necessary documentation is collected to begin an investigation. Their role is crucial in protecting customers and organizations from financial losses due to fraud, and they often serve as the first point of contact during a stressful situation for the customer. Strong communication, attention to detail, and knowledge of fraud prevention protocols are essential skills for this position.

How does a fraud dispute intake specialist typically collaborate with other departments to resolve customer issues?

Fraud Dispute Intake specialists work closely with teams such as fraud investigations, customer service, and risk management to ensure timely and accurate resolution of customer disputes. They gather initial information from customers, document case details, and then coordinate with investigators to review evidence and determine outcomes. Regular communication with these departments is essential to keep cases moving forward and to provide customers with updates. This collaborative environment helps ensure that each dispute is handled efficiently and in compliance with company policies and regulatory standards.

What is the difference between Fraud Dispute Intake vs Fraud Analyst?

AspectFraud Dispute IntakeFraud Analyst
CredentialsBasic fraud-related certifications, customer service skillsAdvanced certifications like CFE, forensic accounting
Work EnvironmentCustomer service centers, call centersOffice settings, analytical labs
Employer & IndustryFinancial institutions, credit card companiesInsurance, banking, financial services

Fraud Dispute Intake primarily handles initial customer reports of suspected fraud, focusing on data collection and case creation. Fraud Analysts perform in-depth investigations, analyzing patterns and evidence to confirm fraud. While both roles require knowledge of fraud detection, Intake roles are more customer-facing, whereas Analysts focus on detailed analysis and resolution.

What are popular job titles related to Fraud Dispute Intake jobs in Washington? For Fraud Dispute Intake jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Fraud Dispute Intake jobs in Washington look for? The top searched job categories for Fraud Dispute Intake jobs in Washington are:
What cities in Washington are hiring for Fraud Dispute Intake jobs? Cities in Washington with the most Fraud Dispute Intake job openings:
Fraud Dispute Intake jobs near you
Infographic showing various Fraud Dispute Intake job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Collision Data Analyst

Advantage Surveillance LLC

Alexandria, VA • On-site

$28.50 - $38.50/hr

Part-time

Posted 19 days ago

Job description

About the job

Company Description

Advantage Investigations has been the Nation’s only insurance defense investigation firm for the past 28 years. We invest in the operational capabilities necessary to produce consistent, high-quality results — ultimately helping our clients “See What’s True.”

With over 200+ licensed private investigators nationwide, Advantage Investigations uses strategic planning and cutting-edge technology to deliver greater clarity on claimants’ daily activities. We specialize in covert surveillance, claims investigations, NetSweep investigations, remote-controlled surveillance, and more — saving our clients time and money on insurance fraud cases.

Role Description

Advantage Investigations is seeking an experienced Collision Analyst to join our growing team immediately. A Collision Analyst is a trained specialist who evaluates the evidence from a motor vehicle accident to determine whether the reported facts match the damage, scene evidence, and vehicle dynamics. Their work includes analyzing impact patterns, speed, direction of travel, impact angles, paint transfer, vehicle damage, EDR data, and other physical evidence to provide objective findings.

The ideal candidate will possess strong analytical and communication skills and be able to prepare professional written reports and provide expert-level consultation to attorneys, insurance carriers, law enforcement and other clients. Courtroom testimony and litigation support experience are required.

Qualifications

Key Responsibilities

  • Conduct collision scene investigations
  • Conduct vehicle examinations
  • Analyze physical evidence, vehicle damage, roadway conditions, photographs, and electronic data
  • Download, collect, and interpret Event Data Recorder (EDR) data
  • Obtain and analyze Vehicle Sampling Evidence
  • Analyze and interpret evidence and data to render an expert opinion pertaining to damage and to confirm or dispute a claim.
  • Work independently and manage assignments from intake through final reporting
  • Maintain professional documentation and chain of custody standards
  • Present findings in the courtroom as an expert.

Required Qualifications

  • Demonstrated experience in collision scene investigation
  • Strong written and verbal communication skills
  • Ability to independently manage and complete assignments
  • Courtroom testimony experience
  • Trial preparation and litigation support experience
  • Valid driver’s license and reliable transportation
  • The candidate’s credential should include one or more of the following:
  • Operator of a repair shop
  • Hands-on experience with collision repair as a tech
  • Damage appraiser for a shop or carrier
  • Tech school education on vehicle repair with field experience
  • ICAR and or ASE certifications
  • Insurance carrier vehicle accident investigator or adjuster

Preferred Qualifications

  • Accident Reconstruction experience is a plus. The ability to utilize reconstruction methodologies to determine: vehicle speeds, impact angles, changes in velocity, collision dynamics, sequence of events.
  • Ability to operate specialized investigative and reconstruction equipment is a plus. Equipment includes: LIDAR scanners, Drones/UAS , Total stations, photogrammetry and mapping tools, and reconstruction software platforms.
  • Formal accident reconstruction training from a recognized institution such as:
  • Northwestern University Center for Public Safety
  • IPTM (Institute of Police Technology and Management)
  • Equivalent recognized reconstruction training programs
  • Membership in professional reconstruction associations
  • Event Data Recorder (EDR) collection and interpretation training and experience
  • ACTAR Certification (Accreditation Commission for Traffic Accident Reconstruction)
  • Automotive repair technician or mechanical experience

Additional Information

  • This is a field-based position with travel as needed
  • Specialty tools and software access will be provided
  • Candidates may be asked to submit:
  • Curriculum Vitae (CV)
  • Trial/testimony listing
  • Sample reports

Compensation

Compensation is competitive and commensurate with experience, certifications, and courtroom expertise.