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Fraud Customer Jobs in Springvale, ME (NOW HIRING)

M&T Bank

Relationship Banker

Portland, ME

$20.55 - $34.25/hr

... fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)). * Complete basic research on customer profiles in order to assess potential ways to add value to clients banking ...

M&T Bank

Universal Banker

Portland, ME · On-site

$18.68 - $31.14/hr

Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer ...

M&T Bank

Floating Regional Universal Banker

Wells, ME · On-site

$19 - $23.75/hr

Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer ...

M&T Bank

Floating Regional Universal Banker

Wells, ME · On-site

$19 - $23.75/hr

Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer ...

M&T Bank

Universal Banker

Portland, ME

$18.68 - $31.14/hr

Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer ...

lbank

Credit & Debit Card Product Manager

Portland, ME · On-site

... fraud, and IT to execute product initiatives and campaigns. * Lead A/B testing, pilot programs, and new feature rollouts; measure defined outcomes. * Support customer service teams with training ...

Revo Casino and Social House

Security Officer

Dover, NH · On-site

$16.25 - $19.50/hr

Maintain a constant presence throughout the casino premises to deter and detect potential security threats, including theft, fraud, disturbances, and unauthorized access. * Customer Service Skills ...

Five Below

Support Lead Full Time

South Portland, ME · On-site

$17.50/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Hourly Position Starting At: $17.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent ...

Five Below

Support Lead Part Time

South Portland, ME · On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Hourly Position Starting At: $16.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent ...

Five Below

Support Lead Full Time

South Portland, ME · On-site

$17.50/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Hourly Position Starting At: $17.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent ...

Five Below

Support Lead Part Time

South Portland, ME · On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Hourly Position Starting At: $16.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent ...

Five Below

Part-Time Support Lead

Biddeford, ME · On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Hourly Position Starting At: $16.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent ...

Ahold Delhaize

Manager I Pharmacy Compliance

Scarborough, ME · On-site

$66 - $77.75/hr

Develops mandated compliance training curriculums such as annual Combat Methamphetamine, Fraud ... Commitment to customer service and working as a partner with peers. * Ability to problem solve and ...

Sun Tan City

Retail Sales Associate

Rochester, NH · On-site

$15 - $17/hr

Provide excellent customer service by ensuring all your clients' needs are met and are treated ... For more information on how to avoid hiring fraud, please visit our webpage for more information.

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All JobsFraud Customer JobsFraud Customer Jobs in Springvale, ME

Fraud Customer information

See Springvale, ME salary details

$9

$17

$25

How much do fraud customer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for fraud customer in Springvale, ME is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What is a fraud customer?

Fraud Customer specialists are professionals who work to detect, investigate, and prevent fraudulent activities involving customers’ accounts or transactions, typically within financial institutions. They monitor suspicious activities, analyze transaction patterns, and communicate with customers to verify legitimate and unauthorized actions. Their role is crucial in safeguarding both the company and its clients from financial losses due to fraud. These specialists often collaborate with law enforcement and use specialized software to identify and mitigate threats. Effective communication, attention to detail, and knowledge of fraud prevention techniques are essential skills for this role.

What are the typical challenges faced by a fraud customer analyst, and how can they be addressed?

Fraud Customer Analysts often face the challenge of quickly identifying suspicious transactions while minimizing disruption to legitimate customers. Balancing accuracy and efficiency under tight timelines can be demanding, especially as fraud tactics continually evolve. Collaborating closely with risk, compliance, and customer service teams helps ensure effective case resolution and customer satisfaction. Staying updated on emerging fraud trends and leveraging advanced analytical tools are key to overcoming these challenges.

What are the key skills and qualifications needed to thrive as a fraud customer service representative, and why are they important?

To thrive as a Fraud Customer Service Representative, you need strong analytical skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with fraud detection software, CRM systems, and secure data handling protocols is typically required. Excellent communication, problem-solving abilities, and resilience under pressure are vital soft skills in this role. These competencies enable accurate identification of fraudulent activity, effective customer support, and protection of both clients and the organization from financial loss.

What is the difference between Fraud Customer vs Fraud Analyst?

AspectFraud CustomerFraud Analyst
Required CredentialsNone specific, often basic financial knowledgeTypically requires certifications like CFE or ACFE, relevant experience
Work EnvironmentCustomer service, call centers, online platformsOffice setting, analyzing data, investigating fraud cases
Employer & IndustryFinancial institutions, e-commerce, telecomBanks, credit card companies, insurance firms

While Fraud Customers are individuals who commit fraud against companies, Fraud Analysts investigate and prevent such fraudulent activities. Fraud Analysts require specialized certifications and work in analytical roles, whereas Fraud Customers are the subjects of fraud detection efforts.

Is working in a fraud customer role a good career?

A fraud customer role involves identifying and preventing fraudulent activity, requiring skills in analysis, attention to detail, and familiarity with fraud detection tools. It can offer stable employment with opportunities for advancement in the financial or security sectors, but job satisfaction depends on individual interests and work environment. Career growth may involve gaining certifications or experience in related areas like cybersecurity or compliance.

What does a fraud customer service representative do?

A fraud customer service representative investigates and resolves cases of fraudulent activity reported by customers, verifying suspicious transactions and preventing financial losses. They use tools like fraud detection software and maintain detailed records to ensure security and compliance. Strong communication skills and knowledge of fraud prevention protocols are essential for this role.

What qualifications do I need to work in fraud customer?

To work as a fraud customer specialist, candidates typically need a high school diploma or equivalent, strong attention to detail, and good communication skills. Experience with customer service, knowledge of fraud detection tools, and familiarity with data analysis are often preferred. Certifications in fraud prevention or related fields can enhance job prospects.

What cities near Springvale, ME are hiring for Fraud Customer jobs?

Cities near Springvale, ME with the most Fraud Customer job openings:

Fraud Customer jobs near you

Relationship Banker

Portland, ME

M&T Bank
Finance and Insurance • 10K+ employees
Learn more about M&T Bankexternal

$20.55 - $34.25/hr

Full-time

Posted 7 days ago

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

Job description

Overview:

Identifies customers' needs through the bank's retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner. Specializes in our branch customer experience through lobby management, servicing and sales interactions for retail and business customers.

Primary Responsibilities:
  • Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)).
  • Complete basic research on customer profiles in order to assess potential ways to add value to clients banking relationship and transition to needs to based discussion on financial goals
  • Identify financial needs of customers and present all appropriate product and service options by working cooperatively with appropriate internal business partners.
  • Proactively reach out to clients to via e-mail or phone to follow up and educate on value added products/services to address needs of clients
  • Onboard new customers through customer outreach (regardless of available channel, and individual who opened account)
  • Establish trust with existing clients through proactive outreach regularly
  • Schedule preset appointments for the following week and hold appointments each week
  • Adequately prepares for scheduled appointment before customer meeting (prepare for sales interactions with pre-call plan)
  • Perform customer servicing interactions.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
  • Responsible for meeting and maintaining registration requirements under the Federal SAFE Act
Scope of Responsibilities:

The position is the focal point in the branch for sales, service and/or referral opportunities in support of overall branch goals and activity requirements.

The position is key driver of customer flow in the branch to support these activities.

The position services existing customers and grows the business through identifying sales opportunities with customers.

The position must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions to assist the branch in managing preventable losses and reduce fraudulent activity.

Education and Experience Required:

High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center, customer service and/or telesales experience

OR

Ahigh school diploma or equivalent (GED) and a minimum of 1 year proven proactive sales experience.

Strong verbal communication and interpersonal skills

Proven ability to demonstrate exceptional customer service

Well-organized individual with time management and prioritization skills

Demonstrated financial services product knowledge

Ability to communicate with tact and diplomacy with internal and external customers

Proficient with internet user-level technology

Education and Experience Preferred:

Associates degree

Notary public license

Bilingual based on branch needs

Physical Requirements:

Ability to stand for long periods of time

Prolonged use of hands and fingers

Ability to lift light to heave objects weighing 5 lbs. to 30lbs

Ability to read fine print

Ability to interact with customers in an open face-to-face work environment

Ability to use fax, telephone system, copier and other communication tools

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationPortland, Maine, United States of America

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