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Fraud Customer Service Jobs in Nevada (NOW HIRING)

Paysign Inc

Fraud Analyst 1

Henderson, NV · On-site

$20/hr

At least 2 years of relevant experience in a customer service or similar role, preferably within card services, financial services, or a fraud/dispute environment. * High School Diploma or GED ...

DSI

Retail Support Specialist

Reno, NV · On-site

$26/hr

... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Sparks, NV · On-site

$26/hr

... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Las Vegas, NV · On-site

$26/hr

... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Sparks, NV · On-site

$26/hr

... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Reno, NV · On-site

$26/hr

... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Reno, NV · On-site

$26/hr

... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Las Vegas, NV · On-site

$26/hr

... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Las Vegas, NV · On-site

$26/hr

... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Sparks, NV · On-site

$26/hr

... in sales and customer service. Our exciting and rewarding work environment offers you the ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

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Fraud Customer Service information

What is the difference between Fraud Customer Service vs Fraud Analyst?

AspectFraud Customer ServiceFraud Analyst
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in finance, criminal justice, or related field; certifications like CFE often preferred
Work EnvironmentCustomer support centers, call centers, online chat platformsOffice settings, data analysis labs, remote work possible
Employer & Industry UsageFinancial institutions, e-commerce companies, telecom providersFinancial services, banking, insurance, e-commerce
Common Search & Comparison IntentUnderstanding customer-facing roles in fraud preventionAnalyzing fraud patterns and investigating cases

Fraud Customer Service focuses on assisting customers with fraud-related issues, verifying identities, and resolving disputes. Fraud Analysts analyze data, identify fraud patterns, and develop prevention strategies. While both roles work in fraud prevention, Fraud Customer Service is more customer-facing, whereas Fraud Analysts are more data-driven and investigative.

How to start working in fraud customer service?

To start working in fraud customer service, candidates typically need strong communication skills, attention to detail, and basic knowledge of fraud prevention practices. Relevant experience in customer service or call centers, along with familiarity with fraud detection tools and certifications such as Certified Fraud Examiner (CFE), can improve job prospects. Entry-level roles often require a high school diploma or equivalent and may involve on-the-job training.

Is working in fraud customer service a good career?

Fraud customer service is a role focused on detecting and resolving fraudulent activity, requiring strong communication and analytical skills. It offers opportunities for career growth in the financial and security sectors, often involving training on fraud detection tools and industry regulations.

What does a fraud customer service representative do?

A fraud customer service representative investigates and resolves cases of fraudulent activity reported by customers, such as unauthorized transactions or account breaches. They analyze account data, communicate with customers, and work with security teams to prevent future fraud, often using specialized software and following company protocols.

What qualifications do I need to work in fraud customer service?

Fraud customer service roles typically require a high school diploma or equivalent, strong communication skills, and experience with customer service or call center environments. Knowledge of fraud detection tools, basic computer skills, and attention to detail are also important; some positions may prefer or require relevant certifications in fraud prevention or security.
Fraud Customer Service jobs near you
Infographic showing various Fraud Customer Service job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Fraud Analyst 1

Henderson, NV • On-site

Paysign Inc
Finance and Insurance • 51 - 200 employees
Learn more about Paysign Incexternal

$20/hr

Full-time

Re-posted 2 days ago

Job description

Description:

As part of Paysign’s Fraud and Disputes department, the Fraud Analyst is responsible for minimizing fraud exposure to our business through analysis of internal and/or external alerts and reports, patterns and trends in fraudulent behavior. Additionally, they may be involved in assisting management in developing and implementing fraud rules and staying updated on emerging fraud trends.

Requirements:

Essential Functions/Expectations

  • Review suspicious transaction activities through scheduled ad-hoc reporting to decision account status
  • Monitor system alerts across card networks (Visa, Mastercard, PULSE, Fiserv, and Starstation) and respond to situations as necessary
  • Identify fraud patterns through transaction analysis
  • Conduct analysis of transaction trends and evaluate emerging fraud trends to support account decisioning
  • Suggest fraud rule updates based on observed trends, and may, on occasion, assist in writing or refining fraud rules
  • Make outbound calls to Cardholders to verify suspicious activity
  • Collaborate with Investigator and Disputes team members (Openers, Closers, and Chargeback Specialists) on reports of suspicious activity

Required Skills/Abilities

  • Regular attendance and schedule flexibility.
  • Strong attention to detail.
  • Excellent written and oral skills.
  • Proficiency in Microsoft Office Suites.
  • Strong Interpersonal/Communication skills.
  • Basic familiarity with card network rules and dispute regulations preferred.
  • Experience with Salesforce or similar case management systems preferred.

Education and Experience:

  • At least 2 years of relevant experience in a customer service or similar role, preferably within card services, financial services, or a fraud/dispute environment.
  • High School Diploma or GED required.

Working Conditions:

  • Work is generally performed within an indoor office environment utilizing standard office equipment.
  • General office environment requiring: frequent sitting; dexterity of hands and fingers to operate a computer keyboard and mouse; walking and standing for long periods of time; and lifting of less than 20 pounds.