Fraud Associate Jobs in Surprise, AZ (NOW HIRING)

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.  

CORE VALUES:  Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus 

ABOUT THE ROLE: 

The Fraud Analyst II is a valued part of a cohesive team focused on protecting the assets of the bank and its customers. Reviewing transactions for possible fraud and suspicious activity. Investigating cases of fraud by interviewing victims and suspects, obtaining, and reviewing evidence, and determining facts from the information. Prepare case summaries and make recommendations on the disposition of cases and prepare SARs as required. The structure of this position requires the ability to work with processes based on varying and unique results and circumstances, not on defined instructions. The individual will be required to exercise sound judgment and to observe the highest degree of confidentiality in the handling of information. This position operates under the guidance of team members with higher authority and the Fraud Manager.  

WHAT YOU’LL BE DOING: 

• Identify and investigate various types of fraud (e.g., check, deposit, ACH, wire, new account, online account takeover, debit card, P2P) and interview involved parties. 
• Escalate recommendations for account actions to senior staff, keep detailed investigation records, and handle callbacks regarding ACH and wire alerts. 
• Work with internal/external departments, law enforcement, and customers; identify activities requiring Suspicious Activity Reports (SAR) and assist in their completion. 
• Develop relationships with internal clients, recommend fraud prevention improvements, and communicate fraud patterns to management. 
• Provide primary and backup coverage for fraud and maintain written procedures. 
• Provide one-on-one training for specialized processes and participate in team meetings.
• Attend mandatory training, stay updated on systems, pursue ongoing education, and maintain knowledge of compliance regulations. 

WHAT YOU SHOULD HAVE: 

• Associate degree or equivalent combination of education and/or 2-5 years related financial industry experience. 
• 2-3 years of previous Fraud or BSA/AML experience. 
• Previous banking or financial services experience. 
• Possesses investigative and research skills using various systems. 
• Attention to detail, as well as excellent analytical skills to identify suspicious and/or fraudulent activity. 

WHAT WE BRING TO THE TABLE: 

• Competitive compensation including base salary, bonus and/or incentive opportunities. 
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings. 
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.  
• Learning and development resources for personal and professional career development, and advancement opportunities. 
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.  
• Support for the communities we live in through paid volunteer time and a company donation match opportunity. 

WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. 

BASE PAY RANGE:

$22 - $30 per hour based on experience.

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. 

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.