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Fraud Associate Jobs in Matthews, NC (NOW HIRING)

Truist

Fraud Specialist I

Charlotte, NC

$16.50 - $22/hr

... 10. Associate Degree 11. Experience in investigation, law enforcement, or lending role 12. Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record ...

Truist

Fraud Specialist I

Charlotte, NC · On-site

$16.50 - $22/hr

... 10. Associate Degree 11. Experience in investigation, law enforcement, or lending role 12. Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record ...

Truist

Fraud Specialist I

Charlotte, NC · On-site

$16.50 - $22/hr

... 10. Associate Degree 11. Experience in investigation, law enforcement, or lending role 12. Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record ...

Truist

Fraud Specialist II

Charlotte, NC · On-site

$16.50 - $22/hr

... 10. Associate Degree 11. Experience in investigation, law enforcement, or lending role 12. Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record ...

Truist

Fraud Specialist I

Charlotte, NC · On-site

$16.50 - $22/hr

... 10. Associate Degree 11. Experience in investigation, law enforcement, or lending role 12. Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record ...

Truist

Fraud Specialist I

Charlotte, NC

$16.50 - $22/hr

... 10. Associate Degree 11. Experience in investigation, law enforcement, or lending role 12. Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record ...

Truist

Fraud Specialist I

Charlotte, NC · On-site +1

$16.50 - $22/hr

... 10. Associate Degree 11. Experience in investigation, law enforcement, or lending role 12. Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record ...

Truist

Financial Crimes Analyst I

Charlotte, NC · On-site

... 10. Associate Degree 11. Experience in investigation, law enforcement, or lending role 12. Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record ...

Truist

Financial Crimes Analyst I-6

Charlotte, NC

... 10. Associate Degree 11. Experience in investigation, law enforcement, or lending role 12. Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record ...

Hibbett Retail, Inc.

Sales Associate

Rock Hill, SC

$9 - $11.25/hr

... fraud risk. SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities for this role. QUALIFICATIONS * 0-2 years of customer service experience. * Excellent interpersonal and ...

Hibbett Retail, Inc.

Sales Associate

Gastonia, NC · On-site

$9 - $11.25/hr

... fraud risk. SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities for this role. QUALIFICATIONS * 0-2 years of customer service experience. * Excellent interpersonal and ...

Hibbett Retail, Inc.

Sales Associate

Charlotte, NC · On-site

$9 - $11.25/hr

... fraud risk. SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities for this role. QUALIFICATIONS * 0-2 years of customer service experience. * Excellent interpersonal and ...

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Fraud Associate information

See Matthews, NC salary details

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How much do fraud associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for fraud associate in Matthews, NC is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.08 per hour, depending on experience, location, and employer.

What does a fraud associate do?

A Fraud Associate is responsible for detecting, investigating, and preventing fraudulent activities within an organization, typically in the financial or retail sectors. They monitor transactions, analyze data for suspicious patterns, and work closely with other departments to resolve potential fraud cases. Additionally, Fraud Associates may communicate with customers to verify account activity and assist law enforcement with investigations. Their goal is to minimize financial losses and protect the company and its clients from fraud.

What are the key skills and qualifications needed to thrive as a fraud associate, and why are they important?

To thrive as a Fraud Associate, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field. Familiarity with fraud detection software, data analysis tools, and relevant certifications such as CFE (Certified Fraud Examiner) are often required. Excellent communication, critical thinking, and problem-solving abilities help you effectively investigate suspicious activity and work with cross-functional teams. These skills are vital to accurately identify and mitigate fraudulent activities, protecting the organization and its clients from financial loss.

What are some typical challenges a fraud associate faces when investigating suspicious transactions?

Fraud Associates often encounter challenges such as distinguishing between genuine customer behavior and fraudulent activity, especially when dealing with sophisticated scams. Balancing the need for thorough investigation with the urgency to minimize customer disruption can also be demanding. Additionally, keeping up with evolving fraud tactics and leveraging new detection technologies requires continuous learning and adaptability. Collaboration with other departments, like customer service and IT, is essential to ensure accurate and timely resolution of cases.

Is working in a fraud associate role a good career?

A fraud associate role can be a good career for individuals interested in finance, security, and investigation, as it involves analyzing transactions, identifying suspicious activity, and using tools like fraud detection software. It offers opportunities for skill development, certifications, and advancement into supervisory or specialized positions. The role often provides a stable work environment with potential for growth in the financial and cybersecurity sectors.

What qualifications do I need to work in a fraud associate?

A fraud associate typically needs a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Strong analytical skills, attention to detail, and familiarity with fraud detection tools or software are important, along with good communication skills. Certifications such as Certified Fraud Examiner (CFE) can enhance qualifications, and prior experience in finance or customer service may be beneficial.

What are the most commonly searched types of Fraud jobs in Matthews, NC?

The most popular types of Fraud jobs in Matthews, NC are:

What are popular job titles related to Fraud Associate jobs in Matthews, NC?

For Fraud Associate jobs in Matthews, NC, the most frequently searched job titles are:

What cities near Matthews, NC are hiring for Fraud Associate jobs?

Cities near Matthews, NC with the most Fraud Associate job openings:

Fraud Associate jobs near you
Infographic showing various Fraud Associate job openings in Matthews, NC as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $33,500 per year, or $16.1 per hour.

Anti-Fraud Operations Associate

Sumitomo Mitsui Financial Group, Inc.

Charlotte, NC

Full-time

Posted 18 days ago

Job description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Position Summary

SMBC is seeking a highly motivated Associate Manager, Anti-Fraud Operations to lead day-to-day fraud operations activities while supporting the administration, training, monitoring, and continuous enhancement of the Bank's fraud detection platforms, including Actimize, Mitek, and Risk Analytics solutions. This role will play a critical part in strengthening fraud detection strategies, maintaining governance and operational documentation, and driving continuous improvements to fraud monitoring capabilities.In addition to managing daily operations, this position will be responsible for coaching, training, and developing Fraud Operations team members to ensure consistent execution of fraud detection and investigation activities. The successful candidate will work closely with Fraud Operations, Technology, Data Analytics, Risk Management, Compliance, and Model Risk teams to protect the Bank and its clients from financial crime.

Key Responsibilities

Lead and oversee day-to-day Fraud Operations activities, ensuring timely and effective fraud detection, investigation, and escalation.

Manage, coach, and develop team members through training, performance support, and ongoing knowledge sharing.

Monitor and analyze fraud trends, emerging threats, and operational metrics to identify opportunities for enhanced controls and detection strategies.

Support the administration, tuning, testing, and continuous improvement of fraud detection platforms, including Actimize, Mitek, and Risk Analytics tools.

Partner with Technology, Data Analytics, and Risk teams to implement system enhancements, optimize monitoring rules, and improve fraud detection effectiveness.

Develop and maintain operational procedures, governance documentation, and reporting to support regulatory, audit, and risk management requirements.

Assist in model and strategy reviews, validation activities, and remediation efforts related to fraud detection controls.

Provide management reporting and insights on fraud trends, key performance indicators, and operational effectiveness.

Support regulatory examinations, internal audits, and risk assessments related to Fraud Operations.

Foster a culture of continuous improvement, accountability, and operational excellence.

Qualifications

Bachelor's degree in Business, Finance, Criminal Justice, Risk Management, or a related field.

3-5+ years of experience in fraud operations, fraud risk management, financial crimes, or a related discipline.

4-6 years of experience managing a team of more than 5 employees

Applicant will have experience speaking with customers over the phone

Experience working with fraud detection and case management platforms, including Actimize, Mitek, or similar solutions.

Strong analytical and problem-solving skills with the ability to identify fraud patterns and recommend effective solutions.

Experience developing training materials and coaching operational teams.

Knowledge of fraud risk management practices, regulatory requirements, and control frameworks.

Excellent written and verbal communication skills with the ability to collaborate across multiple stakeholders.

Proficiency in Microsoft Office applications, particularly Excel and PowerPoint

Preferred Qualifications

Experience in banking or financial services.

Familiarity with data analytics, reporting tools, and fraud detection methodologies.

Experience supporting audits, regulatory examinations, or model governance activities.

Experience with NICE Actimize, Mitek Check Fraud solution or other fraud monitoring platforms

Experience with SQL, Power BI, Tableau, or other analytics tools

Knowledge of payment systems, fraud controls, and fraud detection methodologies

Familiarity audit processes, and regulatory environments within the financial services industry

Certifications: CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner)

SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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