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Fraud Associate Jobs in Massachusetts (NOW HIRING)

centralins

Anti-Fraud Manager

Waltham, MA · On-site +1

Senior Claims Law Associate Designation, Certified Insurance Fraud Investigator Designation, and Certified Fraud Examiners Designation. * Familiarity with anti-fraud analytics programs as it relates ...

5 Legal

Health Care Associate

Boston, MA · On-site

... fraud and abuse. Experience reviewing and negotiating commercial agreements is preferred, but not required. Candidates should possess strong academic credentials and have excellent communication and ...

5 Legal

Health Care Associate

Boston, MA

... fraud and abuse. Experience reviewing and negotiating commercial agreements is preferred, but not required. Candidates should possess strong academic credentials and have excellent communication and ...

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Fraud Associate information

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How much do fraud associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for fraud associate in Massachusetts is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.01 per hour, depending on experience, location, and employer.

What does a fraud associate do?

A Fraud Associate is responsible for detecting, investigating, and preventing fraudulent activities within an organization, typically in the financial or retail sectors. They monitor transactions, analyze data for suspicious patterns, and work closely with other departments to resolve potential fraud cases. Additionally, Fraud Associates may communicate with customers to verify account activity and assist law enforcement with investigations. Their goal is to minimize financial losses and protect the company and its clients from fraud.

What are the key skills and qualifications needed to thrive as a fraud associate, and why are they important?

To thrive as a Fraud Associate, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field. Familiarity with fraud detection software, data analysis tools, and relevant certifications such as CFE (Certified Fraud Examiner) are often required. Excellent communication, critical thinking, and problem-solving abilities help you effectively investigate suspicious activity and work with cross-functional teams. These skills are vital to accurately identify and mitigate fraudulent activities, protecting the organization and its clients from financial loss.

What are some typical challenges a fraud associate faces when investigating suspicious transactions?

Fraud Associates often encounter challenges such as distinguishing between genuine customer behavior and fraudulent activity, especially when dealing with sophisticated scams. Balancing the need for thorough investigation with the urgency to minimize customer disruption can also be demanding. Additionally, keeping up with evolving fraud tactics and leveraging new detection technologies requires continuous learning and adaptability. Collaboration with other departments, like customer service and IT, is essential to ensure accurate and timely resolution of cases.

Is working in a fraud associate role a good career?

A fraud associate role can be a good career for individuals interested in finance, security, and investigation, as it involves analyzing transactions, identifying suspicious activity, and using tools like fraud detection software. It offers opportunities for skill development, certifications, and advancement into supervisory or specialized positions. The role often provides a stable work environment with potential for growth in the financial and cybersecurity sectors.

What qualifications do I need to work in a fraud associate?

A fraud associate typically needs a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Strong analytical skills, attention to detail, and familiarity with fraud detection tools or software are important, along with good communication skills. Certifications such as Certified Fraud Examiner (CFE) can enhance qualifications, and prior experience in finance or customer service may be beneficial.

What are the most commonly searched types of Fraud jobs in Massachusetts?

The most popular types of Fraud jobs in Massachusetts are:

What are popular job titles related to Fraud Associate jobs in Massachusetts?

For Fraud Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Fraud Associate jobs in Massachusetts look for?

The top searched job categories for Fraud Associate jobs in Massachusetts are:

Fraud Associate jobs near you
Infographic showing various Fraud Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,931 per year, or $18.7 per hour.

Anti-Fraud Manager

Waltham, MA • On-site, Remote

centralins
See more jobs at centralinsexternal

Full-time

Medical, Retirement

Re-posted 21 days ago

Job description

Location: Van Wert, OH; Dublin, OH; Waltham, MA; Alpharetta, GA; Irving, TX
Work Model: Hybrid or Remote based on location 
Position type: Full time - salary 

We’re a team of employees passionate about delivering best-in-class customer service and innovation in the industry. Integrity, relationships, and excellence are at the heart of everything we do.

Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!

Fraud prevention is at the heart of protecting our customers and our business—and that’s where this role makes an impact. As Anti-Fraud Manager, you’ll lead front-line investigative efforts, tackle complex and high-impact cases, and partner with a wide network of internal teams and external agencies. This is an opportunity to shape strategy, develop talent, and bring modern tools and analytics into real-world fraud detection and deterrence.

 Key Responsibilities of the Role  

  • Supervises the day-to-day investigative activity of SIU field/desk investigations and support activities throughout regions. 
  • Acts as the direct liaison with the various Claims Staff, Departments of Insurance and other regulatory agencies, NICB and other industry investigative representatives.
  • Monitors and evaluates the quality of performance and key results through ongoing audits and review of results of both direct adjuster and advanced cutting edge analytic referrals of both artificial intelligence and machine learning.
  • Reviews and evaluates all available information to assess the appropriateness of referrals for prosecution and/or recovery. 
  • Ensures that all SIU investigation files include a concise and complete summary of the investigation, including the investigators findings regarding the suspected insurance fraud and the basis for their findings and ensure that all investigative cases are thoroughly, promptly, and efficiently investigated and referred to the proper authority within the timeframe as mandated. 
  • Works with all members of the Claims Management, Underwriting and Marketing Teams, Claim Support Staff, Independent Vendors, Defense Counsel, and all other entities as may be required, to ensure effective implementation of fraud detection and deterrent protocols.
  • Assists with the training of Central Mutual Insurance anti-fraud personnel and Claims Staff in fraud detection, prevention, and suspect claim handling measures.  
  • Represents the Company at various industry, state and local organizations which focus on anti-fraud activities.
  • Coordinates investigation of complex suspect claims and assignments as warranted ensuring proper resolution and documentation within case management system.  
  • Collaborates with the SIU Director on all matters of the SIU function to include, but not limited to; investigation, investigative strategy, training and other department matters.
  • Oversees reporting of all suspected fraudulent insurance transactions to the appropriate departments of insurance within the required time frames for their team. 
  • Establishes and maintains relationships with law enforcement, Department of Insurance officials and insurance industry personnel and assist them when required.
  • Selects, trains, and develops new employees
  • Sets expectations with regards to performance
  • Communicates with, motivate and recognize employees
  • Evaluates performance and conducts weekly check-ins and performance reviews
  • Manages staff and other resources appropriately 

Required Qualifications  

  • Bachelor’s Degree in Criminal Justice, Criminology, or Fraud Management and 2 years relevant experience 
  • Or 4 years of relevant SIU investigator/SIU Supervisor experience  


Preferred Qualifications  

  • Licensure & Certification: None required; One or more of the following certifications/designations are desirable: Senior Claims Law Associate Designation, Certified Insurance Fraud Investigator Designation, and Certified Fraud Examiners Designation.
  • Familiarity with anti-fraud analytics programs as it relates to fraud prevention and identification 

 
Knowledge, Skills, and Abilities  

  • SIU Supervisor needs to have significant knowledge and experience in all levels of P&C claim fraud investigation and reporting requirements to the various fraud bureaus.  
  • Advanced practical knowledge of conducting medical and property investigations in the field is necessary
  • Good working knowledge of Word, Excel, and PowerPoint applications
  • Demonstrated ability to build and maintain collaborative relationships with internal and external partners and business areas.
  • Proven management skills
  • Ability to demonstrate monthly productive outcomes from investigations assigned to the SIU team
  • Excellent leadership, team building, communication and strategic thinking skills
  • Ability to prepare and present training sessions
  • Successful track record in facilitating and managing projects and teams
  • Attain and be very proficient at the SIU protocols and procedures that would include SIU compliance to the specific states the company operates in
  • Possess in-depth knowledge of insurance policies and procedures related to SIU investigations
  • As a Team Member at Central Mutual Insurance, you will be part of a growing SIU Team that continues to evolve to be a Best in Class SIU group utilizing state of the art analytic programs. Three keys words guide this unit, Unique, Innovative and Creative
  • Ability to understand Central Insurance’s policies and processes 

Total Rewards

Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees’ financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits

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