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Fraud Analyst Verafin Jobs (NOW HIRING)

United Community Bank

Fraud Agent I

Greenville, SC · On-site

$18 - $24.33/hr

Overview Fraud Agent I is responsible for reviewing Verafin alerts and analyzing potentially suspicious activity across multiple banking channels to determine whether there is confirmed or suspected ...

United Community Bank

Fraud Agent I

Greenville, SC

$14.50 - $19.50/hr

Overview Fraud Agent I is responsible for reviewing Verafin alerts and analyzing potentially suspicious activity across multiple banking channels to determine whether there is confirmed or suspected ...

TEN Credit Union

Fraud Investigator

Nashville, TN · On-site

TEN Credit Union is seeking a detail-oriented, analytical, and member-focused Fraud Investigator to ... Monitor accounts and fraud detection systems, including Verafin and Advanced Fraud Solutions.

United Community Bank

Fraud Agent I

Greenville, SC · On-site

$18/hr

Fraud Agent I is responsible for reviewing Verafin alerts and analyzing potentially suspicious activity across multiple banking channels to determine whether there is confirmed or suspected fraud ...

United Community Bank

Fraud Agent I

Blairsville, GA · On-site

$13.50 - $18.25/hr

Overview Fraud Agent I is responsible for reviewing Verafin alerts and analyzing potentially suspicious activity across multiple banking channels to determine whether there is confirmed or suspected ...

TEN Credit Union

Fraud Investigator

Nashville, TN · On-site

$19 - $24/hr

TEN Credit Union is seeking a detail-oriented, analytical, and member-focused Fraud Investigator to ... Monitor accounts and fraud detection systems, including Verafin and Advanced Fraud Solutions.

United Community Bank

Fraud Agent II

Greenville, SC · On-site

$38K - $57K/yr

Create and assign cases within the Verafin platform to fraud investigators for review and ... Required Skills: * Strong analytical and investigative skills, with the ability to identify ...

United Community Bank

Fraud Agent II

Greenville, SC

$14.50 - $19.50/hr

Create and assign cases within the Verafin platform to fraud investigators for review and ... Required Skills: * Strong analytical and investigative skills, with the ability to identify ...

Partners Bank

Fraud Risk Analyst (Bank) Req

Sanford, ME · On-site

Fraud-Risk Analyst Department: Compliance Department Reports to: Compliance Officer Supervises : N ... Previous experience with Verafin or other similar fraud platforms. * Professional certifications ...

United Community Bank

Fraud Agent II

Greenville, SC

$38K - $93K/yr

Create and assign cases within the Verafin platform to fraud investigators for review and ... Required Skills: * Strong analytical and investigative skills, with the ability to identify ...

Bank First

VP - Fraud Prevention Manager

Beloit, WI · On-site

Analyze fraud data, loss trends, and investigative findings to identify patterns, emerging risks ... Evaluate and optimize fraud detection tools and technologies, including Verafin and other bank ...

Fleetwood Bank

BSA Officer

Fleetwood, PA

The BSA & Fraud Analyst is responsible for ensuring compliance with the Bank Secrecy Act (BSA ... Experience with Verafin is a plus. · Maintain forward looking view of BSA/AML/OFAC and Fraud ...

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Fraud Analyst Verafin information

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How much do fraud analyst verafin jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for fraud analyst verafin in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What does a fraud analyst at Verafin do?

A Fraud Analyst at Verafin is responsible for monitoring and analyzing financial transactions to detect and prevent fraudulent activities. They use Verafin's advanced software tools to identify suspicious patterns, investigate potential fraud cases, and report findings to financial institutions. Additionally, they collaborate with compliance teams and law enforcement as needed to ensure regulatory requirements are met. The role requires strong analytical skills, attention to detail, and a solid understanding of financial crime trends.

How does a fraud analyst at Verafin typically collaborate with other departments to investigate suspicious activity?

Fraud Analysts at Verafin work closely with cross-functional teams, including customer support, engineering, and compliance, to thoroughly investigate and resolve suspicious transactions. They often coordinate with data scientists to analyze complex patterns and may also engage with clients to clarify details or gather additional information. This collaborative environment helps ensure a comprehensive approach to fraud detection and prevention, and provides valuable opportunities to learn from various experts within the organization.

What are the key skills and qualifications needed to thrive as a fraud analyst at Verafin, and why are they important?

To excel as a Fraud Analyst at Verafin, you need strong analytical skills, knowledge of financial crimes, and a background in finance or criminology, often supported by a relevant degree. Familiarity with anti-money laundering (AML) software, data analysis tools, and Verafin’s cloud-based fraud detection platform is typically required. Attention to detail, critical thinking, and effective communication are crucial soft skills for investigating suspicious activity and collaborating with teams. These skills are essential for accurately identifying fraud, minimizing financial risk, and ensuring regulatory compliance for clients.

What is the difference between Fraud Analyst Verafin vs Fraud Investigator?

AspectFraud Analyst VerafinFraud Investigator
CredentialsCertifications like ACFE, CFE, or related fraud detection coursesSimilar certifications, often with additional law enforcement or legal training
Work EnvironmentFinancial institutions, banks, or fintech companies using Verafin softwareLaw enforcement agencies, financial institutions, or private firms investigating fraud cases
Industry UsagePrimarily in banking, finance, and fintech sectorsAcross finance, law enforcement, and corporate security

Both roles focus on detecting and preventing fraud, often requiring similar certifications. Fraud Analysts Verafin typically work within financial institutions using Verafin software to monitor transactions, while Fraud Investigators may work in law enforcement or private sectors, conducting in-depth case investigations. The main difference lies in their scope and environment, but both roles are essential in combating financial crime.

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Fraud Analyst Verafin jobs near you
Infographic showing various Fraud Analyst Verafin job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 89% Full Time, 6% Part Time, and 4% Contract. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.

Fraud Agent I

Greenville, SC • On-site

United Community Bank
Commercial Banking • 11 - 50 employees
Learn more about United Community Bankexternal

$18 - $24.33/hr

Full-time

Re-posted 29 days ago

Job description

Overview
Fraud Agent I is responsible for reviewing Verafin alerts and analyzing potentially suspicious activity across multiple banking channels to determine whether there is confirmed or suspected fraud, ensuring timely and accurate alert dispositioning. Based on this assessment, the role assigns cases to Fraud Investigators for further review and resolution while also investigating routine fraud alerts as needed. The Fraud Agent I takes immediate action to protect customers-who may be victims or suspected of fraud-by initiating preventative measures, supporting real-time fraud mitigation, and escalating concerns as appropriate, all while delivering a positive customer experience. This role applies strong analytical and decision-making skills to assess risk, ensure consistent and compliant handling, support effective case management, and maintain operational efficiency. Additionally, all actions and findings are thoroughly documented and reported, contributing to a high level of customer protection within Fraud Operations.
This position is available in Greenville, SC and Blairsville, GA
What You'll Do
  • Fraud Monitoring & Detection
    • Review and work fraud alerts generated in Verafin, assessing risk and determining appropriate next steps.
    • Create and assign cases within the Verafin platform, ensuring all investigative actions, decisions, and documentation are completed accurately.
    • Review high-risk mobile deposits in Ensenta to validate deposit legitimacy and identify red flags.
    • Review ATM deposits for potential fraud indicators and act in accordance with bank procedures.
    • Conduct Early Warning System (EWS) reviews as part of alert handling or account assessments.
    • Identify suspicious or unusual account activity and escalate complex or high-priority cases to the Fraud Agent Team Lead or Fraud Operations leadership.
  • Customer Interaction
    • Make outbound calls to customers to verify activity, gather information, or inform them of potential account compromise.
    • Handle inbound return calls from customers, branches or the Contact Center, communicating with internal staff regarding previously opened cases involving suspected fraud or high-risk customer concerns.
    • Provide clear, empathetic communication when speaking with customers, impacted by fraud, guiding them through necessary steps and setting expectations.
    • Balance alert resolution with inbound and outbound customer interactions while maintaining service and risk standards
    • Deliver timely updates and next steps to customers as investigations progress or immediate decisions are required.
  • Customer Protection & Account Security
    • Perform immediate protective actions for customers impacted by fraud, including but not limited to:
    • Disabling online banking access
    • Restricting or freezing accounts
    • Placing holds on checks
    • Document all protective measures taken and ensure proper follow-through according to bank policy.
    • Educate customers on security best practices, fraud prevention measures, and tools available through the bank to reduce future risk.
  • Collaboration
    • Work with the Fraud Agent Team Lead to escalate urgent, high-risk, or large dollar fraud events.
    • Partner with internal departments-such as Branch Banking, Online Banking, Card Services, Deposit Operations, and the Contact Center-to gather information, resolve customer concerns, and support investigations.
    • Provide timely communication regarding unusual or suspicious activity observed in alerts.
  • Compliance
    • Ensure all actions taken are compliant with internal policies, regulatory requirements, and industry best practices.
    • Maintain thorough, accurate records of investigations, customer interactions, and account restrictions within Verafin and other internal systems.
  • Performance Expectations
    • Ability to manage a high volume of fraud alerts and customer interactions while maintaining accuracy, attention to detail, and service standards.
    • Timely review, prioritization, and disposition of alerts in accordance with SLAs, including effective queue management to prevent backlog and meet aging thresholds.
    • Strong judgment in assessing risk, applying policies and procedures, and identifying and escalating complex, high-risk, or unusual activity.
    • Effective handling of inbound and outbound customer calls with professionalism, empathy, and clear communication.
    • Accurate and thorough documentation of alert activity, customer interactions, and account actions.
    • Ability to balance alert resolution with real-time customer interaction without compromising quality or efficiency.
    • Adherence to all regulatory requirements and internal procedures.
    • Contribution to a positive team environment through collaboration and communication.
  • Compliance Training: Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
  • Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Requirements For Success
  • High school diploma or equivalent.
  • Minimum of 2 years of experience in banking, financial services, fraud investigations, disputes, risk, customer service, or related field.
  • Equivalent internal experience (e.g., dispute resolution, contact center, or fraud operations) may be considered
  • Required Skills:
    • Strong analytical and investigative skills, with the ability to identify patterns, anomalies, and higher-risk activity.
    • High attention to detail and accuracy in complex alert review and documentation.
    • Excellent communication skills, including handling escalated or sensitive customer interactions.
    • Strong judgment and decision-making skills in moderately complex to complex situations.
    • Ability to prioritize and manage high-risk, time-sensitive alerts effectively.
    • Advanced proficiency with fraud platforms, case management systems, and Microsoft Office applications.
    • Advanced working knowledge of applicable regulations, including:
    • Regulation E
    • NACHA rules
    • Regulation CC
    • Card network rules
    • BSA/AML/OFAC requirements
    • UCC
    • Elder Financial Abuse
  • Preferred Skills:
    • Experience with Verafin, Ensenta, EWS, or similar fraud platforms.
    • Familiarity with ServiceNow or other case management systems.
    • Working knowledge of core banking platforms and systems such as Director, Wires, ACH, Debit Cards, Online Banking, and Research/Returns.
    • Prior experience handling disputes, fraud cases, alerts, or customer account servicing is preferred

Conditions of Employment
  • Must be able to pass a criminal background & credit check
  • This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed.

FLSA Status: Non-Exempt
Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range
USD $18.00 - USD $24.33 /Hr.

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