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Fraud Analyst Representative Jobs in Arizona (NOW HIRING)

Home Depot

Asset Protection Specialist

Tempe, AZ · On-site

$19.25 - $20.50/hr

Identify (external and internal) incidents of theft and fraud. Detains and interviews persons ... Typically procedures for analyzing situations and making conclusions are diverse. Typically ...

Home Depot

Asset Protection Specialist

Mesa, AZ

$19.75 - $21.25/hr

Identify (external and internal) incidents of theft and fraud. Detains and interviews persons ... Typically procedures for analyzing situations and making conclusions are diverse. Typically ...

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Fraud Analyst Representative information

What does a fraud analyst representative do?

A Fraud Analyst Representative is responsible for detecting, investigating, and preventing fraudulent activities within a company, typically in the financial sector. They monitor transactions and accounts for unusual or suspicious behavior, review alerts and reports, and communicate with customers to verify the legitimacy of activities. Their work helps protect both the organization and its clients from financial losses due to fraud. Additionally, they often collaborate with other departments or law enforcement to resolve cases and improve future fraud prevention strategies.

What are the key skills and qualifications needed to thrive as a fraud analyst representative?

To thrive as a Fraud Analyst Representative, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field. Familiarity with fraud detection software, case management systems, and data analysis tools is typically required, along with relevant certifications like Certified Fraud Examiner (CFE) being advantageous. Excellent problem-solving abilities, communication skills, and a high degree of integrity help you stand out in this role. These skills and qualities are crucial for accurately identifying fraudulent activities, minimizing losses, and maintaining customer trust.

What are some common challenges faced by fraud analyst representatives, and how can they effectively address them?

Fraud Analyst Representatives often encounter challenges such as identifying new or sophisticated fraud tactics, managing high case volumes, and making quick yet accurate decisions to minimize risk. Staying updated on emerging fraud trends, leveraging advanced detection tools, and collaborating closely with other departments like IT and customer support can help address these challenges. Additionally, ongoing training and knowledge sharing within the team are crucial for maintaining effectiveness and adapting to evolving threats.

Can you work remotely as a fraud analyst representative?

Many fraud analyst representative positions offer remote work options, especially with the increase in telecommuting. These roles typically require strong analytical skills, familiarity with fraud detection tools, and sometimes specific certifications, and they often allow for flexible schedules depending on the employer.

How much does a fraud analyst representative get paid?

A fraud analyst representative typically earns between $40,000 and $60,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries, often with opportunities for bonuses or commissions.

What cities in Arizona are hiring for Fraud Analyst Representative jobs?

Cities in Arizona with the most Fraud Analyst Representative job openings:

Fraud Analyst Representative jobs near you

Asset Protection/Loss Prevention

Mesa, AZ

Home Depot
Retail • 10K+ employees
Learn more about Home Depotexternal

Full-time

Re-posted 26 days ago

Key responsibilities

  • Identify incidents of theft and fraud, and process individuals involved according to company policies and local laws.

  • Review CCTV footage, audit Electronic Article Surveillance (EAS), and analyze exception reports to detect dishonest activity.

  • Prepare detailed case reports, preserve evidence, and interact with law enforcement, including testifying in court when required.

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,514 frontline employees who took The Breakroom Quiz

Job description

The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
Major Tasks, Responsibilities & Key Accountabilities:
The APS will utilize tools to minimize Company loss, responsibilities including but not limited to:
  • Identify (external and internal) incidents of theft and fraud. Detains and interviews persons apprehended for shoplifting, in accordance with local laws and Company policies governing apprehensions. Minimize risk of injuries during apprehensions.

  • Review CCTV, audit EAS, exception reports and other available Company media to identify associates who may be engaging in dishonest activity on THD property; process individuals who commit theft and fraud.

  • Prepare detailed and accurate case / investigation reports in a timely manner. Preserve relevant evidence, including but not limited to CCTV in all cases / investigations. Monitor criminalprosecutions, appear in court when required, testify and represent the Company in a professional manner.

  • Monitor the store's physical security. Drive execution of store safety programs and validate compliance with company standards and policies. Validate environmental compliance to company standards.

  • Teach, coach, and train associates on proper operational processes as well as store safety compliance standards.

Nature and Scope:
Typically reports to store APM: In stores without APM: Multi - APM & Store Manager
This position has no direct reports.
Typically will have frequent contact outside the workgroup.
Typically procedures for analyzing situations and making conclusions are diverse.
Typically considers several options and past practice when solving problems.
Typically progress or results of work is regularly checked and prior approval is required before changing standard work procedures.
Environmental Job Requirements:
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:

What Home Depot employees say

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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