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Frame Representative Jobs in Virginia (NOW HIRING)

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Frame Representative information

What is a Frame Representative?

A Frame Representative is a professional who specializes in assisting customers with selecting, fitting, and purchasing eyeglass frames in optical shops or clinics. They provide guidance on frame styles, materials, and ensure proper measurements for comfort and functionality. Frame Representatives also educate customers about lens options, frame care, and may handle adjustments or minor repairs. Their role combines customer service with product expertise to help clients find frames that suit their needs and preferences.

How does a Frame Representative typically collaborate with optometrists and other team members in an optical practice?

A Frame Representative works closely with optometrists, optical technicians, and sales associates to ensure patients are matched with eyewear that meets their prescription needs, style preferences, and budget. Collaboration includes discussing patient recommendations with optometrists, managing inventory with the team, and coordinating with frame vendors for the latest styles. Effective communication and teamwork are essential, as the Frame Representative often acts as the liaison between the technical and retail sides of the practice to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a Frame Representative, and why are they important?

To thrive as a Frame Representative, you need strong product knowledge of eyewear frames, sales expertise, and often a background in optometry or retail. Familiarity with inventory management systems, point-of-sale (POS) software, and basic optical measurement tools is typically required. Exceptional interpersonal skills, attention to detail, and effective communication help build rapport with clients and ensure accurate fittings. These competencies are crucial for ensuring customer satisfaction, driving sales, and maintaining a professional reputation in the optical industry.

What is the difference between Frame Representative vs Window Installer?

AspectFrame RepresentativeWindow Installer
Required CredentialsHigh school diploma, on-the-job training, possibly certification in carpentry or constructionHigh school diploma, relevant certifications or licenses often preferred
Work EnvironmentOffice settings, showrooms, or on-site at construction sitesPrimarily on-site at residential or commercial buildings
Industry UsageInvolved in sales, customer service, and product knowledge of window and door framesFocuses on installing windows, doors, and related framing components

While a Frame Representative primarily handles sales, customer consultations, and product knowledge related to framing products, a Window Installer focuses on the physical installation of windows and doors on-site. Both roles require knowledge of construction and building codes, but their daily tasks and responsibilities differ significantly.

Frame Representative jobs near you
Infographic showing various Frame Representative job openings in Virginia as of July 2026, with employment types broken down into 2% As Needed, 72% Full Time, 25% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Part Time Hybrid Client Success Representative- Sports Rehab

Part Time Hybrid Client Success Representative- Sports Rehab

TeamWork Online

Fairfax, VA • On-site

$15/hr

Other

Posted 8 days ago

Job description

Hybrid Client Success Representative

Resurgent Sports Rehab partners with sports facilities, teams, leagues, and individuals to provide immediate care to athletes. We exist to provide accessible, pro-caliber care to athletes of all levels. We are a growing company with 3 locations and are positioned as the community's go-to sports rehab team. We are passionate about delivering consistent results to youth and adult athletes, enabling them to return to sport without surgery, pain medications, or injections. We have a current opportunity for a Part-time Hybrid Client Success Representative (CSR) who will be an important member of our team. The CSR is in charge of client lead conversions, managing schedules, optimizing the client experience, and administrative tasks. This Client Success Rep will coordinate and communicate with our Lead CSR for a smooth transition of client care and task execution.

Ideal candidates take initiative, have a love for working with athletes, enthusiasm about our mission, are detail-oriented, and are team players. Experience with sports rehab personally or professionally is a plus.

Available shift- 20 hours/week:

  • Wednesdays: 1:00-5:00P
  • Thursdays: 8:30A-5:00P
  • Fridays: 7:30A-4:00P
  • One day per week in our Fairfax office, the rest remote
  • Start Date: Monday, August 10th, 2026

Job duties:

  • Convert potential leads into initial evaluations
  • Connect with clients to pre-frame their onsite experience, identify goals, and determine best approach for optimal care
  • Greet patients professionally both in over the phone and in person at our Fairfax office
  • Check out clients and schedule follow up appointments
  • Quickly answer calls, emails, and texts or properly refer questions and issues
  • Optimize provider schedules and patient satisfaction with efficient scheduling
  • Manage client packages and memberships
  • Comfort patients by anticipating anxieties and effectively answering questions
  • Ensure availability of treatment information by retrieving and updating patient records
  • Verify financial records, ensure accuracy of charges, and collect client payments
  • Assist with insurance verification per client request
  • Maintain a quiet and professional office environment
  • Deliver checks to the bank
  • Scan and file documents
  • Run errands as needed for the Fairfax office (HQ)

Job qualifications:

  • Communication skills to converse clearly over the telephone and video kiosk
  • Sales skills to optimize client lead conversion
  • Organization and time management to manage a variety of tasks effectively
  • Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
  • Technological skills, such as using word processing and spreadsheet programs to track data
  • Interpersonal skills to interact positively with patients and staff

Pay: Starting at $15/ hour

Application requirement: Please submit a cover letter to include your relevant qualifications and why you are applying to Resurgent. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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