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Frame Representative Jobs in Ohio (NOW HIRING)

AptivaCorp

Customer Service Representative

Mason, OH · On-site

$14/hr

Job Title/ - Customer Service Rep - incoming / outgoing calls, email and text communication, follow through, data entry, frame ordering - manufacturing optical lab. not retail calls. Start date:

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Frame Representative information

What is a Frame Representative?

A Frame Representative is a professional who specializes in assisting customers with selecting, fitting, and purchasing eyeglass frames in optical shops or clinics. They provide guidance on frame styles, materials, and ensure proper measurements for comfort and functionality. Frame Representatives also educate customers about lens options, frame care, and may handle adjustments or minor repairs. Their role combines customer service with product expertise to help clients find frames that suit their needs and preferences.

How does a Frame Representative typically collaborate with optometrists and other team members in an optical practice?

A Frame Representative works closely with optometrists, optical technicians, and sales associates to ensure patients are matched with eyewear that meets their prescription needs, style preferences, and budget. Collaboration includes discussing patient recommendations with optometrists, managing inventory with the team, and coordinating with frame vendors for the latest styles. Effective communication and teamwork are essential, as the Frame Representative often acts as the liaison between the technical and retail sides of the practice to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a Frame Representative, and why are they important?

To thrive as a Frame Representative, you need strong product knowledge of eyewear frames, sales expertise, and often a background in optometry or retail. Familiarity with inventory management systems, point-of-sale (POS) software, and basic optical measurement tools is typically required. Exceptional interpersonal skills, attention to detail, and effective communication help build rapport with clients and ensure accurate fittings. These competencies are crucial for ensuring customer satisfaction, driving sales, and maintaining a professional reputation in the optical industry.

What is the difference between Frame Representative vs Window Installer?

AspectFrame RepresentativeWindow Installer
Required CredentialsHigh school diploma, on-the-job training, possibly certification in carpentry or constructionHigh school diploma, relevant certifications or licenses often preferred
Work EnvironmentOffice settings, showrooms, or on-site at construction sitesPrimarily on-site at residential or commercial buildings
Industry UsageInvolved in sales, customer service, and product knowledge of window and door framesFocuses on installing windows, doors, and related framing components

While a Frame Representative primarily handles sales, customer consultations, and product knowledge related to framing products, a Window Installer focuses on the physical installation of windows and doors on-site. Both roles require knowledge of construction and building codes, but their daily tasks and responsibilities differ significantly.

What cities in Ohio are hiring for Frame Representative jobs? Cities in Ohio with the most Frame Representative job openings:
Frame Representative jobs near you
Infographic showing various Frame Representative job openings in Ohio as of July 2026, with employment types broken down into 2% As Needed, 72% Full Time, 25% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Customer Experience Representative

Customer Experience Representative

Cardinal Services

Maumee, OH • On-site

$18 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Job Description
Cardinal Staffing Services, is hiring a Customer Service Experience Representative for a picture framing company in Maumee, OH. The Customer Service Rep is responsible for various departments within the frame shop, including:
  • Connecting with customer
  • Framing consultations
  • Work with a team to ensure a great experience
Cardinal Staffing Services, is invested in their team members! All temp-to-hire employees are offered competitive compensation ($18 to $19) as well as a benefits package including health insurance (medical, dental, and vision). Generous referral bonuses are available upon hire. Available shifts include: Monday through Friday, 1st shift Overtime available occasionally on Saturdays. This is an full time, onsite position. Responsibilities of the General Laborer:
  • Deliver excellent customer service
  • Identify and communicate recurring customer trends
  • Collaborate with other departments to resolve issues and guarantee the best outcome
  • Maintain dependable attendance
  • Support customer initiatives
Required Qualifications of the General Laborer:
  • Working towards Associate or Bachelor's degree in Education, Business, Communications, or Art
  • Previous experience in Sales, Customer Service, or related role
  • Proficiency with computers (email, web-based systems, CRM tools, standard office equipment)
  • Ability to communicate professionally and effectively in verbal and written formats
  • Must manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment
  • Basic understanding of various art mediums
  • Must be able to accurately measure to the 1/16th inch and add fractions

About Cardinal Staffing At Cardinal Staffing, a Surestaff Company, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest. We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us:
  • Access to a wide range of job opportunities
  • Competitive pay
  • Health and Wellness Programs (including EAP)
  • Medical benefits including medical, vision, dental, and prescriptions
  • Electronic weekly pay
  • Employee Advocacy & Personalized Job Support
Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Cardinal Staffing is an equal opportunity employer. Notice Regarding the Use of Artificial Intelligence in Employment Decisions
In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our em+ployment processes. This may include recruitment, screening, hiring, promotion, or other employment-related evaluations.
AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision-making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let's get started today! #IND1
Meet Your Recruiter
Amy Sheetz
Cardinal Staffing Services logo

About Cardinal Staffing Services

Sourced by ZipRecruiter

Cardinal Services, Inc. was founded in Port Clinton, Ohio in 1994. Since that time, we have grown and expanded into 5 states with 11 offices, delivering custom staffing and recruiting solutions to diverse markets. With over 25 years in the industry, Cardinal Staffing Services is recognized as a leader in the staffing and temp agency business. Clients come back to us again and again because we deliver high-quality people every time. Our commitment to making exceptional matches has helped our clients expand their businesses, helped our candidates build meaningful careers, and has made our communities stronger. Our team leverages technology, advanced recruiting tools and good, old-fashioned recruiting tactics to connect people and businesses. As the link between employer and employee, it is our mission to provide the best environment for making these connections.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Maumee, OH, US

Year founded

1994

Social media

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