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Frame Representative Jobs in Alabama (NOW HIRING)

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Frame Representative information

What is a Frame Representative?

A Frame Representative is a professional who specializes in assisting customers with selecting, fitting, and purchasing eyeglass frames in optical shops or clinics. They provide guidance on frame styles, materials, and ensure proper measurements for comfort and functionality. Frame Representatives also educate customers about lens options, frame care, and may handle adjustments or minor repairs. Their role combines customer service with product expertise to help clients find frames that suit their needs and preferences.

How does a Frame Representative typically collaborate with optometrists and other team members in an optical practice?

A Frame Representative works closely with optometrists, optical technicians, and sales associates to ensure patients are matched with eyewear that meets their prescription needs, style preferences, and budget. Collaboration includes discussing patient recommendations with optometrists, managing inventory with the team, and coordinating with frame vendors for the latest styles. Effective communication and teamwork are essential, as the Frame Representative often acts as the liaison between the technical and retail sides of the practice to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a Frame Representative, and why are they important?

To thrive as a Frame Representative, you need strong product knowledge of eyewear frames, sales expertise, and often a background in optometry or retail. Familiarity with inventory management systems, point-of-sale (POS) software, and basic optical measurement tools is typically required. Exceptional interpersonal skills, attention to detail, and effective communication help build rapport with clients and ensure accurate fittings. These competencies are crucial for ensuring customer satisfaction, driving sales, and maintaining a professional reputation in the optical industry.

What is the difference between Frame Representative vs Window Installer?

AspectFrame RepresentativeWindow Installer
Required CredentialsHigh school diploma, on-the-job training, possibly certification in carpentry or constructionHigh school diploma, relevant certifications or licenses often preferred
Work EnvironmentOffice settings, showrooms, or on-site at construction sitesPrimarily on-site at residential or commercial buildings
Industry UsageInvolved in sales, customer service, and product knowledge of window and door framesFocuses on installing windows, doors, and related framing components

While a Frame Representative primarily handles sales, customer consultations, and product knowledge related to framing products, a Window Installer focuses on the physical installation of windows and doors on-site. Both roles require knowledge of construction and building codes, but their daily tasks and responsibilities differ significantly.

What cities in Alabama are hiring for Frame Representative jobs? Cities in Alabama with the most Frame Representative job openings:
Frame Representative jobs near you
Infographic showing various Frame Representative job openings in Alabama as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, 11% Hybrid, and 6% Remote job distribution.
Medicare Products Representative

Medicare Products Representative

VIVA Health

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Viva Health rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

135th of 278 rated insurance

Job description

Medicare Products Representative

Location: Birmingham, AL

**Please note this is a seasonal position from September 1 to March 31.  The work schedule is Wednesdays through Sundays from 11:00 am to 8:00 pm until the end of 2026 and then shifting to Monday through Friday from 11:00 am to 8:00 pm on the first day of 2027 until the end of March.    

Job Summary:

The Medicare Products Representative will support the Medicare Sales team with sales and retention efforts. This position will assist the team in reaching departmental sales goals by screening prospective members and setting in-home, group, and phone appointments. This individual will participate in retention and quality campaigns to educate and retain current members.

The Medicare Products Representative performs all job functions within the framework of Centers for Medicare and Medicaid Services (CMS) marketing guidelines.

Why VIVA HEALTH?

VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.

VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare.

Benefits

  • Comprehensive Health, Vision, and Dental Coverage
  • 401(k) Savings Plan with company match and immediate vesting
  • Paid Time Off (PTO)
  • 9 Paid Holidays annually plus a Floating Holiday to use as you choose
  • Tuition Assistance
  • Flexible Spending Accounts
  • Healthcare Reimbursement Account
  • Paid Parental Leave
  • Community Service Time Off
  • Life Insurance and Disability Coverage
  • Employee Wellness Program
  • Training and Development Programs to develop new skills and reach career goals
  • Employee Assistance Program

See more about the benefits of working at Viva Health - https://www.vivahealth.com/careers/benefits

Key Responsibilities

  • Develop sales leads by contacting Medicare-eligible individuals via inbound and outbound (due to Business Response Card response) phone calls to explain the plan benefits and screen for eligibility.
  • Qualify leads with regard to eligibility and current insurance situation.
  • Assist prospects in gaining and maintaining eligibility for Extra Help and Low Income Subsidies.
  • Input records of appointments and contact information into the Medicare Sales Department’s CRM software.
  • Support various departments at VIVA HEALTH including but not limited to Sales and Marketing, Provider Services, Quality Improvement, Medicare Enrollment, and Medicare Member Services through sales, retention, and quality campaigns.
  • Maintain strict adherence to all Company and CMS regulations concerning the sales and solicitation process.
  • Maintain knowledge of VIVA MEDICARE products to service customer needs appropriately.

REQUIRED:

  • Bachelor's Degree or equivalent experience
  • 1 year of experience in Public Relations/Service, Marketing, or Health Insurance
  • Excellent oral communication and presentation skills
  • Ability to work in a fast paced, high-energy environment with minimal supervision
  • Enthusiasm and patience to educate Medicare beneficiaries with clear and accurate information.
  • Ability to learn, self-educate, and maintain a thorough knowledge of VIVA MEDICARE products, Medicare marketing requirements, CMS, and the Alabama Medicaid System
  • Excellent organizational and time management skills to ensure projects and goals are accomplished, correct information is provided to Medicare-eligible individuals, and proper feedback is consistently supplied to management
  • Possess technical skills sufficient to operate a desktop, CRM software, and other web/computer-based programs
  • Ability to be flexible, adaptable, and work effectively in a variety of settings

What Viva Health employees say

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