Frame Coffee Roasters Jobs (NOW HIRING)

ABOUT US:

Abbotsford Road is a specialty coffee roasting and wholesale distribution company based in Red

Hook, Brooklyn, with a northstar goal of 30 tons roasted and a clear mandate to professionalize and

scale its production operation. The Director of Coffee & Plant Operations is a newly created, hands-

on leadership role responsible for the full operational backbone of the business: the roasting plant

floor, the production team, green coffee sourcing and ordering, inventory accuracy, cash flow tied to

the order-to-cash cycle, packaging efficiency, and warehouse and delivery logistics.

This is an onsite, floor-present leadership role. The right person leads from the plant — working

alongside the Head Roaster and warehouse staff five days a week — while also owning the

systems, data, and vendor relationships that let the operation scale beyond its current capacity

ceiling.

MUST HAVE GREEN BEAN BUYING EXPERIENCE TO BE CONSIDERED.

WHAT YOU'LL OWN:

Plant Operations and Production Leadership

• Own day-to-day operations of the Red Hook roasting plant, ensuring safe, consistent, and efficient daily run of the production floor.
• Directly oversee the Head Roaster and the broader production and packing team, setting daily production targets and resolving floor-level constraints in real time.
• Close the gap between theoretical and actual roasting capacity through structured time-study analysis before committing to staffing, shift, or equipment decisions.
• Build and maintain standard operating procedures for roasting, packing, and plant safety, and ensure consistent application across shifts.

Green Coffee Buying and Inventory Management

• Manage the end-to-end green coffee ordering cycle: forecasting need against the 30-ton roasted target, placing and tracking purchase orders, and managing supplier relationships and lead times.
• Own inventory accuracy across green coffee, packaging materials, and finished goods, implementing cycle counts and reconciliation practices that production and finance can both rely on.
• Maintain buffer stock and reorder-point discipline that protects production continuity without overcommitting working capital.

Cash Flow and Financial Oversight of Operations

• Own the operational side of the order-to-cash cycle, including diagnosing and closing the gap between order entry, invoicing, and collections across the Rekki-to-Xero workflow.
• Partner with Finance on cash flow visibility tied to green coffee purchasing, production costs, and accounts receivable, including coordination on payment release processes with affiliated entities.
• Provide regular, accurate reporting on production costs, yield, waste, and inventory valuation to support company-wide financial planning.

Packaging Efficiency

• Identify and implement packaging line efficiencies that reduce cost per unit while maintaining product quality and brand presentation standards.
• Evaluate packaging materials, equipment, and changeover processes, and lead continuous improvement initiatives on the packing floor.

Warehouse Operations, Delivery Logistics and Shipping

• Own warehouse operations end to end, including receiving, storage organization, pick/pack accuracy, and outbound shipping.
• Oversee delivery logistics and routing to ensure on-time, accurate fulfillment for wholesale accounts, partnering closely with Sales and Customer Success on order cutoff policy and delivery commitments.
• Manage relationships with shipping carriers and freight partners, and own service-level performance against cost.

Leadership and Cross-Functional Partnership

• Reduce key-person concentration risk by building documented processes, cross-training, and coverage plans across production, training, and equipment servicing functions.
• Partner with the commercial team to help build a sustainable framework for ancillary revenue streams (training, consulting, equipment servicing) that currently rely on undocumented expertise.
• Bring a structured, metrics-driven operating cadence to the plant — regular reporting, clear ownership, and disciplined follow-through on action items.

WHAT YOU BRING:

• 7+ years of progressive operations leadership experience in food or beverage manufacturing, production, or a comparable plant environment; specialty coffee roasting experience strongly preferred.
• Demonstrated ownership of a P&L-adjacent operating function: inventory, procurement, cash how, or cost of goods, not just production throughput.
• Direct experience managing warehouse operations, shipping, and delivery logistics for a wholesale or B2B distribution model.
• Hands-on production software fluency (e.g., Cropster or comparable roasting/production systems) and comfort working across order and accounting platforms (e.g., Rekki, Xero, or equivalent).
• A track record of building or fixing operational systems — not just operating within them — and diagnosing root-cause workflow issues rather than symptoms.
• Strong people leadership: experience managing production teams directly, with the presence and judgment to lead from the floor five days a week.
• SCA credentials (Roasting, Sensory, or Q Grader) are a plus but not required; what matters most is proven operational and supply chain leadership in a manufacturing environment.

COMPENSATION:

This role is budgeted at $105,000–$125,000 base salary, with final offer based on experience,

credentials, and demonstrated scope of prior responsibility, plus performance-based bonus eligibility.

This position is based full-time, onsite, at the Red Hook, Brooklyn production facility, five days per

week — this is not a hybrid or remote role.