Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Customer Service Representative
Deland, FL · On-site
$17/hr
Banking Customer Service Representative Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Customer Service Representative
Deland, FL · On-site
$17/hr
Banking Customer Service Representative Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...
Foundever information
What is the difference between Foundever vs Customer Service Representative?
| Aspect | Foundever | Customer Service Representative |
|---|---|---|
| Role Focus | Customer support, technical assistance, and client communication | Handling customer inquiries, providing product/service information |
| Work Environment | Call centers, remote or on-site offices | Call centers, retail, or remote settings |
| Required Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Industry Usage | Global customer support providers, including Foundever | Commonly used job title across various industries |
Foundever is a leading customer support provider offering comprehensive support solutions, while a Customer Service Representative is a role within many companies focused on direct customer interaction. Foundever often employs Customer Service Representatives, but the company also provides broader support services. Understanding this distinction helps job seekers identify whether they are applying for a specific role or a position within a larger support organization.
What are some common challenges faced by customer service representatives at Foundever, and how can new hires prepare for them?
Customer service representatives at Foundever often encounter high call volumes, complex customer inquiries, and the need to quickly adapt to changing client requirements. New hires can prepare by developing strong communication and problem-solving skills, as well as learning to manage stress effectively. Foundever provides comprehensive training and ongoing support, so embracing a growth mindset and being open to feedback will help you succeed in this dynamic environment.
What is Foundever and what does the company do?
Foundever is a global customer experience (CX) company that provides customer service, technical support, and other business process outsourcing (BPO) solutions for organizations across various industries. The company works with clients to design, implement, and manage customer service operations through both digital and voice channels. Foundever employs thousands of people worldwide, offering services such as contact center management, customer engagement strategies, and digital transformation support. Their goal is to help businesses improve customer satisfaction and operational efficiency.
What are the key skills and qualifications needed to thrive as a Customer Service Representative at Foundever, and why are they important?
To thrive as a Customer Service Representative at Foundever, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer applications is often required. Outstanding interpersonal skills, patience, and adaptability help you excel when handling diverse customer inquiries and resolving issues. These skills ensure positive customer experiences, efficient issue resolution, and contribute to overall client satisfaction and business success.
What cities are hiring for Foundever jobs? Cities with the most Foundever job openings:
What states have the most Foundever jobs? States with the most job openings for Foundever jobs include:
$17/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 11 days ago
Foundever rating
5.5
Based on 188 frontline employees who took The Breakroom Quiz
43rd of 71 rated call and contact centers
Job description
Banking Customer Service Representative
Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office.
Job Overview
As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
What We're Looking For
Key Skills
About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office.
Job Overview
As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
- Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
- Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
- Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
- Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
- Location: Must reside in Fort Smith, AR, or within commuting distance
- Age Requirement: Must be at least 18 years old
- Education: High school diploma or GED equivalent is required
- Experience: Preferred 6 months to 1 year of relevant work experience
- Availability: Must have flexible availability during operating hours
- Customer Service Skills: A professional attitude and aptitude for customer service are essential
Key Skills
- Tech-Savvy: Proficient in navigating system tools to search for information and answers
- Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
- Reliability: Dependable and responsible, with a strong commitment to your role
- Critical Thinking: Capable of assessing situations and developing empathetic solutions
- Service Orientation: A personal drive to serve others with compassion and professionalism
- Organizational Skills: Strong organizational abilities to manage tasks effectively
- Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
What Foundever employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Foundever
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
10,000+ Employees
Headquarters location
Miami, FL, US
Year founded
1994