Fortitude Systems Jobs in Raleigh, NC (NOW HIRING)

Are you a people person who enjoys helping customers, building relationships, and working in a fast-paced environment? We’re looking for a motivated and dependable Sales Specialist to join our team! This role combines customer service, counter sales, cashier responsibilities, and customer outreach in a dynamic retail and yard environment.

If you thrive on teamwork, enjoy learning products, and take pride in delivering excellent service, we want to hear from you.

$19.00 – $21.00 per hour, depending on experience, qualifications, and skills.

Special consideration may be given up to $24.00 per hour for candidates who possess one or more of the following:

• Bilingual Spanish language skills
• Building materials, landscape supply, nursery, or contractor sales experience
• Forklift certification or equipment operation experience
• NetSuite or ERP system experience
• Demonstrated success in sales, customer relationship management, or account development
• Industry-specific product knowledge relevant to our customer base

• Medical, dental, and vision insurance
• Company-paid life insurance
• Short-term and long-term disability insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Employee discounts
• Career growth and development opportunities

• Greet customers and provide fast, friendly service
• Process customer purchases accurately using POS systems
• Handle cash, credit, and debit transactions
• Answer customer questions and assist with product selection
• Process returns and exchanges
• Maintain accurate cash drawer balances
• Build strong relationships with existing customers
• Conduct outreach to current and potential customers
• Assist customers in the yard and warehouse areas as needed
• Maintain a clean, organized, and safe work environment
• Utilize NetSuite and other computer systems for sales support
• Follow company safety, security, and cash handling procedures
• Support team operations and perform additional duties as assigned

• High school diploma or equivalent
• 1+ year of cashier, retail, customer service, or counter sales experience preferred
• Strong communication and interpersonal skills
• Friendly, energetic, and customer-focused attitude
• Basic math and computer skills
• Familiarity with POS systems and inventory procedures
• Ability to learn product knowledge quickly
• Spanish bilingual skills strongly preferred
• Forklift or equipment experience is a plus
• Must be 18 years or older

• Frequent standing, walking, talking, and interacting with customers
• Some desk/computer work required
• Must be able to lift up to 15 pounds
• Work is performed both indoors and outdoors, including store, yard, and warehouse environments

• Full-time position
• Standard 40-hour workweek
• Saturday availability and occasional overtime may be required based on business needs
• Seasonal schedule fluctuations may occur depending on workload and business demands

We operate with:
Fun • Optimism • Respect • Teamwork • Integrity • Trust • Unity • Drive • Empowerment

• Supportive team environment
• Opportunities for growth and advancement
• Hands-on training and development
• Customer-focused and team-oriented culture

If you are a motivated customer service professional looking for a rewarding opportunity with a growing company, we encourage you to apply today!