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Former General Manager Jobs in Riverside, CA (NOW HIRING)

Kia America

National Manager, CRM & CX Data

Irvine, CA · On-site

$125K/yr

Status Exempt General Summary The National Manager of CRM and CX Data will identify the latest ... former owners, and conquest customers. Review monthly results and tailor strategy to improve ...

ServiceMaster Restore

Restoration Laborer

Ontario, CA

$18/hr

Ability to progress to a certified technician or project manager with time and experience * $18 to ... Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers.

Kia America

National Manager, CRM & CX Data

Irvine, CA · On-site +1

$125K/yr

Status Exempt General Summary The National Manager of CRM and CX Data will identify the latest ... former owners, and conquest customers. Review monthly results and tailor strategy to improve ...

DataBank

Data Center Manager (Irvine, CA)

Irvine, CA · On-site

$179K/yr

DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas ... Rather, they are intended only to describe the general nature of the job. Responsibilities * Manage ...

Morgan & Morgan, P.A.

Trial Attorney

Irvine, CA

This past October, we proudly hired Geico Insurance's former Head of Auto Marketing to serve as our ... Ideally 3+ years of general liability / MVA experience * Ability to manage high volume of ...

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All JobsFormer General Manager JobsFormer General Manager Jobs in Riverside, CA

Former General Manager information

See Riverside, CA salary details

$31.3K

$67.8K

$114.8K

How much do former general manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for former general manager in Riverside, CA is $67,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $77,200.00 per year, depending on experience, location, and employer.

What common challenges might a former General Manager face when transitioning to a new leadership role in a different organization?

A former General Manager may encounter challenges such as adapting to a new organizational culture, understanding different operational processes, and building trust with a new team. Navigating established relationships and management styles that differ from previous experiences can also require flexibility and strong communication skills. Additionally, aligning personal leadership strategies with the new company's goals and values is essential for a successful transition and long-term impact.

What is the difference between Former General Manager vs Operations Manager?

AspectFormer General ManagerOperations Manager
CredentialsTypically requires a bachelor's degree, often with management experienceUsually requires a bachelor's degree in business or related field, with some roles preferring certifications
Work EnvironmentOversees entire organization or multiple departments, strategic focusFocuses on daily operations, process management within a specific department
Employer & Industry UsageCommon in various industries, especially in hospitality, retail, manufacturingWidely used across industries for operational oversight

While a Former General Manager held a top leadership role overseeing overall business functions, an Operations Manager concentrates on managing daily operations within specific departments. The former role is more strategic and broad, whereas the latter is more focused on process efficiency and team management.

What does a Former General Manager do?

A Former General Manager is someone who previously held the role of overseeing and managing the operations of a business, department, or organization. They were responsible for setting goals, managing staff, allocating resources, and ensuring overall success during their tenure. After leaving the position, a former general manager may move on to other leadership roles, consulting, or retirement, often leveraging their extensive experience in business management. Their insights can be valuable for mentoring, advisory roles, or industry analysis.

What are the key skills and qualifications needed to thrive as a General Manager, and why are they important?

To thrive as a General Manager, you need strong leadership, strategic planning, financial acumen, and broad business management experience, often supported by a bachelor’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, financial software, and industry-specific tools is typically required. Exceptional communication, decision-making, and problem-solving abilities help distinguish top performers in this role. These skills ensure effective team leadership, operational efficiency, and successful achievement of organizational goals.
What are popular job titles related to Former General Manager jobs in Riverside, CA? For Former General Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Former General Manager jobs in Riverside, CA look for? The top searched job categories for Former General Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Former General Manager jobs? Cities near Riverside, CA with the most Former General Manager job openings:
Former General Manager jobs near you
Infographic showing various Former General Manager job openings in Riverside, CA as of June 2026, with employment types broken down into 1% Locum Tenens, 95% Full Time, 1% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,839 per year, or $32.6 per hour.

National Manager, CRM & CX Data

Kia America

Irvine, CA • On-site

$125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

At Kia, we're creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.
Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and paid time off. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.
Status
Exempt
General Summary
The National Manager of CRM and CX Data will identify the latest trends both within and outside of the automotive industry to effectively meet customer expectations. This position will have high visibility and the opportunity to work across many business units representing the customer journey. Core responsibilities include but are not limited to developing a strategic view of the customer journey and identifying ways to enhance the experience a customer has with the Kia brand. The role would also include the management of a cross-functional team to enhance and integrate back-end systems pertaining to the customer database.
Essential Duties and Responsibilities
Priority One - 25% of Time
  • Create a CRM strategy on Kia's acquisition, engagement and retention strategies, leveraging an integrated CX database which includes web behavior, marketing, sales, service, call center and connected car data. Supervise CRM operations and creation of an efficient and evolving customer lifecycle campaign program (online & offline) across prospecting, onboarding, retention and loyalty. Develop an omni channel strategy across all the customer touch points to seamlessly connect CX channels over the entire CX journey.

Priority Two - 25% of Time
  • Lead the strategic development of innovative programs and partnerships supporting product launch and sustainment, with a focus on expanding market reach, accelerating lead generation, and strengthening customer loyalty. Oversee management of CRM leads to improve conversions to showroom visits and sales from handraisers, owners, former owners, and conquest customers. Review monthly results and tailor strategy to improve performance.

Priority Three - 20% of Time
  • Develop strategy for CX data utilization, leveraging the Customer Data Master (CDM) integrated database and Salesforce Customer Data Platform (CDP) to advance campaign personalization, predictive analytics, and targeted experiences that strengthen brand loyalty and conversion performance.

Priority Four - 10% of Time
  • Work cross-functionally with several departments, vendor partners, and Kia HQ to drive execution of personalized CRM strategy. Manage performance of vendor partners and influence/align internal stakeholders.

Priority Five - 10% of Time
  • Develop channel strategy roadmap, annual business plan, investment/spend oversight, and ongoing executive reporting. Collaborate with National Manager of Digital Customer Experience to ensure cohesive department efforts and effective resource management.

Priority Six - 10% of Time
  • Lead team growth, development, and performance.

This list of essential responsibilities and duties is not exhaustive and may be supplemented and changed as necessary by management.
Qualifications/Education
Education
  • Bachelor's degree or equivalent experience required.
  • Master's Degree preferred

Job Requirement
  • 6-8 years in marketing strategy, CRM, customer experience, CX data, project management and/or business operations in Automotive and similar industries
  • 5-7 years leading cross-functional teams across multiple business units.
  • 3-5 years managing direct reports.
  • 3-5 years Salesforce platform experience in CRM design/execution leveraging CX data
  • Experience with comprehensive customer database platform oversight preferred.
  • Excellent knowledge of industry CRM, CX and CX data benchmarks
  • Ability to develop and implement departmental goals, objectives, metrics and procedures to achieve results.
  • Demonstrated success in a fast-paced environment.
  • Proactive and entrepreneurial leadership style
  • Proven experience in developing consensus with internal and external stakeholders with business acumen and effective communication.

Other Requirements
  • Physical Requirements: frequent sitting, hearing, talking, and use of vision.
  • 5-10% domestic and/or international travel.
  • Job demands may include reading documents, detailed work, confidentiality, problem solving, language, reasoning skills, oral communication, written communication, customer contact, ability to effectively present information in one-on-one and small group situations to customers, vendors, and other employees, multiple concurrent tasks, ability to work with frequent interruptions, etc.
  • Must be able to maintain focus and attention to detail in a fast-paced environment.
  • Ability to analyze information and make sound decisions under time constraints.
  • Problem-solving skills and the ability to work independently
  • Must be able to respond to challenges with poise and agility.
  • Ability to handle competing priorities effectively and with composure.
  • Other duties as assigned.

Specialized Skills and Knowledge Required
  • Demonstrated skills in collaboration, strategic thinking, and analytics,
  • Excellent written and verbal communication, interpersonal, and presentation skills.
  • Effective organizational skills including attention to detail, planning, and managing multiple priorities.
  • Strong strategic planning and leadership development skills
  • Strong agency/vendor management skills
  • Strong PC and Microsoft Office 365 skills
  • Strong skills and experience in Salesforce platform or comparable CRM platforms
  • Strong budget planning and management skills
  • Ability to work well under pressure
  • Ability to identify patterns and formulate solutions
  • Strong ability to influence people to accept new ideas
  • Strong analytical and negotiation skills
  • Strong managerial skills and ability to lead a team

Competencies
  • Care for People
  • Chase Excellence Every Day
  • Dare to Push Boundaries
  • Empower People to Act
  • Move Further Together

Pay Range
$135,501 - $195,490
Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.
Equal Employment Opportunities
KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law. KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices. The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.
Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

About Kia America

Sourced by ZipRecruiter

Industry

Motor vehicle manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Irvine, CA, US

Year founded

1994

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