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Forethought Jobs in Illinois (NOW HIRING)

Forethought information

What is the difference between Forethought vs Customer Support Specialist?

AspectForethoughtCustomer Support Specialist
Required CredentialsRelevant certifications in customer service, communication, or technical supportHigh school diploma or equivalent; some roles prefer certifications in customer service
Work EnvironmentRemote or office-based, fast-paced, tech-focusedTypically office or remote, customer-facing, support-oriented
Employer & Industry UsageUsed in tech companies, SaaS, and customer support platformsCommon across retail, tech, and service industries
Search & Comparison IntentUnderstanding roles similar to customer support or technical supportLooking for customer support roles or career info

Forethought and Customer Support Specialist roles both focus on assisting customers, often requiring similar communication skills and certifications. Forethought may emphasize technical support in SaaS environments, while Customer Support Specialists work across various industries. Both roles are vital for customer satisfaction and retention, with overlapping skills but differing in industry focus and specific responsibilities.

What job categories do people searching Forethought jobs in Illinois look for?

The top searched job categories for Forethought jobs in Illinois are:

What cities in Illinois are hiring for Forethought jobs?

Cities in Illinois with the most Forethought job openings:

Infographic showing various Forethought job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Maintenance Supervisor

THE VISUAL PAK COMPANIES

Waukegan, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Join the PAK

The Visual Pak Companies are aligned with many of the largest consumer product companies in the household, personal care, automotive and food product industries.

30 years of consistent growth with no end in sight is a testament to our best-in-class workforce as the foundation for our collective success. The Visual Pak is looking for innovative and dedicated achievers who are encouraged to keep a healthy work/life balance to join our team.

Maintenance Supervisor

The Maintenance Supervisor coordinates and supervises general maintenance employees who provide upkeep of industrial blending and filling specific equipment and, such as conveyor systems, labelers, box erectors, glue systems and palletizer machinery. Oversees all installation, dismantle, repair, reassemble, r and machinery movement.

Direct Reports

Varies, usually between 5 – 10.

Position Responsibilities-Tasks-Deliverables

  • Oversee day to day operations of the Maintenance department tasks & employees, including training and performance metrics.
  • Supervises and coordinates worker’s activities including machinery up, install, repair, electrical, electronic, hydraulic, and pneumatic maintenance and fabricating metal parts and tools.
  • Using acquired knowledge and practice for observing machinery, provides guidance to malfunction diagnosis and repair options.
  • Ensures equipment reliability to maximize production line productivity.
  • Implements process enhancements to improve changeover efficiency.
  • Prioritizes work requests for the team.
  • Communicates and collaborates cross-functionally.
  • Always maintain a clean and safe work environment.

Key Performance Indicators (KPIs)

  • Meets service levels consistently; preferable to exceed expectations.
  • Communicates timely and to the appropriate personnel with regards to any information about meeting work assignments as directed or as inferred to be successful.
  • Uses materials, tools, and resources safely, appropriately and with value considerations, and conducts work activities in a safe manner with forethought to best actions rooted in safety for oneself and others.
  • Effectively mentors, coaches, counsels Setup technicians and Maintenance Mechanics to improve abilities and service level within the department.
  • Enact one efficiency improvement.
  • Effectively mentors, coaches, counsels Setup technicians and Maintenance mechanics to improve abilities and service level within the department.
  • Enact one efficiency improvement.

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life & AD&D Insurance
  • 401(k)
  • 401(k) match
  • Pet Insurance
  • Paid time-off
  • Paid holidays
  • Tuition reimbursement
  • Flexible Spending Account
  • Dependent Care Subsidy
  • Childcare Resources
  • Commuter Benefits
  • Employee Assistance Program
  • Disability Insurance
  • Employee Discounts 

Knowledge-Skills-Abilities

Education:

  • Technical Degree in mechanics or equivalent work experience specific to industrial equipment.

Experience (years and topics): 

  • Must have 5 - 7 years of combined experience as an Industrial Maintenance Mechanic or Mechanic Maintenance Coordinator, Blending and Filling experience highly preferred.
    • Progressive leadership experience providing effective mentorship and coaching to motivate employees and promote positive team building.
    • Mechanical Skills including: Pneumatics, Hydraulics, Pumps, Bearings, Chains and Belting, Conveying Systems, Valves and Mechanical Troubleshooting.
    • Electrical Skills including: Basic Electricity, Volt Meter and Amp Probe, AC/DC Motors and Control Systems, Basic Schematic Reading, Basic PLC Knowledge and Electrical Troubleshooting.
    • Machine Shop Skills including: Welding, Fabrication and excellent abilities with all standard maintenance tools and shop equipment
    • Machine Experience including: MRM/Elgin, Cozzoli, Kapsall, Oden, and Kalish liquid fillers, Resina, and Kapsall automatic cappers
  • Self -directed initiative to achieve results, think creatively, work efficiently and competently.
  • Strong mathematical abilities.
  • Exceptional attention to detail in communication, data integrity, timeliness, and accuracy.
  • Ability to address conflict and resolve well.
  • Demonstrates and promotes personal accountability amongst team members.

Technology/Software:

  • Proficient in Microsoft Suite applications
  • Skills using Maintenance tracking software that include, but not limited to preventative maintenance, parts inventory and service history.  Maintenance Pro currently used at each facility location.

Communication:       

  • Ability to give and receive constructive feedback.
  • Can present information that is understood by to others without a mechanical competency.
  • Knows how to respond professionally to concerns and criticisms so as to strengthen trust and relationships.
  • Proficiency to prepare written messages, reports, and presentations to productively share intended information to a diverse audience.
  • Practices active listening.

Physical Capabilities

Strength:

  • Ability to lift up to 50 pounds.

Movement:

  • Regularly stands; walks; sits; uses hands to type, grasp/handle, or reach with hands and arms. May need to stoop, kneel or crouch.

Hearing:

  • Reasonable capacity so as to accept and provide work direction or training in a loud, busy environment.

Vision:

  • Utilizes close vision, distance vision, peripheral vision and depth perception.

MISCELLANEOUS

Travel: N/A

Vehicle (own): N/A

Tools (own):  May be required to use own tools

Technology (own): None

Visual Pak Companies is an Equal Opportunity Employer. Visual Pak does not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs.


Visual Pak logo

About Visual Pak

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Waukegan, IL, US

Year founded

1982