Consultant
Atlanta, GA · On-site
This role provides technical leadership, portfolio oversight, strategic forethought, and coordination with multiple public safety agencies, ensuring the stability, compliance, and modernization of ...
Quick apply
Consultant
Atlanta, GA · On-site
This role provides technical leadership, portfolio oversight, strategic forethought, and coordination with multiple public safety agencies, ensuring the stability, compliance, and modernization of ...
Assistant Project Manager - Water Resources - Tallahassee, FL
Buford, GA · On-site
Medical
Dental
Vision
Retirement
PTO
Manage the material tracking log by utilizing experience and forethought to ensure buyout, submittals, shop drawings and samples have been awarded, scheduled and available to support the Office and ...
Quick apply
Assistant Project Manager - Water Resources - Tallahassee, FL
Buford, GA · On-site
Medical
Dental
Vision
Retirement
PTO
Manage the material tracking log by utilizing experience and forethought to ensure buyout, submittals, shop drawings and samples have been awarded, scheduled and available to support the Office and ...
Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals. * Interpersonal Intelligence - Understands self and others' emotions and is able ...
Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals. * Interpersonal Intelligence - Understands self and others' emotions and is able ...
Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals. * Interpersonal Intelligence - Understands self and others' emotions and is able ...
Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals. * Interpersonal Intelligence - Understands self and others' emotions and is able ...
Forethought information
What is the difference between Forethought vs Customer Support Specialist?
| Aspect | Forethought | Customer Support Specialist |
|---|---|---|
| Required Credentials | Relevant certifications in customer service, communication, or technical support | High school diploma or equivalent; some roles prefer certifications in customer service |
| Work Environment | Remote or office-based, fast-paced, tech-focused | Typically office or remote, customer-facing, support-oriented |
| Employer & Industry Usage | Used in tech companies, SaaS, and customer support platforms | Common across retail, tech, and service industries |
| Search & Comparison Intent | Understanding roles similar to customer support or technical support | Looking for customer support roles or career info |
Forethought and Customer Support Specialist roles both focus on assisting customers, often requiring similar communication skills and certifications. Forethought may emphasize technical support in SaaS environments, while Customer Support Specialists work across various industries. Both roles are vital for customer satisfaction and retention, with overlapping skills but differing in industry focus and specific responsibilities.
Contractor
Re-posted 23 days ago
Job description
Job ID: 65407
Public Safety Applications Consultant
Client: City of Atlanta
Duration: 12+ Months
Location: Remote
Summary:
- The PSJ Applications Consultant is a pivotal operational and strategic role that directly supports several mission-essential systems used by Police, Fire, Corrections, the Courts, and other justice partners. These applications underpin day-to-day public safety operations, case management, incident response, and interagency coordination. This role provides technical leadership, portfolio oversight, strategic forethought, and coordination with multiple public safety agencies, ensuring the stability, compliance, and modernization of the systems they rely on.
- The purpose of this Statement of Work (SOW) is to define the objectives and deliverables for the engagement between the City of Atlanta and the selected contractor.
Deliverables
CJIS Transition and documentation to CISO
- Working with Chief Information Security Officer to orient them to protocols procedures and context for ensuring City of Atlanta remains compliant with CJIS. Document an SOP that thoroughly captures people, process, and technology for compliance with all CJIS requirements.
- Serving as Subject Matter Expert in consultation for MFA implementation, MDT upgrades, and device encryption for APD.
JMS Implementation Consultation and Advisement
- Working with the Department of Corrections, AIM, and Procurement to advise and consult on the overlap and implementation of the awarded jail management system. Specifically, advising on necessary integrations (GBI etc.), technical and compliance requirements to ensure a successful RFP process.
Municipal Court Records Management System Advisement
- Advising technically and strategically with the Municipal Court of Atlanta on the history of the existing system and its schema.
- Consulting on technical and infrastructure requirements for a system (post current agreement), to include advisement on the requirements to maintain the Middleware currently being implemented between Fulton and CoA.
Cloud Transition SME for PSJ Applications
- Providing consultative advisement on transition of certain applications in the public safety and justice portfolio to the cloud, including identifying risks and issues, technical requirements and strategic direction.
E911 Move SME for Radio and CAD Environment
- Working closely with the AIM Project Manager, AIM Infrastructure team, and the E911 leadership on determining the optimal path and plan for the radio and CAD infrastructure through the move the city’s E911 center.
Coaching and Advisement to PSJ Application Team
- Serve as point of escalation, advisement, and coaching for technical issues encountered on a day-to-day basis by the BSA and DBA teams supporting PSJ applications.
- Serve as SME and partner for AIM-involved PSJ projects.