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Ford Customer Service Representative Jobs in Michigan

Henry Ford Health

Optical Service Rep

Troy, MI

Company Description Henry Ford Health partners with millions of people on their health journey ... Previous retail, hospitality, or customer service experience required. Preferred Qualifications

Henry Ford Health

Optical Service Rep

Troy, MI

Company Description Henry Ford Health partners with millions of people on their health journey ... Previous retail, hospitality, or customer service experience required. Preferred Qualifications

Henry Ford Health

Optical Service Rep

Royal Oak, MI

Company Description Henry Ford Health partners with millions of people on their health journey ... Previous retail, hospitality, or customer service experience. * Ability to demonstrate effective ...

A1 Services

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service Representative. This position offers the training necessary to establish you in a reputable trade, and ...

KYYBA

Be Seen First

Customer Service Representative

Auburn Hills, MI · On-site

$30 - $31/hr

The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. The CSR interfaces with customers as well as internal and ...

Q5 Connections

Customer Service Representative

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

Customer Service Representative Kalamazoo, MI, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

DuPont

Customer Service Representative

Midland, MI · On-site

$12.50 - $17/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Dupont

Customer Service Representative

Midland, MI · Hybrid

$13.75 - $18.75/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

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Ford Customer Service Representative information

What is the difference between Ford Customer Service Representative vs Ford Sales Associate?

AspectFord Customer Service RepresentativeFord Sales Associate
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; sales experience preferred
Work EnvironmentCall centers, dealership service departmentsDealership showroom, in-person customer interactions
Employer & Industry UsageAutomotive dealerships, service centersAutomotive dealerships, sales departments
Common Search & ComparisonCustomer support roles in automotive industrySales roles in automotive industry

The Ford Customer Service Representative primarily handles customer inquiries, service scheduling, and support over the phone or in person, focusing on customer satisfaction. In contrast, the Ford Sales Associate focuses on selling vehicles, engaging with customers to understand their needs, and closing sales. While both roles work within the automotive industry and at dealerships, their core responsibilities and skill sets differ significantly.

Does Ford hire remote workers?

Ford Customer Service Representatives typically work in a call center or dealership environment, and remote work opportunities are limited. Some roles may offer remote options depending on the position and location, but most customer service roles require on-site presence or hybrid arrangements. Candidates should review specific job postings for remote work availability.

What are entry level positions at Ford Customer Service Representative?

Entry-level positions for Ford Customer Service Representatives typically include roles such as customer service associate or call center agent, which require strong communication skills and basic computer proficiency. These roles often offer on-the-job training and may require a high school diploma or equivalent. Advancement opportunities can lead to more specialized or supervisory positions within the customer service department.
Infographic showing various Ford Customer Service Representative job openings in Michigan as of September 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 100% In-person job distribution.

Clinic Service Representative OncologyHematology

Clinton Township, MI • On-site

Henry Ford Health
Health Care and Social Assistance • 10K+ employees
Learn more about Henry Ford Healthexternal

$15.75 - $21.50/hr

Other

Posted 8 days ago

Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 577 frontline employees who took The Breakroom Quiz

Job description

Clinical Service Representative - Radiation Oncology - Contingent

**Located at 19 & Hayes at Henry Ford Health - Macomb Hospital **

No weekends or Henry Ford Health regconized Holidays.

The Front Office Clinical Service Representative (CSR) plays a vital role in supporting four high-volume clinics: Infusion, Radiation Oncology, Medical Oncology, and Radiation Oncology Clinic. This team handles registration, scheduling, and check-in for over 100 patients daily, ensuring smooth and efficient operations across all departments.

This contingent position is essential to maintaining extended operational hours. It provides coverage for full-time staff who work four 10-hour shifts, allowing continuity of care and administrative support on their scheduled days off.

Join a team committed to service excellence and patient-centered care in a fast-paced, collaborative environment.

** GENERAL SUMMARY:**

Under general supervision the Clinical Service Representative is responsible for the following:

Follows standard operating procedures for all patient registration activities including:

  • Patient reception,

  • Face-to-face check in and check out,

  • Preregistration,

  • Insurance verification,

  • Cash collections,

  • Chart reconciliation

  • Patient discharge.

  • Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.

Qualifications:
Qualifications

** EDUCATION REQUIRED:**

  • High School Diploma or equivalent.

Sills:

  • Required to perform calculations,

  • complete forms,

  • extensively utilize computer information system.

  • Familiarity with clinic environment preferred.

  • Demonstrated ability to work with detailed information.

  • Requires:

  • Interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.

  • Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.

  • Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.

  • Ability to work successfully in a fast-paced environment with frequent interruptions.

  • Ability to work within a team setting and be supportive of team members.

  • Successful completion of yearly competencies.

  • Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer).

  • Ability to work effectively with populations of diverse backgrounds and ages.

  • Dependable and punctual.

  • Strong organizational skills and ability to multi-task.

What Henry Ford Health employees say

Pay

Benefits

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Workplace

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

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