Hotel General Manager
Arlington, OR · On-site
Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United ... Oversee food service and culinary operations for guests and crew to include food quality ...
Hotel General Manager
Arlington, OR · On-site
Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United ... Oversee food service and culinary operations for guests and crew to include food quality ...
Hotel General Manager
Arlington, OR · On-site
Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United ... Oversee food service and culinary operations for guests and crew to include food quality ...
Hotel General Manager
Arlington, OR · On-site
Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United ... Oversee food service and culinary operations for guests and crew to include food quality ...
General Manager
Redmond, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Redmond, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Salem, OR · On-site
$240K - $280K/yr
The General Manager is responsible for the overall planning, organizing, and directing of all services of the district, including staff support to the Board, general administrative functions ...
General Manager
Salem, OR · On-site
$240K - $280K/yr
The General Manager is responsible for the overall planning, organizing, and directing of all services of the district, including staff support to the Board, general administrative functions ...
General Manager
Bend, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Bend, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Klamath Falls, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Klamath Falls, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Madras, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Madras, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
Manages and oversees a team of remote call center agents. * Motivates and supports agents through ... General Functions: * Follows standards for merchandising, stocking, rotating and storing products.
Manages and oversees a team of remote call center agents. * Motivates and supports agents through ... General Functions: * Follows standards for merchandising, stocking, rotating and storing products.
General Manager
Salem, OR · On-site
$240K - $280K/yr
The General Manager is responsible for the overall planning, organizing, and directing of all services of the district, including staff support to the Board, general administrative functions ...
General Manager
Salem, OR · On-site
$240K - $280K/yr
The General Manager is responsible for the overall planning, organizing, and directing of all services of the district, including staff support to the Board, general administrative functions ...
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service ... Additional General Manager Requirements: * High school diploma or equivalent required. Advanced ...
Quick apply
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service ... Additional General Manager Requirements: * High school diploma or equivalent required. Advanced ...
Food Service Manager 2
Salem, OR · On-site
$53K - $69K/yr
Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting. * Experience using automated food inventory, ordering, production, and management systems.
Food Service Manager 2
Salem, OR · On-site
$53K - $69K/yr
Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting. * Experience using automated food inventory, ordering, production, and management systems.
Food Service Manager 2
Salem, OR · On-site
$53K - $69K/yr
Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting. * Experience using automated food inventory, ordering, production, and management systems.
Food Service Manager 2
Salem, OR · On-site
$53K - $69K/yr
Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting. * Experience using automated food inventory, ordering, production, and management systems.
Food Service Manager 2
Salem, OR · On-site
$53K - $69K/yr
Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting. * Experience using automated food inventory, ordering, production, and management systems.
Food Service Manager 2
Salem, OR · On-site
$53K - $69K/yr
Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting. * Experience using automated food inventory, ordering, production, and management systems.
Food Service Manager 2
Salem, OR · On-site
$53K - $69K/yr
Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting. * Experience using automated food inventory, ordering, production, and management systems.
Food Service Manager 2
Salem, OR · On-site
$53K - $69K/yr
Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting. * Experience using automated food inventory, ordering, production, and management systems.
Food Service Manager 2
Salem, OR · On-site
$53K - $69K/yr
Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting. * Experience using automated food inventory, ordering, production, and management systems.
Food Service Manager 2
Salem, OR · On-site
$53K - $69K/yr
Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting. * Experience using automated food inventory, ordering, production, and management systems.
General Manager
Springfield, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Springfield, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Grants Pass, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Grants Pass, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Roseburg, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Roseburg, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Medford, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
General Manager
Medford, OR · On-site
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...
Food Service General Manager information
What does a food service general manager do?
A Food Service General Manager oversees the daily operations of a restaurant, cafeteria, or other food service establishment. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining food safety standards, controlling inventory, and handling budgeting and financial reporting. They are also involved in hiring and training employees, creating schedules, and implementing policies to improve efficiency and profitability. The role requires strong leadership, organizational, and communication skills.
What are the key skills and qualifications needed to thrive as a food service general manager?
To thrive as a Food Service General Manager, you need expertise in operations management, budgeting, staff supervision, and a background in hospitality or restaurant management, often supported by a relevant degree or industry experience. Familiarity with point-of-sale (POS) systems, inventory management software, and food safety certifications such as ServSafe is typically required. Exceptional leadership, problem-solving, and customer service skills distinguish top performers in this role. These abilities ensure smooth restaurant operations, high customer satisfaction, and sustainable business growth in a competitive industry.
What are some common challenges faced by food service general managers and how can they be addressed?
Food Service General Managers often face challenges such as staff turnover, maintaining high customer service standards, and controlling food and labor costs. Addressing these issues involves developing strong training programs, fostering a positive team culture, and implementing effective scheduling and inventory management systems. Regular communication with staff and adapting to customer feedback are also key strategies to ensure smooth operations and continuous improvement.
What is the role of a food service general manager in the food industry?
A food service general manager oversees daily operations of a restaurant or food service establishment, including managing staff, ensuring customer satisfaction, controlling budgets, and maintaining health and safety standards. They are responsible for hiring, training, and scheduling employees, as well as implementing policies to improve efficiency and profitability.
Hotel General Manager
Arlington, OR • On-site
American Cruise Lines
• Travel Arrangement Services • 201 - 500 employees201 - 500 employees
Full-time
Medical, Dental, Vision, Retirement
Re-posted 7 days ago
Job description
Hotel General Manager
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.
Responsibilities:
- Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef amp; Guest Service Coordinator.
- Hold officers and crew accountable to American Cruise Lines’ standards.
- Comply with American Cruise Lines’ Operations Manual, service standards, and procedures.
- Responsible for assessing the management team and providing immediate corrective feedback.
- Anticipate the needs of guests and crew.
- Respond quickly to guest requests and ensure follow-up.
- Identify and resolve problems immediately and request home office support as needed.
- Ability to speak and present in front of all guests in person using a microphone.
- Management presence during meals services, cocktail hour, and onboard events.
- Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
- Ensure Chefs are following approved menus and recipes.
- Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
- Lead and direct ship officers in achieving weekly sales goals.
- Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
- Manage shipboard business transactions, accounting, timecards, and home office reporting.
- Responsible for managing all hotel and food inventories.
- Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
- Complete daily ship inspection with Mate amp; Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
- Create positive crew experiences.
- Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
- Perform bartending duties as needed with other management personnel.
- Other duties as assigned.
Qualifications:
- 3+ years of hotel or food and beverage management experience.
- Bachelor’s degree in business or hospitality management is preferred.
- Proficiency in Microsoft Office Suite applications.
- Willing to live and work aboard the ship.
- Optimism and a hardworking drive to succeed.
- Cruise industry experience not required.
- Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
- Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
- Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
- Transportation Worker Identification Credential (TWIC).
- Ability to perform the essential functions of the job with or without accommodation.
Work Schedule:
- 7 Days per week while onboard the ship.
- 6-8 weeks working onboard / 1-2 weeks off.
- This is a full-time, exempt position.
Essential Functions:
- Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
- Ability to work around 12 hours per day.
- Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20” diameter hatch.
- Ability to stand for your entire shift.
- Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
- Ability to frequently bend, squat and reach.
- Ability to live and work on board a vessel for extended periods of time.
- Ability to use stairs frequently.
Compensation and Benefits:
- Competitive daily rate.
- Health, dental, vision, and 401(k) with match.
- Continuous growth in the company.
- Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.
Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits.
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits.
*Job sites across the nation.
**This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.
**This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.
About American Cruise Lines
Sourced by ZipRecruiter
Industry
Travel arrangement services
Company size
201 - 500 Employees
Headquarters location
Guilford, CT, US
Year founded
1991