Food Innovation Manager Jobs in Boston, MA (NOW HIRING)

Why choose us?
Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Starbucks Department Manager, where customer experience, product quality, and operational consistency come together.
At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational performance. As a Starbucks Department Manager, you will oversee daily department operations, support sales and financial goals, and ensure consistent execution of service, food safety, and Starbucks standards. This role offers a fast-paced, customer-focused environment where your work directly supports customer satisfaction and business performance.
Bring your flavor
Building the future of food and well-being starts with a welcoming and consistent café experience. Bring your interest in customer service, product quality, and team collaboration to a role where you help maintain standards, support your associates, and create a positive environment for both customers and employees.
Main responsibilities:

• Oversee daily Starbucks Department operations, ensuring strong customer service and operational consistency

• Support hiring, training, coaching, and development of Starbucks associates

• Maintain a customer-first environment and respond to service needs and concerns appropriately

• Coordinate daily activities and responsibilities to support smooth workflow and service levels

• Maintain calm, consistent operations during high-volume periods

• Execute company and Starbucks programs, policies, and procedures

• Ensure compliance with food safety, sanitation, and product handling standards

• Manage ordering, inventory levels, product rotation, and storage

• Support department sales, budgeting, and expense management

• Maintain accurate communication with vendors, store management teams, and community partners

• Complete required reporting and administrative responsibilities

We are looking for candidates who possess the following:
Soft skills:

• Strong customer-service focus with a professional team presence

• Effective communication, coaching, and collaboration skills

• Strong organization, time management, and planning abilities

• Ability to remain steady in fast-paced, high-volume environments

Skill areas:

• Café or food service operations and customer experience

• Inventory management, ordering, and product rotation

• Scheduling, task coordination, and team support

• Food safety, sanitation, and compliance practices

Knowledge:

• Starbucks products, preparation standards, and service expectations

• Food safety requirements and sanitation procedures

• Store systems, ordering tools, and basic computer applications

Abilities:

• Ability to review department performance, inventory, and operational trends

• Ability to train, coach, and support associate development

• Ability to organize and coordinate daily work activities

• Ability to lift up to 55 lbs. and work extended periods in a retail environment

• Travel requirements: None

• Other requirements: Flexible availability including opening, closing, weekends, and holidays; reliable attendance; compliance with company policies, food safety standards, and the Code of Business Conduct

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Associate discounts

• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

• Leaders invested in your training, career growth and development

• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values
A copy of the full job description can be made available to you.
About Us
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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About the Team
Pay Transparency:
Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.