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Foh Operations Manager Jobs in Massachusetts (NOW HIRING)

HUNTINGTON THEATRE COMPANY INC

Front of House

Boston, MA · On-site

$15/hr

Huntington Theatre House Manager The Huntington is looking to expand its Front of House Operations Team at the Huntington Theatre! Come join our Front of House team at one of Boston's World Class ...

Kings Bowl of Back Bay

FOH Manager

Boston, MA · On-site

$60K - $70K/yr

Overseeand manage all front of house operations, including customer service, staffsupervision, and inventory control. * Ensuresmooth and efficient operations by coordinating with kitchen staff ...

Kings Bowl of Burlington

FOH Manager

Burlington, MA · On-site

$60K - $70K/yr

Oversee and manage all front of house operations, including customer service, staff supervision, and inventory control. * Ensure smooth and efficient operations by coordinating with kitchen staff ...

Kaizen Lab Inc.

FOH Manager

Boston, MA · On-site

$60K - $70K/yr

Overseeand manage all front of house operations, including customer service, staffsupervision, and inventory control. * Ensuresmooth and efficient operations by coordinating with kitchen staff ...

The Halal Shack Boston

Front of House

Boston, MA · On-site

$17 - $21/hr

... operations at our quick service restaurant. With core skills in POS systems, cash handling, and ... Your premium skills in time management and upselling will help drive sales and enhance the overall ...

Jitters Cafe Inc

FOH manager

Melrose, MA · On-site

$55K - $60K/yr

Your key responsibilities will include: - Leading and motivating the Front of House team to deliver top-notch service. - Managing daily operations, including opening and closing procedures ...

Mill Wharf

FOH Supervisor

Scituate, MA

... operations. Company Overview TEI Hospitality is hiring to join our team! The Mill Wharf is a ... Work closely with management and back-of-house teams to keep communication clear and service ...

Mill Wharf

FOH Supervisor

Scituate, MA · On-site

... operations. Company Overview TEI Hospitality is hiring to join our team! The Mill Wharf is a ... Work closely with management and back-of-house teams to keep communication clear and service ...

Best in Boating

FOH Supervisor

Scituate, MA · On-site

$25/hr

... operations. Company Overview TEI Hospitality is hiring to join our team! The Mill Wharf is a ... Work closely with management and back-of-house teams to keep communication clear and service ...

Mill Wharf

FOH Supervisor

Scituate, MA · On-site

... operations. Company Overview TEI Hospitality is hiring to join our team! The Mill Wharf is a ... Work closely with management and back-of-house teams to keep communication clear and service ...

Boston - Rosa Mexicano

FOH Restaurant Manager

Boston, MA · On-site

$65K - $75K/yr

Key Responsibilities * Assist the General Manager in overseeing daily restaurant operations ... Supervise and support front-of-house and back-of-house staff during shifts. * Ensure compliance ...

SANDRI ENERGY LLC

Front of House Manager

Bernardston, MA · On-site

$50K - $65K/yr

... Front of the House (FOH) Manager & Marketing Coordinator to lead our service team and drive ... During the peak golf season (April-November), you will oversee daily restaurant operations, patio ...

New

SANDRI ENERGY LLC

Front of House Manager

Bernardston, MA · On-site

$50K - $65K/yr

... Front of the House (FOH) Manager & Marketing Coordinator to lead our service team and drive ... During the peak golf season (April-November), you will oversee daily restaurant operations, patio ...

New

Evviva Trattoria

Front of House Manager

Stoneham, MA · On-site

$65K - $73K/yr

Our Growing Restaurant Group is seeking FOH Manager. A busy Italian Inspired, American Made ... and operation of our establishment. The successful candidate with be responsible for the ...

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Foh Operations Manager information

What is a FOH Operations Manager?

FOH (Front of House) Operations Managers are responsible for overseeing all aspects of the customer-facing side of a hospitality business, such as a restaurant, hotel, or event venue. They manage staff, ensure high-quality customer service, handle scheduling, and address guest concerns. FOH Operations Managers also coordinate with the kitchen or back-of-house team to ensure smooth service and maintain health and safety standards. Their goal is to create a welcoming environment and ensure efficient, effective operations on the floor.

What are the key skills and qualifications needed to thrive as a FOH Operations Manager?

To thrive as a FOH Operations Manager, you need solid experience in hospitality management, strong organizational skills, and a good understanding of customer service standards, often supported by a degree in hospitality or related field. Familiarity with POS systems, reservation management software, and health and safety protocols is typically required. Exceptional communication, leadership, and conflict-resolution skills help you motivate teams and create a welcoming guest environment. These abilities are crucial for ensuring smooth operations, high guest satisfaction, and effective team performance in a fast-paced hospitality setting.

How does a FOH Operations Manager typically collaborate with kitchen staff to ensure smooth restaurant service?

A FOH (Front of House) Operations Manager works closely with kitchen staff to coordinate timing, manage special requests, and address issues as they arise during service. This involves regular communication before and during shifts, participation in pre-service meetings, and acting as a liaison to resolve any miscommunications between the dining area and kitchen. Ensuring a positive relationship between FOH and BOH (Back of House) teams is crucial to delivering excellent guest experiences and maintaining efficient operations. Successful managers foster teamwork, facilitate clear communication, and help mediate any conflicts that may impact service quality.

What is the difference between Foh Operations Manager vs Restaurant Supervisor?

AspectFoh Operations ManagerRestaurant Supervisor
ResponsibilitiesOversees overall front-of-house operations, manages staff, ensures customer satisfactionSupervises daily restaurant activities, manages staff, handles customer issues
Required CredentialsExperience in restaurant management, leadership skills, possibly hospitality certificationsExperience in restaurant service, supervisory skills, sometimes food safety certifications
Work EnvironmentOffice-like setting within the restaurant, strategic planningFront-of-house, direct customer interaction, shift management

The Foh Operations Manager focuses on strategic oversight and overall management of front-of-house operations, while the Restaurant Supervisor handles daily staff supervision and customer service. Both roles require hospitality experience, but the manager typically has broader responsibilities and higher-level decision-making authority.

Is a Foh Operations Manager a high paying job?

A Food and Beverage Operations Manager, often called FOH Operations Manager, typically earns a salary that is above average for hospitality roles, with pay varying based on location, experience, and establishment size. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational oversight.

What job categories do people searching Foh Operations Manager jobs in Massachusetts look for?

The top searched job categories for Foh Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Foh Operations Manager jobs?

Cities in Massachusetts with the most Foh Operations Manager job openings:

Foh Operations Manager jobs near you
Infographic showing various Foh Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Front of House

Boston, MA • On-site

HUNTINGTON THEATRE COMPANY INC
Performing Arts, Spectator Sports and Event Promotion • 51 - 200 employees
Learn more about HUNTINGTON THEATRE COMPANY INCexternal

$15/hr

Full-time, Part-time

Re-posted 14 days ago

Key responsibilities

  • Greet patrons and serve as a friendly representative of the Huntington Theatre.

  • Check tickets, distribute materials, and provide wayfinding assistance to patrons.

  • Assist with venue setup, including moving furniture and preparing spaces for performances.

Job description

POSITION: Front of House
DEPARTMENT: Huntington Theatre
LOCATION: 264 Huntington Ave, Boston, MA 02115
FT or PT: Part-time
SCHEDULE: Weekday afternoons and weeknights preferred, weekends required
STATUS: Seasonal, Non-Exempt
COMPENSATION: $15.00 hourly
REPORTS TO: Huntington Theatre House Manager

The Huntington is looking to expand its Front of House Operations Team at the Huntington
Theatre! Come join our Front of House team at one of Boston’s World Class Performance
Venues.

FOH staff are required to work a minimum of two (2) shifts per week, and all shifts are paid
at a 3-hour minimum.

Front of House Staff have access to complimentary ticket offers to shows in all Huntington operated
venues.

JOB DUTIES:

  • Serve as a professional, friendly, and outgoing representative of the Huntington Theatre and The Huntington.
  • Welcome and greet patrons
  • Prepare and distribute playbills, inserts, and other promotional materials
  • Scan/check tickets
  • Develop an understanding of the layout of the building to provide accurate wayfinding instructions to patrons and clients
  • Serve as ushers, ensuring patrons are seated in a safe and accurate manner
  • Opportunities to train as Bartenders (upon completion of training in all other FOH positions at the Huntington Theatre).
  • Assist with moving furniture (including chairs, tables, stanchions, and stools) to prepare venues and lobby spaces.
  • Attend mandatory Orientation and Emergency Preparation Trainings as scheduled by Management.
  • Answer basic questions patrons have about the theatre and future productions
  • Must be able to lift twenty (20) pounds, stand for extended periods of time, and navigate stairs and various levels of the venue.

In addition to the duties listed above, the Huntington Theatre Company expects the following of each employee: adhere to the Huntington’s policies and procedures; work in a safe manner; perform duties as workload necessitates; maintain a positive and respectful attitude; communicate regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets department productivity standards; participates in the Huntington’s events as needed or required; and completes other duties as assigned.


EEO STATEMENT: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.
 

Qualifications
The only requirement is a passion for delivering exceptional customer service and keeping our patrons at the heart of the theatre by providing support and services before, during, and after their theatre-going experience. Prior customer service experience preferred, but on-the-job training will be provided for the right candidate.

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