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Foh Assistant Jobs in Portland, ME (NOW HIRING)

Chick-fil-A

Front of House Management

Westbrook, ME

$22 - $26/hr

Front of House Leadership Team Chick-fil-A Rock Row | Westbrook, ME Full-Time Leadership Position Position Overview At Chick-fil-A Rock Row, the Front of House (FOH) Leader is the champion of the ...

Chick-fil-A

Front of House Management

Westbrook, ME · On-site

$22 - $26/hr

Front of House Leadership Team Chick-fil-A Rock Row | Westbrook, ME Full-Time Leadership Position Position Overview At Chick-fil-A Rock Row, the Front of House (FOH) Leader is the champion of the ...

Texas Roadhouse

Service Manager

Scarborough, ME · On-site

$5.2K/mo

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily ... Assisting with the development of all key employees, assistant managers, and hourly employees by ...

Texas Roadhouse

Service Manager

Scarborough, ME

$5.2K/mo

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily ... Assisting with the development of all key employees, assistant managers, and hourly employees by ...

CMS-ME LLC

Client Relations Coordinator

Windham, ME · On-site

Support marketing, retail inventory, and front-of-house operations * Prepare patients for visits and assist providers with wellness exams, hormone therapy, weight management, IV and peptide therapy

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Foh Assistant information

What is a foh assistant?

FOH Assistants, or Front of House Assistants, are staff members who support the smooth operation of the customer-facing areas of a business, such as restaurants, theaters, or event venues. Their responsibilities typically include greeting guests, taking reservations, serving food and drinks, clearing tables, and ensuring a pleasant customer experience. FOH Assistants work closely with other front of house staff and often coordinate with the kitchen or back of house team to meet service standards. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a foh assistant?

To thrive as a FOH Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and reservation platforms is typically required. Excellent communication, teamwork, and problem-solving abilities help you provide a positive guest experience and handle high-pressure situations. These skills ensure efficient service, customer satisfaction, and smooth front-of-house operations in hospitality settings.

What are some common challenges faced by foh assistants and how can they be managed effectively?

FOH Assistants often encounter challenges such as handling high-pressure situations during peak service times, maintaining clear communication between the kitchen and front of house, and ensuring customer satisfaction in a fast-paced environment. Effective time management, staying organized, and proactively anticipating customer needs can help overcome these obstacles. Building strong teamwork skills and staying adaptable are key to thriving in this role, as FOH Assistants frequently collaborate with servers, hosts, and kitchen staff to deliver seamless service.

What is the difference between Foh Assistant vs Front Desk Receptionist?

AspectFoh AssistantFront Desk Receptionist
CredentialsHigh school diploma or equivalent; hospitality or customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front office, assisting guests, handling reservationsReception area, greeting visitors, managing calls
Employer & IndustryHotels, resorts, hospitality industryOffices, clinics, hospitality settings

Both roles involve customer service and front-line interaction, but a Foh Assistant typically works in a hotel environment assisting with reservations and guest needs, while a Front Desk Receptionist may work in various industries, focusing on greeting visitors and managing inquiries. The roles share similar credentials and work environments but differ in specific duties and industry focus.

Is front of house a stressful job?

Front of house assistant roles can be stressful due to high customer interaction, fast-paced environments, and the need for strong communication skills. Managing multiple tasks and handling customer complaints are common challenges, but experience and good organization can help reduce stress levels.

What are the most commonly searched types of Foh jobs in Portland, ME?

The most popular types of Foh jobs in Portland, ME are:

What are popular job titles related to Foh Assistant jobs in Portland, ME?

For Foh Assistant jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Foh Assistant jobs in Portland, ME look for?

The top searched job categories for Foh Assistant jobs in Portland, ME are:

Foh Assistant jobs near you

Front of House Management

Chick-fil-A

Westbrook, ME

$22 - $26/hr

Full-time

Re-posted 27 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,622 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants

Job description

Front of House Leadership Team

Chick-fil-A Rock Row | Westbrook, ME

Full-Time Leadership Position

Position Overview

At Chick-fil-A Rock Row, the Front of House (FOH) Leader is the champion of the guest experience. This leader ensures that every person who interacts with our brand—whether in the dining room, at the counter, or in the Drive-Thru—receives \remark-able\ service characterized by speed, accuracy, and genuine care.

The FOH Leader partners with the Operator and Director Team to cultivate a culture of hospitality, operational excellence, and intentional team development.

Key Responsibilities

Hospitality & Guest Experience

  • Lead all FOH operations (Dining Room, Front Counter, and Drive-Thru) to ensure the highest levels of guest satisfaction.
  • Champion \Second Mile Service\ and ensure the team is proactively meeting guest needs.
  • Resolve guest complaints with empowerment and grace, turning challenges into \winning\ moments.
  • Maintain a clean, organized, and inviting environment throughout the entire \Front of the House.\

Operational Throughput

  • Optimize Drive-Thru efficiency and speed of service (SOS) without compromising accuracy or hospitality.
  • Manage labor productivity and deployment, ensuring the right people are in the right \aces in their places\ during peak hours.
  • Monitor Customer Experience Monitor (CEM) scores and implement strategies to improve key metrics.

Team Leadership & Development

  • Recruit, train, and coach FOH Team Members and Shift Leaders.
  • Model \servant leadership,\ working alongside the team during peak hours to set the pace.
  • Conduct performance reviews and provide real-time feedback to foster a growth mindset.
  • Ensure all team members are proficient in Chick-fil-A’s unique language and service standards.

Systems & Accountability

  • Maintain strict cash handling procedures and POS accuracy.
  • Implement systems to reduce order errors and improve order-to-delivery times.
  • Coordinate with the BOH Manager to ensure seamless communication between the kitchen and the floor.
Qualifications
  • 4+ years of leadership experience (hospitality or high-volume retail preferred).
  • Exceptional Communication: Ability to coach a large team and interact warmly with guests.
  • Problem Solver: Calm under pressure with the ability to navigate a fast-paced environment.
  • Availability: Flexible to work mornings, evenings, and Saturdays (Sundays off!).
  • Tech Savvy: Comfortable with POS systems and performance-tracking software.
The \CFA Leader\ Profile
  • The \Face\ of the Brand: Someone who carries themselves with professionalism and warmth.
  • Energy Giver: A leader who boosts team morale even when the Drive-Thru line is wrapped around the building.
  • Detail Oriented: Notices the small things—from a smudge on the door to a team member missing their name tag.
Why Chick-fil-A Rock Row?

We are committed to being more than just a restaurant — we are building leaders, serving our community, and pursuing excellence every day. The Front of House Manager plays a critical role in making that vision a reality.

If you are passionate about operational excellence and developing people, we would love to meet you.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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