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Focus Group Jobs in Appleton, WI (NOW HIRING)

Alera Group

Commercial Lines Customer Service - Agent

Green Bay, WI · Hybrid

$43K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker ... Support producers and account managers in marketing new and renewal business with a focus on ...

Alera Group

Commercial Lines Customer Service - Agent

Appleton, WI · Hybrid

$43K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker ... Support producers and account managers in marketing new and renewal business with a focus on ...

Kunes Auto Group

Experienced RV Service Advisor

Neenah, WI

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Why Kunes Auto Group? At Kunes Auto Group, we believe great people build great ... Strong focus on providing excellent customer service * Basic knowledge of computer programs ...

Kunes Auto Group

Experienced RV Service Advisor

Neenah, WI

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Why Kunes Auto Group? At Kunes Auto Group, we believe great people build great ... Strong focus on providing excellent customer service * Basic knowledge of computer programs ...

American Trucking Group

CDL A Truck Driver

Green Bay, WI · On-site

$1.3K - $1.4K/wk

  • Medical

  • Retirement

About American Trucking Group We provide a professional, supportive environment where drivers are valued for their work. Our focus is on long-term driver success, clear communication, and dependable ...

Compass Group

SHIFT SUPERVISOR (FULL TIME)

Little Chute, WI

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting ...

Compass Group

SHIFT SUPERVISOR

Hortonville, WI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting ...

Compass Group

SHIFT SUPERVISOR (FULL TIME)

New London, WI

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting ...

Compass Group

SHIFT SUPERVISOR (FULL TIME)

Hortonville, WI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting ...

Compass Group

SHIFT SUPERVISOR (FULL TIME)

Weyauwega, WI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting ...

Compass Group

SHIFT SUPERVISOR (FULL TIME)

Weyauwega, WI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting ...

Compass Group

SHIFT SUPERVISOR

New London, WI · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting ...

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Showing results 21-40

All JobsFocus Group JobsFocus Group Jobs in Appleton, WI

Focus Group information

See Appleton, WI salary details

$16

$25

$45

How much do focus group jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for focus group in Appleton, WI is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $34.57 per hour, depending on experience, location, and employer.

How do you get into focus groups?

To join focus groups as a participant, you can sign up with market research companies or online platforms that recruit for research studies. Often, you need to complete a screening questionnaire to determine if you fit the target demographic, and participation usually involves providing honest feedback in person, online, or over the phone.

What are focus group jobs?

Focus group jobs involve participating in research sessions where individuals provide feedback on products, services, or advertising. These roles typically require good communication skills and may be paid per session or project, often conducted in person or online. They are commonly used by companies to gather consumer opinions and improve offerings.

What is a focus group?

A Focus Group job involves participating in discussions or surveys to provide feedback on products, services, or ideas. Companies use focus groups to gather consumer opinions and improve their offerings. Participants are selected based on demographics, interests, or purchasing habits. These sessions can be held in person or online and typically last from 30 minutes to a few hours. Compensation varies but may include cash, gift cards, or product samples.

What does a typical day look like for a focus group moderator?

A typical day for a Focus Group Moderator involves preparing discussion guides, conducting group sessions either in-person or virtually, and collecting participant feedback on specific products, services, or concepts. Moderators also spend time coordinating logistics, reviewing participant profiles, and ensuring all data is accurately recorded. After sessions, they analyze responses and prepare detailed reports for clients or stakeholders. Collaboration with research teams and clear communication with participants are key aspects of the role, making each day both dynamic and interactive.

What are the key skills and qualifications needed to thrive in the focus group position, and why are they important?

To thrive as a Focus Group Moderator, you need excellent communication, facilitation, and analytical skills, often supported by a background in market research or social sciences. Familiarity with survey platforms, data recording tools, and sometimes qualitative analysis software is beneficial. Strong interpersonal skills, adaptability, and attention to detail help moderators guide discussions effectively and interpret group dynamics. These abilities ensure that group sessions yield meaningful insights that inform organizational strategies.

What job categories do people searching Focus Group jobs in Appleton, WI look for?

The top searched job categories for Focus Group jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Focus Group jobs?

Cities near Appleton, WI with the most Focus Group job openings:

Focus Group jobs near you
Infographic showing various Focus Group job openings in Appleton, WI as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 74% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $53,879 per year, or $25.9 per hour.

Commercial Lines Customer Service - Agent

Alera Group

Green Bay, WI • Hybrid

$43K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Alera Group rating

8.0

Company rating: 8.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

164th of 308 rated insurance

Job description

OVERVIEW
Commercial Lines Customer Service Agent – Property & Casualty

Hybrid: Appleton, Green Bay, Eau Claire, Madison, Onalaska, Stevens Point, Waukesha, Wausau WI

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We are seeking a Commercial Lines Customer Service Agent to provide responsive, accurate support to commercial insurance clients. This role partners closely with Producers and Account Managers to service accounts, process policy changes, coordinate renewals, and deliver a consistently positive client experience.

About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

This role focuses on client service delivery, policy servicing, renewals support, and operational accuracy while collaborating with producers, account managers, underwriters, and internal service teams.
Why Alera Group

  • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction

  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries

  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way


RESPONSIBILITIES
What You’ll Do / Your ImpactClient Partnership & Risk Strategy
  • Manage client communications related to renewals, policy changes, audits, billing, and general service inquiries
  • Respond promptly to client questions regarding coverage, billing, and claims
  • Build rapport with clients and contribute to longterm relationship retention
Operational Excellence
  • Service a portfolio of commercial accounts across multiple industries
  • Process endorsements, cancellations, certificates of insurance, and other policy changes
  • Prepare and review renewal submissions, applications, and proposals for new and existing business
  • Coordinate with underwriters and carriers to obtain quotes and coverage options
  • Maintain accurate documentation and data entry within agency management systems
  • Ensure adherence to insurance regulations, company standards, and client requirements
Strategic Contribution
  • Support producers and account managers in marketing new and renewal business with a focus on retention
  • Collaborate with internal teams and carriers to deliver seamless, highquality service
  • Continue building technical knowledge of commercial insurance products and exposures

QUALIFICATIONS
What You BringRequired
  • High school diploma or equivalent (associate or bachelor’s degree preferred)
  • Active Property & Casualty insurance license, or ability to obtain within a specified timeframe
  • Strong written and verbal communication skills
  • Excellent organizational, timemanagement, and prioritization skills
  • High attention to detail and accuracy
Preferred
  • Two or more years of commercial lines servicing experience
  • Working knowledge of commercial insurance products such as general liability, property, workers’ compensation, auto, and umbrella
  • Experience with agency management systems such as Applied Epic or AMS360
  • Professional designations such as CISR or CIC, or willingness to pursue
Core Competencies
  • Clientfirst mindset
  • Detail orientation and accuracy
  • Accountability and followthrough
  • Professional communication
  • Collaboration and teamwork
  • Continuous learning and development

ADDITIONAL INFORMATION

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is Hybrid

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to:

  • Role-specific learning paths

  • Leadership development programs

  • Technical and compliance training

  • Industry certifications and continuing education support

  • Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

Licensure & Certifications 

This position may require:

  • Active State Life & Health License

  • Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-KL1

#LI-In-Hybrid


Location Type
Hybrid - 3 or more days in office - Office UKG Work locationQualifications:
What You BringRequired
  • High school diploma or equivalent (associate or bachelor’s degree preferred)
  • Active Property & Casualty insurance license, or ability to obtain within a specified timeframe
  • Strong written and verbal communication skills
  • Excellent organizational, timemanagement, and prioritization skills
  • High attention to detail and accuracy
Preferred
  • Two or more years of commercial lines servicing experience
  • Working knowledge of commercial insurance products such as general liability, property, workers’ compensation, auto, and umbrella
  • Experience with agency management systems such as Applied Epic or AMS360
  • Professional designations such as CISR or CIC, or willingness to pursue
Core Competencies
  • Clientfirst mindset
  • Detail orientation and accuracy
  • Accountability and followthrough
  • Professional communication
  • Collaboration and teamwork
  • Continuous learning and development
Education:UNAVAILABLEEmployment Type: FULL_TIME

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