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Fnol Jobs in Arizona (NOW HIRING)

AlphaStaffHCM

Senior Property Adjuster

Phoenix, AZ · Remote

Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) * Insurance industry designations such as AINS ...

Uber Technologies, Inc.

Claims Advocate

Phoenix, AZ · On-site +1

Experience in customer care, customer success/account management, advocate, or liaison roles supporting users through complex intake processes (e.g., FNOL/incident reporting, escalation management ...

Uber Technologies Inc

Claims Advocate

Phoenix, AZ · On-site

Experience in customer care, customer success/account management, advocate, or liaison roles supporting users through complex intake processes (e.g., FNOL/incident reporting, escalation management ...

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Fnol information

See Arizona salary details

$13

$29

$55

How much do fnol jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for fnol in Arizona is $29.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $40.34 per hour, depending on experience, location, and employer.

What is an FNOL?

An FNOL (First Notice of Loss) job involves handling the initial report of an insurance claim, often after an accident or loss. Professionals in this role gather key details from policyholders, assess claim eligibility, and provide guidance on the next steps. Strong communication and customer service skills are essential, as FNOL representatives often assist distressed callers. This position is commonly found in insurance companies and requires attention to detail and efficiency in processing claims.

What does an FNOL specialist do?

As an FNOL Specialist, your day typically involves answering incoming calls from policyholders reporting new incidents, accurately documenting claim details, and gathering all necessary information to initiate the claims process. You’ll collaborate closely with claims adjusters, underwriters, and sometimes repair professionals to ensure seamless handovers of information. The role often involves working in a fast-paced, team-oriented call center environment, with performance measured by accuracy and service quality. FNOL Specialists must frequently balance empathy for customers in distress with the need to collect detailed, policy-specific data. This dynamic and supportive setting can offer solid opportunities for advancement within insurance claims or customer service roles.

What skills and qualifications are needed to thrive as an FNOL specialist?

To thrive as an FNOL (First Notice of Loss) Specialist, you need strong customer service skills, attention to detail, and a general understanding of insurance processes or claims management. Familiarity with claims management systems, call center software, and sometimes specific certifications in insurance or claims handling are valuable. Excellent communication, problem-solving abilities, and the capacity to handle stressful situations with empathy set top candidates apart. These skills ensure accurate data collection, efficient claim initiation, and a positive experience for policyholders during stressful events.

What are the most commonly searched types of Fnol jobs in Arizona?

The most popular types of Fnol jobs in Arizona are:

What are popular job titles related to Fnol jobs in Arizona?

For Fnol jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Fnol jobs in Arizona look for?

The top searched job categories for Fnol jobs in Arizona are:

What cities in Arizona are hiring for Fnol jobs?

Cities in Arizona with the most Fnol job openings:

Fnol jobs near you
Infographic showing various Fnol job openings in Arizona as of August 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $60,592 per year, or $29.1 per hour.

CSR- In office Sales Representative

Phoenix, AZ

Fred Loya Insurance Agency
Insurance Services • 1 - 5K employees

3.9

Company rating: 3.9 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

311th of 315 rated insurance

Respectful managers

Uninterrupted breaks

Learn more about Fred Loya Insurance Agencyexternal

Full-time

Re-posted 25 days ago

Job description

Essential Duties and Responsibilities

  1. Sales
  2. Provides professional, courteous service to internal and external customers
  3. Answers any questions regarding customer's policy
  4. Accept payments and process transactions
  5. Identify any potential needs the customer may have regarding their policy
  6. Follow up with customers on quotes, renewals, and cancellations
  7. Involved with marketing initiatives for new business development on an as-needed basis
  8. Maintain a neat and clean work area and office
  9. FNOL's (vehicle inspections)
  10. Taking vehicle pictures (squatting, bending, flexing required)
  11. Bank run deposits
  12. Position is full time
  13. Other duties as assigned

Qualifications/Requirements

  • Computer literate desired from basic to intermediate skills
  • Bilingual (English/Spanish) is helpful
  • Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
  • Must pass state licensing requirements
  • Flexible schedule
  • Reliable transportation

Education/Training/Experience

  • High School Diploma
  • Previous customer service experience is helpful

What Fred Loya Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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