1

Fmla Case Manager Jobs in Manchester, CT (NOW HIRING)

Client Care Coordinator

Springfield, MA · On-site

$18 - $23.50/hr

The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes. Key ResponsibilitiesAftercare & Discharge Planning

Client Care Coordinator

Springfield, MA · On-site

$18 - $23.50/hr

The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes. Key Responsibilities Aftercare & Discharge Planning

Basic understanding of employment laws (e.g., FMLA, ADA, FLSA) and standard HR compliance protocols ... Experience supporting workplace investigations and employee relations case management. At Akumin ...

Associate, HR Services

Hartford, CT · On-site

$39K - $64K/yr

The duties for this job may include managing introductory leave cases (FMLA, Paid Parental Leave ... Responsible for routine data entry and case support. * Handle various customer transactions ...

Fmla Case Manager information

See Manchester, CT salary details

$19

$48

$80

How much do fmla case manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for fmla case manager in Manchester, CT is $48.01, according to ZipRecruiter salary data. Most workers in this role earn between $35.67 and $58.03 per hour, depending on experience, location, and employer.

What is an FMLA Case Manager?

An FMLA Case Manager is a professional responsible for overseeing and managing employee leaves under the Family and Medical Leave Act (FMLA). They ensure that both employers and employees comply with federal regulations regarding time off for medical or family reasons. Their duties include reviewing documentation, communicating with employees and healthcare providers, tracking leave usage, and maintaining confidential records. FMLA Case Managers help facilitate a smooth leave process while ensuring that all legal requirements are met.

What are the key skills and qualifications needed to thrive as an FMLA Case Manager?

To thrive as an FMLA Case Manager, you need knowledge of FMLA regulations, case management experience, and a background in human resources or a related field. Familiarity with HRIS platforms, case tracking software, and compliance documentation systems is typically required. Strong attention to detail, effective communication, and problem-solving skills help navigate complex leave cases and support employees. These abilities are crucial for ensuring legal compliance, minimizing risk, and delivering a seamless leave management process.

What are some common challenges FMLA Case Managers face when coordinating employee leave requests?

FMLA Case Managers often encounter challenges such as managing complex documentation requirements, ensuring compliance with federal and state regulations, and balancing multiple cases simultaneously. They must communicate effectively with both employees and management to clarify leave eligibility and timelines while maintaining confidentiality. Staying organized and up-to-date with changing regulations is essential to prevent errors and support both employer and employee needs efficiently.

What is the difference between Fmla Case Manager vs Disability Case Manager?

AspectFmla Case ManagerDisability Case Manager
CredentialsTypically requires healthcare or social work background, certifications varyOften requires nursing, social work, or rehabilitation counseling credentials
Work EnvironmentOffice-based, healthcare or insurance settingsHealthcare facilities, insurance companies, or rehabilitation centers
Employer & IndustryHospitals, insurance companies, HR departmentsInsurance providers, healthcare organizations, government agencies

Both roles involve managing employee or patient cases, but Fmla Case Managers focus on leave management under the Family and Medical Leave Act, while Disability Case Managers handle long-term disability claims and benefits. They share similar credentials and work environments, often within healthcare or insurance sectors, but serve different purposes in employee health and benefits management.

What job categories do people searching Fmla Case Manager jobs in Manchester, CT look for?

The top searched job categories for Fmla Case Manager jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Fmla Case Manager jobs?

Cities near Manchester, CT with the most Fmla Case Manager job openings:

Infographic showing various Fmla Case Manager job openings in Manchester, CT as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $99,857 per year, or $48 per hour.

$18 - $23.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago


Job description

Client Care Coordinator

Location: On Site , Springfield MA , M-F - 9-5
Department: Boca Health Marketing
Reports to: National Director of Strategic Development
Salary: Competitive based on education and experience.

About Boca Recovery Center

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview

We are seeking a dedicated and compassionate Client Care Coordinator to support clients through their treatment journey and ensure a successful transition into aftercare services. This role manages client care from admission through discharge, with a strong focus on aftercare planning, engagement, group facilitation, and collaboration with outreach, clinical, operations, and alumni teams. The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes.

Key ResponsibilitiesAftercare & Discharge Planning
  • Develop and implement individualized aftercare plans in coordination with clients, families, and clinical staff.
  • Facilitate referrals and placements into outpatient programs, sober living, and recovery housing.
  • Document and communicate all discharge planning details with the treatment team and referral sources.
Client Engagement & Support
  • Assist clients in navigating legal, family, or logistical barriers to treatment and recovery.
  • Participate in AMA blocking efforts, providing motivational support and involving family/support systems.
  • Maintain consistent, supportive communication with clients during treatment and facilitate smooth post-discharge transitions.
Group Facilitation
  • Lead engaging group sessions focused on relapse prevention, life skills, recovery maintenance, and aftercare education.
  • Encourage active participation and provide resources for continued care and long-term recovery.
Case Management Support
  • Support clients in completing FMLA, short-term disability, and related medical leave documentation.
  • Coordinate with employers, EAPs, and insurance providers to ensure continuity of care.
  • Provide assistance with housing, transportation, and employment resources during the discharge process.
Team Coordination & Communication
  • Serve as liaison between Clinical, Outreach, Alumni, and operational teams to ensure seamless care coordination.
  • Actively participate in interdisciplinary team meetings and case conferences.
  • Maintain accurate and timely documentation within the Electronic Health Records (EHR) system.
Key Performance Indicators (KPIs)
  • Aftercare Placement Rate: 90% of eligible clients discharged with confirmed aftercare plan and placement.
  • Timeliness of Aftercare Planning: Initial plan started within 5 days of admission; finalized at least 72 hours before discharge.
  • AMA Intervention Success Rate: 60% of clients receiving intervention remain in treatment for at least 72 additional hours.
  • Client Satisfaction: 85% positive feedback on aftercare planning and support from client satisfaction surveys.

Requirements

  • Associate's Degree in Psychology, Social Work, Counseling, or related field (required)
  • 1-2 years of experience in behavioral health or substance use treatment setting
  • Familiarity with aftercare planning, FMLA/disability documentation, and case management preferred
  • Strong interpersonal, communication, and documentation skills
  • Ability to work both independently and collaboratively within a multidisciplinary team
  • Knowledge of community resources and treatment continuum
  • Experience using Electronic Health Records (EHR) preferred
  • Group facilitation experience is a plus

Benefits

Boca Recovery Center offers a comprehensive benefits package, including:

  • Health Insurance
  • Retirement Plans
  • Disability Coverage
  • Paid Time Off
  • Continuing Education & Professional Development Opportunities

Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.