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Florist Customer Service information

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How much do florist customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for florist customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Florist Customer Service vs Florist Sales Associate?

AspectFlorist Customer ServiceFlorist Sales Associate
Primary RoleAssist customers, handle inquiries, resolve issuesAssist customers, promote products, process sales
Required SkillsCustomer service, communication, product knowledgeCustomer service, sales skills, product knowledge
Work EnvironmentFlower shops, retail storesFlower shops, retail stores
CertificationsNone typically requiredNone typically required

Both roles involve working in flower shops and require strong customer service skills. The main difference is that Florist Customer Service focuses on assisting with customer inquiries and resolving issues, while Florist Sales Associates emphasize promoting products and increasing sales. Understanding these distinctions helps job seekers find the right position in the floral retail industry.

Do florists make good money?

Florist customer service roles typically offer hourly wages that are close to minimum wage, with annual salaries often ranging from $20,000 to $30,000 depending on experience and location. Tips and commissions can supplement income, and some florists may earn more with advanced skills or working for high-end shops. Overall, it is generally considered a modest-paying position within the retail and service industry.

What cities are hiring for Florist Customer Service jobs?

Cities with the most Florist Customer Service job openings:

What states have the most Florist Customer Service jobs?

States with the most job openings for Florist Customer Service jobs include:

What are popular job titles related to Florist Customer Service jobs?

For Florist Customer Service jobs, the most frequently searched job titles are:

Florist Customer Service jobs near you

Part-Time Retail/Customer Service Associate

Des Moines, IA • On-site

1-800-Flowers Family of Brands
See more jobs at 1-800-Flowers Family of Brandsexternal

$14.75 - $16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Flowerama is looking for hardworking, upbeat, dependable individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience.
Both part-time and full-time employees receive holiday pay, vacation and discretionary time, floating holidays, a 401(k) opportunity, flexible schedule, holidays, seasonal appreciation gifts, monthly fresh flowers, friends, and family discount cards, branded clothing, and a substantial discount throughout the entire 1-800-Flowers Enterprise (Flowerama, 1800Flowers.com, Harry & David, Personalization Mall, Shari's Berries, 1800-Baskets.com, Simply Chocolate, Fruit Bouquets, Cheryl's Cookies, The Popcorn Factory, Wolferman's Bakery, Stock Yards, and more).
Full-time employees also receive medical insurance, vision insurance, dental insurance, life insurance, disability, and opportunities to receive other insurance such as identity protection, pet insurance, hospital indemnity, and more.
Requirements/Qualifications:

  • Previous retail sales experience.
  • Excellent customer service experience.
  • Strong telephone skills and ability to establish rapport with customers.
  • Familiarity with florist business helpful but not mandatory.
  • Floral Design experience helpful but not mandatory
  • Ability to work as part of a team while completing tasks in a timely manner
  • Typing Ability (30 WPM)
  • Point of Sales experience is a plus
  • Strong communications and strong interpersonal skills including verbal and written communication ability
  • Ability to lift 40lbs unassisted
  • Ability to stand up to 8 hours daily, and up to 10 hours seasonally
  • Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine's Day and Mother's Day weeks, including Valentine's Day and Mother's Day.

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