FLORAL/CLERK
Decatur, IL · On-site
Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company's core ...
FLORAL/CLERK
Decatur, IL · On-site
Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company's core ...
Floral Assistant information
See Decatur, IL salary details
$6.53 - $7.72
4% of jobs
$7.72 - $8.90
0% of jobs
$8.90 - $10.09
0% of jobs
$10.09 - $11.28
0% of jobs
$11.28 - $12.46
5% of jobs
$12.46 - $13.65
6% of jobs
$14.36 is the 25th percentile. Wages below this are outliers.
$13.65 - $14.84
16% of jobs
The median wage is $15.60 / hr.
$14.84 - $16.02
29% of jobs
$16.89 is the 75th percentile. Wages above this are outliers.
$16.02 - $17.21
20% of jobs
$17.21 - $18.40
17% of jobs
$18.40 - $19.59
2% of jobs
$6
$15
$19
How much do floral assistant jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for floral assistant in Decatur, IL is $15.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.02 per hour, depending on experience, location, and employer.
What does a floral assistant do?
A Floral Assistant supports florists in creating and arranging floral displays, bouquets, and decorations for various events and customers. They help with tasks such as preparing flowers, watering plants, maintaining the cleanliness of the workspace, and assisting with deliveries. Floral Assistants also often help with customer service, taking orders, and ensuring that flowers are stored and handled properly to maintain freshness. The role requires creativity, attention to detail, and the ability to work efficiently in a fast-paced environment.
What does a floral assistant do?
A floral assistant works in a shop or department that sells flowers. Your job duties revolve around assisting the florist with daily operations. You usually focus on customer service and may be in charge of delivery operations, or you could spend time processing orders via phone or internet. A florist may also ask you to undertake cleaning responsibilities. For example, you may sweep debris off the floor in the flower cutting area of the shop. Some floral assistants handle administrative duties and take inventory.
What are the key skills and qualifications needed to thrive as a floral assistant, and why are they important?
To thrive as a Floral Assistant, you need a basic understanding of floral design, plant care, and inventory management, often gained through on-the-job training or relevant coursework. Familiarity with point-of-sale (POS) systems, floral arrangement tools, and sometimes delivery scheduling software is important. Strong attention to detail, creativity, and excellent customer service skills help you excel in this role. These abilities ensure efficient operations, beautiful arrangements, and a positive customer experience in a fast-paced retail environment.
What are some common challenges floral assistants face during peak seasons, and how can they manage them?
Floral Assistants often experience significantly increased workloads during holidays and special events like Valentine's Day, Mother's Day, and weddings. Managing time efficiently, staying organized, and communicating clearly with team members are essential to keep up with demand and maintain quality. It helps to develop strong multitasking skills and to be proactive in replenishing supplies and prepping materials ahead of busy periods. Collaborating closely with florists and other assistants also ensures smooth operations and a positive customer experience.
What is the difference between Floral Assistant vs Florist?
| Aspect | Floral Assistant | Florist |
|---|---|---|
| Credentials | Typically no formal certification required, but floral design courses are a plus | Often requires floral design certification or training |
| Work Environment | Retail flower shops, event venues, or garden centers | Retail flower shops, boutiques, or event settings |
| Job Responsibilities | Assisting with flower arrangement prep, customer service, stocking | Creating floral arrangements, customer consultations, sales |
In summary, a Floral Assistant primarily supports florists by preparing flowers and assisting customers, often without formal certification. A Florist designs and creates floral arrangements, usually requiring floral design skills or certification. Both roles work in similar environments but differ in responsibilities and required qualifications.
How can I become a floral assistant with no experience?
To become a floral assistant with no experience, focus on developing basic customer service skills and learn about flowers and floral arrangements. Entry-level positions often require a positive attitude, willingness to learn, and the ability to work in a team; some employers may provide on-the-job training. Gaining familiarity with floral tools and plant care can also improve your chances of securing the role.
More about Floral Assistant jobs
What job categories do people searching Floral Assistant jobs in Decatur, IL look for?
The top searched job categories for Floral Assistant jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Floral Assistant jobs?
Cities near Decatur, IL with the most Floral Assistant job openings:
Kroger rating
6.0
Based on 4,478 frontline employees who took The Breakroom Quiz
61st of 124 rated grocery stores
Job description
Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
- Demonstrates effective written and oral communication skills
- Ability to read shelf tags, signs, product labels, training materials, and bulletins
- Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
- Personal initiative and follow through to completion
- Ability to work as part of a team in a fast-paced environment
- Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
- Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment
Desired
- Past work record reflects dependability and integrity.
- Knowledge of applicable laws and regulations related to employment practices, and safety
- Experience in grocery retail and customer service
- Experience in operating a cash register and making change
- Assist and greet customers promptly and provide them with great service
- Be prompt, tactful, calm, courteous, and professional in all interactions
- Help design and create floral arrangements and/or other items to fill customer orders
- Package orders effectively, safely and efficiently
- Keep merchandise and supplies in their proper areas
- Maintain customer records and files properly
- Assist customers in location and selecting items
- Handle telephone calls and orders promptly and courteously
- Assist in decorating and merchandising the department
- Keep carts, tools, and supplies in their designated areas and well organized
- Keep floors, clean, safe, and free from clutter
- Maintain plants, process and prepare flower arrangements and fill balloons
- Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
- Adhere to company policies and procedures, as well as state and federal laws
- Operate cash register in accordance with company procedures, as applicable
- Maintain flexibility to work weekends and holidays as needed
- Must be able to perform the essential functions of this position with or without reasonable accommodation
About Kroger
Sourced by ZipRecruiter
Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025
Industry
Supermarkets and grocery stores
Company size
10,000+ Employees
Headquarters location
Cincinnati, OH, US