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Floor Associate Jobs in Tennessee (NOW HIRING)

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Floor Associate information

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$20

How much do floor associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for floor associate in Tennessee is $13.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $15.72 per hour, depending on experience, location, and employer.

Is a sales floor associate an entry level job?

A sales floor associate is typically an entry-level position that requires basic customer service skills and the ability to work in a retail environment. Most employers do not require prior experience, making it accessible for those starting their retail careers.

What skills and qualifications are needed to be a floor associate?

To thrive as a Floor Associate, you need strong customer service skills, basic math abilities, and familiarity with retail procedures, often supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, inventory management tools, and barcode scanners is commonly required. Excellent communication, teamwork, and problem-solving skills set top performers apart in this role. These skills are crucial for providing a positive shopping experience, maintaining efficient store operations, and ensuring customer satisfaction.

How do floor associates collaborate with other team members?

Floor Associates work closely with store managers, supervisors, and other associates to maintain organized merchandise displays, restock shelves, and promptly address customer inquiries. They often communicate with the inventory or stock team to ensure product availability and with cashiers to assist with customer flow during busy hours. Effective teamwork and clear communication are essential for providing excellent customer service and keeping the sales floor running efficiently.

What is the difference between Floor Associate vs Retail Sales Associate?

AspectFloor AssociateRetail Sales Associate
Primary RoleAssist customers on the sales floor, stock shelves, maintain store appearanceEngage customers, promote products, process sales transactions
Work EnvironmentRetail stores, warehouses, showroomsRetail stores, shopping malls, department stores
Required CredentialsHigh school diploma often preferred, on-the-job trainingHigh school diploma often preferred, sales training
Industry UsageCommon in retail, furniture, electronics, apparelCommon in retail, electronics, apparel, specialty stores

Both roles are vital in retail settings, with Floor Associates focusing on store maintenance and customer assistance, while Retail Sales Associates emphasize direct sales and customer engagement. The roles often overlap, but their primary responsibilities differ slightly based on the store's needs.

What is a floor associate?

Floor Associates are retail or store employees responsible for assisting customers, maintaining product displays, restocking shelves, and ensuring the sales floor is clean and organized. They often help customers locate merchandise, answer product-related questions, and may assist with inventory. Floor Associates play a key role in delivering excellent customer service and supporting overall store operations.
What are the most commonly searched types of Floor jobs in Tennessee? The most popular types of Floor jobs in Tennessee are:
What are popular job titles related to Floor Associate jobs in Tennessee? For Floor Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Floor Associate jobs in Tennessee look for? The top searched job categories for Floor Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Floor Associate jobs? Cities in Tennessee with the most Floor Associate job openings:
Floor Associate jobs near you
Infographic showing various Floor Associate job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $28,828 per year, or $13.9 per hour.

Retail Sales Floor Associate

Goodwill Industries of Middle Tennessee

Nolensville, TN

$14.75 - $16.75/hr

Part-time

Re-posted 3 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

408th of 771 rated non-profit organizations

Job description

Job Location

North Nolensville Pike

Job Summary:

The Retail Sales Floor Associate supports a consistently positive shopper experience by helping maintain a clean, organized, well merchandised, and welcoming store environment during assigned shifts. This role focuses on providing friendly, efficient service through point of sale transactions, sales floor standards, merchandising, and overall store readiness, while following established processes aligned with Goodwill's mission of Changing Lives through Education, Training, and Employment.
Under the direction of store management, this role focuses on consistent task completion and excellent shopper service, supporting sales floor and front-end operations to ensure the store remains clean, organized, and easy to navigate throughout the day, grounded in Goodwill's values of Teamwork, Respect, Uprightness, and Empowerment.

Job Description

Essential Functions

Shopper Experience
  • Support the delivery of a consistently positive shopper experience during assigned shifts by helping maintain a clean, organized, and welcoming store environment.
  • Provide a worldclass shopper experience by Greeting, Respecting, Engaging, Assisting, and Thanking every shopper.
  • Accurately process pointofsale transactions while delivering friendly, efficient service and supporting smooth customer flow at the front end.
  • Support shopready merchandising standards through timely recovery, basic replenishment, and adherence to established presentation guidelines.
  • Maintain cleanliness, organization, and safety across all shopperfacing areas, including registers, aisles, fitting rooms, restrooms, and checkout zones.
  • Assist shoppers with questions, product location, fitting rooms, and checkout needs in a courteous and respectful manner.
  • Support signage placement, price accuracy, fixture organization, and product presentation by following established processes and reporting concerns to store leadership.
Store Readiness & Daily Operations
  • Complete assigned tasks to support overall store readiness, including recovery, merchandising support, and basic housekeeping throughout the shift.
  • Support opening and closing routines assigned to ensure the store is ready to serve shoppers at the beginning and end of each day.
  • Assist with basic backroom, production, or operational support tasks as directed by store leadership.
Compliance, Safety & Operational Standards
  • Follow all company policies, safety guidelines, and operational procedures during assigned shifts.
  • Practice safe work behaviors and report hazards, incidents, or concerns to store management.
  • Follow cashhandling, pricing integrity, and lossprevention procedures to support a safe and compliant shopping environment.
Schedule & Flexibility
  • Maintain a flexible schedule, including evenings, weekends, and holidays.
  • Perform other duties as assigned to support overall store operations.

Minimum Qualifications

Required Skills

Education

  • High School Diploma or equivalent preferred.

Experience

  • Prior retail, customer service, or production experience preferred, but not required.

Knowledge and Skills

  • Ability to deliver friendly, respectful, and helpful shopper service.
  • Ability to follow established processes, procedures, and safety guidelines.
  • Basic math skills and attention to detail for accurate transactions.
  • Ability to stand, walk, bend, and lift as required in a retail environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Education / Experience / Knowledge & Skills / Certifications & License

  • High School Diploma or equivalent preferred.
  • Previous retail, customer service, or production experience preferred.
  • Experience working in fastpaced, highvolume environments preferred.
  • Prior nonprofit or missionbased retail experience is a plus.
  • Experience operating a pointofsale system or handling cash transactions preferred.
  • Bilingual language skills are preferred.

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