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Flood Restoration Software Jobs in Raleigh, NC (NOW HIRING)

BMS CAT & Blackmon Mooring

Project Director

Raleigh, NC · On-site

$120 - $160/hr

BMS CAT | National Leader in Disaster Restoration Founded in 1948, BMS CAT has built a long ... fire, water, flood, mold, and other property losses across both residential and commercial ...

BMS CAT

Project Director

Raleigh, NC

BMS CAT | National Leader in Disaster Restoration Founded in 1948, BMS CAT has built a long ... fire, water, flood, mold, and other property losses across both residential and commercial ...

All JobsFlood Restoration Software JobsFlood Restoration Software Jobs in Raleigh, NC

Flood Restoration Software information

See Raleigh, NC salary details

$78.3K

$127.4K

$166.2K

How much do flood restoration software jobs pay per year?

As of Aug 24, 2026, the average yearly pay for flood restoration software in Raleigh, NC is $127,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,800.00 and $141,400.00 per year, depending on experience, location, and employer.

What is the difference between Flood Restoration Software vs Water Damage Technician?

FeatureFlood Restoration SoftwareWater Damage Technician
CredentialsIndustry-specific certifications, software trainingWater damage restoration certification, on-site training
Work EnvironmentOffice-based, field for assessmentsOn-site restoration and cleanup
Industry UsageUsed by restoration companies for project managementPerforms restoration work directly at damage sites

Flood Restoration Software is a digital tool used by restoration companies to manage projects, documentation, and scheduling. In contrast, Water Damage Technicians are professionals who perform hands-on restoration work. While the software supports technicians' tasks, it is not a replacement for their skills. Both roles are essential in the flood and water damage restoration industry, with the software streamlining operations and technicians executing physical repairs.

What are popular job titles related to Flood Restoration Software jobs in Raleigh, NC?

For Flood Restoration Software jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Flood Restoration Software jobs in Raleigh, NC look for?

The top searched job categories for Flood Restoration Software jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Flood Restoration Software jobs?

Cities near Raleigh, NC with the most Flood Restoration Software job openings:

Flood Restoration Software jobs near you
Infographic showing various Flood Restoration Software job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $127,367 per year, or $61.2 per hour.

Escrow Insurance Servicing Technician II

State Employees' Credit Union

Raleigh, NC • On-site

Full-time

Posted 5 days ago

State Employees' Credit Union (North Carolina) rating

8.2

Company rating: 8.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:
Oversees the end-to-end operational accuracy and regulatory compliance of mortgage escrow accounts across the organization's real estate portfolio. Responsible for supervising the ongoing tracking, recalculation, and timely disbursement of property taxes, homeowners' insurance, and flood coverage. Serves as the point of contact for escrow administration, performing comprehensive quality control audits, conducting detailed annual escrow analyses, and monitoring workflow queues to maintain data integrity. Acts as the escalation point for complex escrow discrepancies, collaborating cross-functionally with loan servicing, compliance, and accounting teams to resolve high-priority exceptions, mitigate operational and financial risk, and ensure strict adherence to state, federal, and RESPA guidelines.
Essential Responsibilities:
  • (25%) Operational & Quality Assurance Oversight. Monitors, reviews, and validates daily escrow operations to ensure the accurate tracking and timely disbursement of real estate property taxes, homeowners' insurance, and flood insurance. Performs regular quality control audits on escrow accounts and workflow queues to identify discrepancies, correct data errors, and maintain integrity across the mortgage servicing system. Serves as the primary operational contact for routine functions, validating system records against real estate tax authority and insurance carrier requirements to ensure seamless processing.
  • (20%) Exception Management & Complex Issue Resolution. Serves as the primary escalation point for complex discrepancies, title updates, tax sale warnings, and insurance policy lapses or cancellations. Investigates and resolves high-priority exceptions, tax refunds, missing bills, and insurance draft claims in direct coordination with borrowers and property agents. Conducts root-cause analysis on recurring account errors to continuously improve internal operational controls, reduce financial risk, and refine workflow procedures.
  • (20%) Escrow Analysis & Account Adjustments. Performs, reviews, and issues accurate annual escrow analyses for mortgage accounts in full compliance with Real Estate Settlement Procedures Act (RESPA) regulations. Calculates account shortages, surpluses, deficiencies to establish adjusted monthly escrow payment amounts, ensuring changes are communicated clearly to members. Executes account recalculations resulting from tax re-assessments or insurance policy cost adjustments, maintaining proper account balancing and ledger corrections throughout the loan lifecycle.
  • (15%) Member Service & Stakeholder Support. Provides support and subject-matter expertise to members, third parties, and internal credit union teams regarding complex escrow inquiries and statement details. Drafts, updates, and distributes member notices. Collaborates cross-functionally with Loan Servicing, Accounting, Legal, And Compliance departments to address member escalations promptly and maintain high service standards.
  • (10%) Loss Drafts & Special Property Processing. Administers loss draft insurance claims from initiation to resolution, which includes monitoring repair progress, managing escrow-held claim disbursements, and verifying final property restoration completion. Tracks special property requirements across the real estate portfolio, ensuring continuous oversight for mandatory flood zone monitoring and dynamic local property tax assessment cycles.
  • (10 %) Compliance, Reporting, & Audit Support. Prepares and analyzes weekly, monthly, and annual escrow department reports to track disbursement status, unearned premiums, and active exception queues. Ensures strict adherence to federal, state, and RESPA guidelines concerning statutory timeframes, borrower notification periods, interest payments, and recordkeeping requirements. Assists internal and external auditors during periodic compliance reviews by gathering necessary documentation, reports, and sample account files.

Required Education & Experience (Knowledge, Skills, & Abilities):
  • Bachelor's degree in Business, Finance, Real Estate, Accounting or related field. Additional 2 years of relevant experience may be considered in lieu of degree.
  • 2+ years Loan Servicing and/or Escrow experience
  • Must have knowledge of loan servicing procedures.
  • Comprehensive understanding of Real Estate Settlement Procedures Act (RESPA) guidelines, escrow account mechanics, annual escrow analyses, real estate property taxes, and homeowners/flood insurance policies.
  • High degree of proficiency in mathematical calculations, financial ledger balancing, root-cause error analysis, and auditing complex account balances.
  • Intermediate to advanced skill level with mortgage servicing software systems, document management platforms, database tools, and Microsoft Office Suite (particularly Excel and Word).

Preferred Education & Experience (Knowledge, Skills, & Abilities):
  • Bachelor's degree in Business, Finance, Real Estate, Accounting, or a related field.
  • 5+ years of experience in mortgage escrow servicing, real estate tax administration, or hazard/flood insurance compliance within a bank, credit union, or mortgage institution.

Job Environment & Physical Requirements:
  • Office setting with hybrid possibility (based on performance)
  • Must be able to comprehend and carry out verbal and written instructions.
  • Must be able to comprehend phone calls.
  • Must be able to lift 5 pounds.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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