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Floating Automotive Service Advisor Jobs (NOW HIRING)

SZOTT M

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service Writer Chrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations ...

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Floating Automotive Service Advisor information

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How much do floating automotive service advisor jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for floating automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a floating automotive service advisor?

A Floating Automotive Service Advisor is a professional who provides customer service and technical advice at multiple automotive service locations, rather than being assigned to just one shop. Their main role is to assist customers with vehicle maintenance and repair needs, explain recommended services, and coordinate between the customer and the service technicians. By working at different locations, floating advisors help cover staff absences, support busy periods, and ensure consistent service standards across a dealership or service network.

What are the key skills and qualifications needed to thrive as a floating automotive service advisor?

To thrive as a Floating Automotive Service Advisor, you need a strong understanding of automotive systems, customer service expertise, and experience in sales, typically supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and automotive diagnostic tools is often required. Exceptional communication, adaptability, and problem-solving skills help you excel in various dealership environments and build rapport with customers. These abilities are essential for effectively managing customer needs, ensuring efficient service operations, and maximizing customer satisfaction across multiple locations.

How does a floating automotive service advisor adapt to working with different teams and service centers?

A Floating Automotive Service Advisor regularly transitions between various dealership locations or service centers, which requires strong adaptability and communication skills. They quickly familiarize themselves with each team's workflow, management style, and customer base, ensuring a seamless customer experience regardless of the location. This role provides exposure to diverse team dynamics and dealership operations, offering valuable learning opportunities and broadening industry knowledge. Floating Advisors also play a key role in sharing best practices across locations, making them instrumental in maintaining consistent service standards.

What are popular job titles related to Floating Automotive Service Advisor jobs?

For Floating Automotive Service Advisor jobs, the most frequently searched job titles are:

Automotive Service Advisor

Kansas City, KS • On-site

Group 1 Automotive, Inc.
Retail • 10K+ employees
Learn more about Group 1 Automotive, Inc.external

$2.5K/mo

Full-time

Medical, Dental, Vision, Life

Re-posted 14 days ago

Group 1 Automotive rating

6.1

Company rating: 6.1 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

Job description

Overview

Group 1 Automotive is seeking experienced Service Advisors for our Kansas City-area dealerships, including Shawnee Mission Kia and BMW/MINI of Shawnee Mission.

We're looking for customer-focused professionals who excel in a fast-paced service environment and have a talent for building trust with customers while identifying and recommending vehicle maintenance and repair solutions.

As a Service Advisor, you'll serve as the primary link between customers and the service department, ensuring a seamless experience from vehicle check-in through service completion. Success in this role requires strong communication skills, automotive knowledge, attention to detail, and the ability to effectively manage a high-volume workload.

If you're driven, organized, and motivated by delivering exceptional customer service and achieving results, we invite you to explore a career with one of the nation's leading automotive retailers.



Responsibilities

  • Schedule and confirm service appointments to ensure an efficient customer experience
  • Create accurate, transparent repair orders with detailed cost and time estimates
  • Serve as the primary liaison between customers, technicians, and parts teams
  • Provide timely updates and clear communication throughout the repair process
  • Review inspections and confidently recommend maintenance and repair services
  • Maintain strong product, warranty, and service knowledge
  • Accurately document customer interactions and service details in the system

Qualifications

  • Valid driver’s license and acceptable driving recordHigh school diploma or equivalent required; additional automotive training or certifications are a plus
  • Prior experience as an Automotive Service Advisor, Service Writer, or in a customer-facing role within a dealership or automotive service environment preferred
  • Strong knowledge of automotive maintenance, repair processes, and vehicle systems
  • Excellent customer service and communication skills, with the ability to explain technical information in a clear, professional manner
  • Proven ability to upsell recommended maintenance and repairs based on vehicle needs
  • Strong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environment
  • Proficiency with dealership management systems (such as CDK, Reynolds & Reynolds, or similar) and basic computer skills
  • Ability to work collaboratively with technicians, parts staff, and management

What makes a successful Service Advisor?

  • Strong communication and relationship-building skills
  • Ability to confidently recommend services and solutions
  • Automotive service or maintenance knowledge
  • Excellent organization and multitasking abilities
  • A results-driven, customer-first mindset

In addition to competitive compensation, we offer:

  • Monthly base pay of $2,500, plus performance‑based commission
  • Performance‑driven pay structure that rewards customer satisfaction, productivity, and quality service
  • Ongoing training, coaching, and support in a high‑volume service environment
  • Opportunities for long‑term growth within Group 1 Automotive 
  • Health, Dental, Vision, Life, and Disability insurance 

What Group 1 Automotive employees say

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