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Flight Service Jobs in Massachusetts (NOW HIRING)

Jets.com

Flight Coordinator

Norwell, MA · On-site

... level service with a fast-paced, team-driven culture. We're passionate about aviation, problem ... As a Flight Coordinator , you'll play a key role in managing private aviation logistics from start ...

Worldwide Flight Services

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, business to customer delivery, and on-time flights while operating safely and securely. We ...

Shield AI

Flight Test Engineer (R5006)

Boston, MA · On-site

Shield AI is a venture-backed defense-tech company with the mission of protecting service members ... Shield AI is seeking an experienced Flight Test Engineer to plan, execute, analyze, and improve ...

Shield AI

Flight Test Engineer (R5006)

Boston, MA · On-site

$115K - $215K/yr

Shield AI is a venture-backed defense-tech company with the mission of protecting service members ... Shield AI is seeking an experienced Flight Test Engineer to plan, execute, analyze, and improve ...

Shield AI

Flight Test Engineer (R5006)

Boston, MA · On-site

$115K - $215K/yr

Shield AI is a venture-backed defense-tech company with the mission of protecting service members ... Shield AI is seeking an experienced Flight Test Engineer to plan, execute, analyze, and improve ...

DO & CO

Flight Coordinator

East Boston, MA · On-site

$21.75/hr

We have an incredible opportunity for a dynamic, energetic, and eager CSR/Flight Coordinatorin Boston! About DO & CO We have a passion for hospitality culinary delights on every elevated floor and in ...

Audley Travel

Flight Coordinator

Boston, MA · On-site

$35K - $50K/yr

The ethos of Audley is to provide our clients with exceptional customer service and a trip which ... Reporting to the Operations Manager, the Flight Coordinator will be responsible for providing ...

Audley Travel

Flight Coordinator

Boston, MA · On-site

$35K - $50K/yr

The ethos of Audley is to provide our clients with exceptional customer service and a trip which ... Reporting to the Operations Manager, the Flight Coordinator will be responsible for providing ...

Worldwide Flight Services

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, business to customer delivery, and on-time flights while operating safely and securely. We ...

TransMedics

Flight Scheduler

Andover, MA · On-site

$100K - $125K/yr

POSITION SUMMARY The Aviation Flight Scheduler for aircraft and crew will plan and coordinate ... Prior experience in aviation, crew management, or customer service required. * Strong personal and ...

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All JobsFlight Service JobsFlight Service Jobs in Massachusetts

Flight Service information

See Massachusetts salary details

$43.1K

$67.2K

$82.5K

How much do flight service jobs pay per year?

As of Aug 26, 2026, the average yearly pay for flight service in Massachusetts is $67,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $75,400.00 per year, depending on experience, location, and employer.

What is flight service?

Flight Service professionals are employees who ensure the safety, comfort, and well-being of passengers during flights. This role typically includes flight attendants and other in-flight crew members who provide customer service, assist with boarding, offer food and beverages, and handle emergency procedures if necessary. They also play a vital role in communicating safety instructions and responding to passenger needs throughout the journey. Their primary responsibility is to maintain a secure and pleasant environment onboard.

What are the key skills and qualifications needed to thrive in flight service?

To excel in Flight Service, you need strong customer service abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, safety protocols, and sometimes first aid certification are important technical aspects. Excellent communication, problem-solving, and adaptability are soft skills that help manage diverse passenger needs and unexpected situations. These skills are essential for ensuring passenger safety, comfort, and a positive travel experience.

How does the flight service role typically interact with other airport and airline staff during a shift?

In a Flight Service position, collaboration with various airport and airline personnel is essential to ensure smooth flight operations and passenger satisfaction. You will regularly coordinate with gate agents, pilots, ground crew, and catering staff to address issues such as boarding, special passenger needs, and in-flight service preparations. Effective communication and teamwork help resolve challenges quickly, enhance passenger experience, and maintain operational efficiency throughout each shift.

What is the difference between Flight Service vs Flight Attendant?

AspectFlight ServiceFlight Attendant
CredentialsOften requires customer service experience, sometimes FAA certificationFAA certification, CPR, first aid training
Work EnvironmentOnboard aircraft, airport terminals, airline officesOnboard aircraft, airport terminals
Employer & Industry UsageAirlines, primarily in customer service rolesAirlines, customer service and safety roles
Common Search & ComparisonOften compared for customer service roles in aviationPrimary role in passenger safety and service

Flight Service and Flight Attendant roles both involve working in the airline industry, focusing on customer service. Flight Service typically emphasizes in-flight customer experience and may require specific certifications, while Flight Attendants focus on passenger safety, safety procedures, and emergency response. Both roles are essential for airline operations and share similar work environments, but their primary responsibilities differ.

What are the most commonly searched types of Flight Service jobs in Massachusetts?

The most popular types of Flight Service jobs in Massachusetts are:

What cities in Massachusetts are hiring for Flight Service jobs?

Cities in Massachusetts with the most Flight Service job openings:

Flight Service jobs near you
Infographic showing various Flight Service job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $67,206 per year, or $32.3 per hour.

Flight Monitor, Amazon - Prime Air

Amazon

Westborough, MA • On-site

Full-time

Re-posted 26 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,120 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.
How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less than an hour. And how do you do it in a way that can scale

Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that. We are delivering to customers, and are excited for what's to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos)

If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.
Come work on the Amazon Prime Air Team!
Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency.
Key job responsibilities
Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems


Identify and respond to any deviations from planned flight paths or operational parameters.
Ensure all drone flights comply with regulatory requirements and company safety policies.
Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations.
Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement.
Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks.
Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment.
Adhere to FAA regulations and Prime Air directives and processes.
This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach.
This role requires the ability to work any shift, including nights, weekends, and holidays
This role may require travel, up to 25% of the time
Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations

Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.
This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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